I can't recommend Mary at Valley Goldmine any more. She has helped me with multiple purchases at…read morethis point and I have no doubt we'll use her more in the future. The knowledge and experience she has is second to none. She also spent the time to educate me with the entire process. If you want an honest, trustworthy, and super knowledgeable person and company, Mary with Valley Goldmine is the first and last place you need to go. What a value for my time.

Rude and unproductive appointment. Not good pricing and not helpful. In our opinion, they acted a…read morebit shady. Wife and husband gave us a bad vibe.

The service was great. We were paid fair and quickly…read more We felt that we got the best price. Highly recommend.

Eric is friendly, fair and very knowledgeable! Had a fantastic experience here…read more And best of all, they gave a great price!

Jesus was great! Very helpful! Explained the exchange and it was a great rate. Many thanks!!read more

I came here today to sell 6.5 grams of scrap 10k gold and they paid me a little over $300. I was…read morevery happy for what I got, I wasn't expecting to get that much from a pawn shop in Phoenix. 10/10 recommend

The most honest precious metals exchange ever! Brought in 6 generations of jewelry for…read morevaluation/sale. The team was meticulous: by examining, weighing & verifying authenticity of each piece, we felt extremely comfortable w/ the price(s) offered. Absolutely NO buyers remorse w/ the transaction. I'd travel out of state to do business w/ this merchant. I was lucky enough to find a vintage, hand-poured 1kg bar of silver, which I purchased as well.

Great service, super polite, clean and professional. I felt really safe going in there and liked…read morethat the doors are locked to the outside and the proprietor was wearing a handgun. A bonus is his dog liked to me!

Walked in cold, had a gold coin to sell, no bs one offer and we were done. Nice experience!read more

Went in for a quote and spoke to a young lady and she was straight out rude on the windows state we…read morebuy diamonds she flat out stated only gold not the rocks.she could of been more nice about it instead of being rude. I'm going apart from that. She was nice to the lady in front of me. I don't know if it was color cause she was a lighter skin tone than me. "white and I am very dark.

This is my new favorite coin shop. Gabby was very helpful and I received a great price on what I…read morewas selling and what I ending up buying.

Brian was very welcoming, friendly and knowledgeable. I felt like he reviewed my items with…read moreprecision and gave me a good offer. I was pleased with the service and will return to Scottsdale Coin.

Mary is a professional in her career. Very knowledgeable and courteous in every way. I would…read morehighly recommend Valley Goldmine

I called Mary to ask her help on selling a friend's engagement ring for her after the wedding was…read morecanceled. Mary was very kind and took the time to explain the current prices we should expect to receive & offered resources to check into. If I ever need to sell some jewelry, I will definitely be using her.

Decided to sell some gold here because of all the great reviews they have and I'm so glad I did…read more The man who owns it was so nice and informative. He gave me top dollar for my broken gold chain. I will definitely be back and let my friends and family know to go see him.

Lucky was very easy to work with and was very fair with his prices . I will recommend him and use…read morehis services again

Went in to get sized for a ring, the lady kept picking her nose then basically put the ring sizer…read moreon the other side of the counter and told us to go get it... Don't know if we were being stereotyped or she just doesn't know how to deal with people. I will not be bringing my business here nor can I recommend them. Bad service, bad attitude, bad selection. This shop is the reason why internet sales have shut down boutique stores. We come to small shops for the service and the personal touch. Not the selection or the price.

Got my watch resized here. Took only a few minutes -- they were friendly and quick. Would come back…read moreagain!

Knowledge of customer service representatives. One would think that w service like this would have…read morecsr's that understand this type of business, at the very least, but no.

Here's a very basic problem... If you are under age 59 1/2…read moreand you need to withdraw/cash out the money from your 401K, you are only allowed to get it under very specific circumstances (medical bills, house payments, tuition, etc.). So if you need it for, let's say, just general bills, to buy groceries, or whatever, you can't have it. I just recently turned 56, and after going through this rigmarole with their agent I said "So until I turn 59 1/2 my money is being held hostage." His reply? "Yes." Pathetic.