We re new to being full time RV Living, with this comes lots of learning. We've had to make a few adjustments and repairs. I have been able to run over to Sierra Mobile RV location and get the advise and parts that we needed. I had an item to return at one time, it was seamless, they were very helpful and understanding. One of the few places I can navigate to now without my GPS. LOL :) read more

These people are amazing. Not only did they do what was scheduled, they also went the extra mile- twice. First doing some extra work on my rv at no extra charge, secondly, as I was leaving my belt slipped off. It's not work they do but the owner (Joe and his wife) spent after hours finding a mechanic who could do the work. Also a shout out to Skip for sticking around (for about 4hrs), and to Freddy (the mechanic) for getting the work done and getting us back on the road. read more

Prompt service. The technician explained everything and took pictures to show me the issue. Reasonable pricing. Came right to my campsite

Such a great group. Had a problem in an emergency time period and they fixed it quickly. The repair man offered to back up the RV so I could safely leave. They were fantastic and fixed our problem quickly. read more

First encounter was great so we called them when our furnace went out in December. NEVER answered the phone , can't leave a message, only texts. Days of waiting for a response, tech finally shows up, after several visits no fix, he leaves & no response. Sent a text to the office, response was they thought it was fixed (this happened twice). After a few more weeks of waiting, said we were done, send the bill. That's going on 3 weeks & no bill, no response to our text. HORRIBLE customer service. Would never use them again or recommend. read more

We are parked at the KOA. & suddenly our power just died. After checking breakers, etc we called Sierra for help. Reuben came out within 30 minutes & checked our electrical. Whatever he did was pretty simple I guess & we were up again! We are thankful it wasn't the expensive issues we imagined it might be!! This is a very professional business. We highly recommend them if you have problems with your Rv read more

Sierra Mobile RV - RV Repair Near Me - Port Isabel, Texas

To Sierra Mobile rv repair. I've waited for 3 days wanting a grey tank dump valve handle fixed. All I wanted was a tech to come out and either fix the handle or tell what he needs to do to get the job done. 3 days of text yet no one wanted to schedule a appointment. Finally after getting up in the morning and waiting until 9 am to contact them on the 3rd day the answer from the owners was simply NO! No they won't look at it? When I replied after 3 days all I get is a NO? Then the next reply was "oh sorry" we can look at it maybe next week. I've had enough of them by this time and then they started getting rude. That doesn't bother me but it is a testament to how they run a company. What a joke this place is. I'll haul my camper to get it fixed than to put up with these folks! If Sierra mobile rv repair wants to reply I'll be happy to post your text messages. As a small business supporter I look forward to posting a review of a Mom and Pop businesses that provides great or even better "excellent service" it's not enjoyable when this stuff happens. read more

They were unable to resolve a water leak after trying 10+ times. I finally pulled the topper off to see what was going on. Once I removed the outer sweep gasket, I saw they have been trying to get sealant behind the inner sweep without taking it off. Huge mess I had to clean up. Steer clear of this company read more

Sierra Mobile RV - I wonder where water enters? Sierra RV can't figure it out. They put that outer sweep gasket on twice! - RV Repair Near Me - Port Isabel, Texas

I had them install a larger roof air on my motorhome. It works well. I was quoted $120 minus $40 for Veteran's discount labor. I was charged $170. In the process of lifting the unit on to the roof, using a step ladder in the back of their pickup, they managed to break my tv antenna. When I asked about it, the technician denied. I really hate being lied to read more

These people have been EXTREMELY helpful these past couple weeks, with trying to find the right surge protector for our RV, to last minute needing a longer sewer hose, and now getting an antenna replaced on the roof because of my negligence. They we're very responsive, professional, and best of all the price for everything was great! They were FAST with my repairs and cheaper than originally quoted! I highly recommend them and I'll definitely use them again for any and all of my RV needs! read more

Called Sierra RV wanting to order or pick up plastic corrugated belly material, 8' wide. I was quoTed $25 dollars a foot. i was ready to buy, but no one ever got back to me. I found the same material for $2.87 per foot . That's $ 22.13 more per foot. Extremely insulted by that kind of a price difference. read more

Had this Co. out twice. First to install antenna, second to repair drainage valve. Both times, the tech had to leave but said he would return the next day. Never returned and no Courtesy call. When doing the valve, he dropped the undercarriage insulation, left the screws and brackets under the rig and left saying he would return in 4 days with a new valve. No return and again no call. When I called the company I was informed that the tech was back on schedule and she would have him call me. He called, apologized and said he would return tomorrow. We shall see! This Company has a good reputation and is recommended by our RV Park. But, I have do rate their dependability very low per the above. I will not use them again. read more

