Worst experience I've ever had with a Tahoe business... maybe any business…read more My family has lived in Tahoe for over 40 years (I was born and raised here), so you would think a local company like this would feel some sort of loyalty or AT LEAST a shared identity. But No, definitely not. I organized a seasonal contract this fall for my 83 year-old grandma who has a very simple, flat 2-car car driveway. Scott (the owner) talked to me about a dozen times saying "No need to worry about a thing, we'll take care of everything for Grandma!" He said they would plow the driveway and shovel the walkway every 4 inches, starting at midnight every day. He also raved about how it would be no trouble at all since they plow lots of apartment complexes in the area and hers would only take an extra few minutes. We agreed on $650 for the season, which I am well aware is WAY TOO EXPENSIVE (I used IFJ the year before for $450 and they were 100% reliable), but since we knew this family I figured we should give them the business. Wow, what a mistake!! When the first set of storms rolled in (about 4 feet over a two day period just before Xmas), they basically flaked on the whole service!! They didn't show up AT ALL until 3PM on the second day of the storm, leaving my Grandma completely stuck :( My parents were forced to drive over from the other side of town and shovel her out by hand... not once but THREE TIMES!! So obviously I called him, and called him, and called him again with NO response. Finally, 2 weeks later he called back and said "You're not seeing the big picture here... and I just drove down her street and saw it's the best plowed driveway on the block" Well no S**T, my parents shoveled it!!!! And seriously, big picture?!? I'm pretty sure the big picture is that I will be able to trust you to handle medium-large storms that go through Tahoe all the time. And to top it off, I just got a check in the mail for our "refund" which we didn't talk about at all for $265, meaning he charged me $385 for a whole bunch of snow removal that my Grandma did not get. No discussion, no apology, nothing. Just a massive rip-off. DO NOT EVER DO BUSINESS WITH THIS COMPANY.

Scott has been providing me with exceptional snow removal at my home since 2004! He has been very…read moregracious to respond to last minute calls and I have always been able to count on him! I would definitely recommend this company for your snow removal needs.

My family has been using Josh and Lake Tahoe snow pros for over three years. They go above and…read morebeyond every time and help us whenever we call. Great service and I highly recommend.

This company is phenomenal! Due to an extreme amount of snowfall recently, I had about 3 feet of…read morestanding snow on my elevated second story deck. I reached out on Yelp for assistance. Lake Tahoe Snow Pros (Josh) contacted me in a timely manner and gave me an estimate quote on removing the snow. I agreed to the price and within the same day, he had a crew member at my residence. The deck was cleared in a quick and very professional manner. The crew member also cleared a snow berm blocking my driveway! I can say enough about this quality business. If you need a snow removal service, don't hesitate to call Lake Tahoe Snow Pros! Quality service at a very reasonable price!

We have used Sierra Nevada Snow plow for about 20 years and have been very happy with Josh and…read moreSadie. When it's snowing he is right on the job and is very professional. Our driveway is clear, safe and ready for us. We have never been anything but happy with the excellent service. Sadie has really helped with organizing and allowing Josh to focus in taking care of his clients snow removal needs. Recommend them 100 percent with absolutely no reservations.

They have been amazing the last two snow seasons and just hired them again for the 25-26 snow…read moreseason. Seriously phenomenal service, great customer service, a consistent communication. Best hire you can make this winter.

Chris sounded great, but did not follow through. When I contacted him after a week of attempting to…read moremake payment (he failed to send a link) and to follow up on a heat tape assessment (he was going to do it "this week" and it didn't happen), I was blasted and gaslit. A week between responses until I sent a message letting him know I was concerned. Then he came back with text after text. I asked for his email so I could search mine. He only responded with canceling the already signed contract. Then told me I was "blowing up on him". Triggers from other customers maybe? I was looking for a service that I could rely on, but it is not here. His anger was palpable and when we spoke he was angry because his "family" was stealing his customers. His words. I don't need drama, I contracted for a job. No stars but I had to put something. I've included the very unprofessional text messages I was sent. He accused me of non payment however he failed to check himself. I've hired a 5 star snow removal service and glad to have dodged future issues. No customer deserves to be spoken to in this manner. He chooses his clients... perhaps clients need to be choosy about hiring a company that fails its customers so inappropriately.

The first time I contacted Chris and signed the seasonal contract with him for our business address…read moreon 1/6/26, he came for the snow removal the next day morning after I signed and fully paid the seasons contract. He seemed good. There was no big snow since then until we had big storm on 2/16/26 Monday. Per the contract, the trigger point is 3 inches, he should come over to do the snow removal, he didn't show up on Tuesday, I sent him my first text message request on 4:21pm Tuesday, sent 3 text messages on Wednesday, no response at all, I also called him 4 times on Tuesday, twice on Wednesday, and sent him an email on Wednesday, no response from email, no answer on his phone all the time, one of his phones voice message is full, not able to leave message, another of his phones has not been set up for voice message, not able to leave an message for him too, both phones seemed in off position because no ring tone at all and directly heard the system message as " sorry the voice box is full, and there is not enough space to leave a message, good bye" for one phone, " I'm sorry the person you're trying to reach has a voice box that has not been set up yet, please try your call again later, good bye" for his second phone. Today is Friday, our business parking lot is fully covered by the heavy snow since Monday, our residents there have very difficulty to walk and drive. I paid for the whole seasonal contract but only got the initial one service. Chris is out of contact.

After a huge dump of snow I really needed to get out of the driveway. I left a Voicemail message…read moreasking if they would swing by and catch the berm. I basically assumed nobody would ever listen to a voicemail when there was so much snow to catch up on. They sent someone over within 10 minutes so I could get out. Even came to the door and explained their snow removal strategy, how they follow County plow to make sure the berms are taken care of. Really great service.

I switched to Gpro after using two previous companies which failed to meet expectations. This is…read moremy 4th year using them and they always show up. I will be a customer for life!

Have used their service for 2 years now and they are great. I have no problems getting out of my…read moredriveway and my mailbox is never buried like it has been by another service.

Had my Honda 1332 snowblower picked up and serviced. They did a great job! Never ran so good …read more 35 hrs on the machine. Change oil myself every season . Skid adjustment, new plug . Better than new . Definitely recommend!

Thank you again Alpine Smith for doing a one time snow removal. Appreciate your services again this…read moreyear! Our camera went down in early December so we had no idea how much snow needed to be cleared. It was a record snow fall and we appreciate that once your regulars driveways were cleared you were able to fit us in. It would have been impossible for us to reach the house. Worth every dollar you charged.

Billy and crew are great! They respond quickly, do a great job and accept online payments. I trust…read morethem with all of my Tahoe outdoor jobs.

They are WAY TOO EXPENSIVE!!! I was quoted $1,176 to rake up pinecones on my small lot , nope I…read morewill do it myself. These inflated Tahoe prices have became RIDICULOUS!