Things have been horrible since Monigatti-Lake sold to some corporate outfit. I used to brag about…read morethe terrific service before that, but now it's abysmal. I intend to find another provider as soon as possible.

Dear Dr. Marilyn Rose, Thank you for making me feel truly…read moreseen and at ease--something that's rare and deeply meaningful in today's fast-paced world. Your presence and approach felt like a genuine meeting of humanity, and I'm so grateful for that. Thank you, Ali ReauVeau

I was scheduled for a colonoscopy last Friday and was a bit apprehensive about it. I can…read moreequivocally say the experience was what all doctor outpatient offices should follow. Smooth, clean, fabulous staff, lovely nurse staff, and a superb doctor. I was handled with a kit glove. I felt safe and relaxed. The instructions given were very clear and simple. The procedure was straightforward and I was in and out by noon. I recommend this center. Five stars!!!

Wow..Wow I'm not surprised with the terrible…read morereviews...number one..it took an act of God to get in there...after my endoscopy and colosyopy..I never heard from the Dr. In fact I never heard from them at all afterwards. I had too call a few times and get my results. Shelby...the Dr. Assistant is very good. I called today to pay my bill and spoke to Patty in billing. She is incredibly rude!!@ She was angry she had to speak to anyone. I was surprised at the amount and she might of said who cares. She asked me if I wanted a receipt and I said yes because I only have a bill for about of what she said I owed her...she said well your getting it mailed. I am sorry I live in a small town because I will definitely look elsewhere. I do recommend at all!! I felt punched in the face!

Dr. Van Houten has treated me for over 20 years. He is an excellent diagnostician, and is very…read morecaring as well. He also is willing to take the time to explain conditions thoroughly, and answer questions, which these days is rare, and is very appreciated! He is also reassuring, which is important when you are concerned or worried about a condition. He is also unique because as a "country doc" he will often go ahead and treat more minor conditions that most "city docs" will send you to a costly specialist for (nearly always unnecessary). Because he treats so many patients, and has been doing this for a long time, he really has a breadth of experience that I have not found in other GP's I've seen. Not to mention he is just really a nice guy. Thanks Dr. Peter!

The office staff was fantastic Dr.Runte is very good and…read morevery professional & knowledgeable!

5 stars for Dr Runte! What a gentle, compassionate, and knowledgeable podiatrist! HOWEVER, they…read morehave the rudest and most unhelpful front desk staff. If you don't like your job, get a new one. Why do we all have to suffer because you're unhappy? And no it wasn't just once, it's been every single time I have called there with questions or to make an appointment. In person, they were fine.

Byron was my primary physician for over 17 years till I moved out of the area he is an awesome…read moredoctor who actually takes time to talk to you about and explain to you in detail what's going on with you without making you feel like you're just another patient his diagnosis were right on and if I needed a referral to a specialist he always sent me to the best Thanks Byron for the the many years of being a great PCP,

i am firing this office and finding a better office of doctors. We requested a referral for in-home…read morecare for my 85 year old father and the office staff dropped the ball. I followed up after a week and a half and they said they were short staffed and would get to it. THREE WEEKS later they still had not followed up and claimed that they had faxed it but did not follow up. My father needed in-home care, fell last night and is now in the ER. I am very disappointed with the lack of service of Dr. Lake's office and staff.

A couple years ago my husband went to A and A and loved it. The owner was an older gentleman and…read morehis therapist Sharice was wonderful. When I needed physical therapy I asked my doctor to send the referral to A and hearddidnt get a call so nearly 2 weeks after the referral was sent, I called. I called after hiurs expecting a voicemail when a woman answered, HELLO? Co fused, i asked if I had the wrong number. She casually said, nope. I explained myself and she said she'd call me the next day. Over a week went by and no call. So I called over the weekend and left a message asking g for a call back first thing Monday to let me know why they hadn't called and if they just didn't want my business. By noon they still hadn't called, so I asked my doctor to send the referral elsewhere. 3:45pm rolls around aand I get a call. It's the same woman, I assume the new owner. Sbe identified herself and I said yes. She then said, do you even want to talk to me? I was surprised, expecting an apology and an expla action. Since she offered none, I told her I had found someone else. Without a beat, apology or any concern st all, she said OK and hung up. That is just not how you do business ess if you intend to maintain a client base and a good reputation. There are a lot of physical therapists in Nevada County. This is one I wont even consider in the future.

This is the best place ever! I lost my leg in April, got my prostetic leg in June, and am walking…read morewith a cane now in November. Walt is great.

I love this place! Scarlett at the front desk went out of her way to call me personally when I was…read morehaving difficulty with my phone service one day. She got me in touch with my loved one and set my mind at ease. Customer service is still alive and well! Thank you Scarlett

Care quality was adequate Great staff - welcome and…read moredirection was good Friendly treatment

I want to give Keely who works at Dr. Nyugen's office a shout out. She went above and beyond in…read morehelping me reach out to the billing service. Keely was very patient with me. Dr.Nyugen is absolutely the best. He is kind, compassionate and takes time to listen. He has seen me thru some rough times medically. He answers emails within 24 hrs or sooner.

Sierra Care Physicians deserves zero star! My 5 star review goes with Dr. Xiong. After receiving…read morethis letter dumping me as a patient, I called to make an appointment with Dr. Xiong and was told I can only see Linda or another doctor but not my doctor. I had to spend almost 30 minutes begging for Dr. Xiong's new contact information. For those of you who haven't re-connected with her, she's at 273-2221. Go pick up an application and fill it out. After you're in the new system, her new practice will call you and make an appointment for you. I am so happy I am back with my favorite doctor. Your lost Sierra NOT Care Physicians!