Had an issue with our RV while vacationing in South Padre. Called 4x, sent pictures as requested - no one bothered to get back to us. The woman who normally answers the phone is rude. Guess they don't need our business!!! read more

Our ac fan needed repair. Joe and Melissa came out, fixed it and saved our vacation. read more

Sierra Mobile RV - RV Repair Near Me - Port Isabel, Texas

Terrible service. DO NOT USE THIS SERVICE. I called this company to fix my water heater they littering tore the heater out and made it unserviceable. They ordered the wrong heater .... I even sent them a picture of the data plate. Said they could order another one .... 4days! They the shell of my heater back in without the door - I had to install it. Vacation without hot water. Terrible customer service. read more

We had Carlos and his crew do a wash and wax of our C class RV. They did a great job and the 10 yr old RV hasn't looked this good in years If you're in South Padre, and need to spruce up your RV, call these guys read more

Came here to buy some parts while on vacation. They had everything we needed. Thanks so much!

I've dealt with Sierra on three occasions over the last 2 years and have nothing but good things to say about their services. Kathryn in the office looked after the insurance claims and the various techs did all the service. No muss no fuss. Great people. I highly recommend them. Jack A. Winterhaven Resort 12-11-19 read more

Never worked with them prior. I actually work for another dealer in a whole other state. Called to line them up with a client, being that he was camping at a campsite out of my current state, but couldn't get anyone one the phone. To my surprise, i received a text from their number asking me to state my problem, and they were on another call at that moment. Pretty neat if i say so myself. I shared the client info and what his issue was and where he was located. She said she would have someone go out in about 2 hours!! Wow! What service! Bravo!!!! My client was super happy with their service and communication. I would highly recommend to anyone. Way to set the bar guys. :) read more

While staying at the KOA South Padre Island TX we had an issue with our Atwood rangetop/oven. We asked around and several people at the campground all said to use Sierra, so we did. They sent a knowledgeable technician out the next day. He quickly diagnosed the problem, ordered the part and then came back to install it the day the part came in. Their prices are very fair IMO. They also have a very good wash & wax service with trucks throughout the campground every day. read more

Joseph and Yoshi are amazing technicians. They are very knowledgeable about RV's. You cannot go wrong with making a call to this crew. Melissa always makes me feel like I am family when I walk in the door. Their service is above and beyond the rest. Unfortunately, I have left the area, but I want to thank them for everything that they have done for me and my RV. Words cannot thank them enough. If I were to pass on anything to anyone looking for a reputable RV shop, I would say to make this place your first and last call. Tell them Robert sent you if you read this. I know they will get a smile out of it. Thank you again guys!!! read more

While vacationing in South Padre Island's KOA, we had a couple of issues with our fiver. We found Sierra on the net with good reviews. They did not disappoint. Customer service was awesome and the guys that came out for the repair, were friendly and very knowledgeable. We will definitely be repeat customers whenever we are in this area and we need anything RV! read more

Sierra Mobile RV is a top-notch service-oriented company. The company is professional in every regard - communication, appearance, knowledge, and customer service. Based on my very positive experience, I strongly recommend Sierra for your RV repair, service, and parts needs. read more

Hi, I had an electricial issue on my motorhome. Left a message on 2 separate occasions, never received a return call. Quite disappointed, would not reccomend using someone who can't even return a phone call! Joe read more

I don't really know what to say except, wow!!!! My partner and I drove into South Padre all the way from Houston on New Year's Eve. When we got to our campground, we had an issue with one of our scissor jacks on our pop-up camper. At about 7:30 on New Year's Eve night, I called Sierra RV just to see if their business hours were on a recording of some sort. When I got a voicemail, I hung up and didn't leave a message. Immediately I received a text from a Port Isabel number stating that Sierra RV was closed and asking if there was something they could help me with. Long story short, whomever was texting me on New Year's Eve agreed to have someone meet me at the store on New Year's day to get the part I needed and even offered to assist us in installing the part!!!! We are currently in the parking lot of Sierra RV into employees are assisting us in replacing our broken scissor jack. This is customer service beyond anything I have experienced in a very long time!!!! read more

Beware if you purchase things from this business. We recently purchased a boat from them. When we took the boat for a test ride we were told that everything on the boat stayed. While we were inside paying for the boat they were outside removing canvas, anchor and ropes and life jackets. None of which are cheap to replace. After several attempts to call a nd fixed thes things they have not been resolved. I would never do business with this company and would not recommend it to anyone else. read more