Communication between care givers is poor. Food is very poor. Attending CNA's are probably over…read moreworked. Some are excellent, but many are not alert to patients' needs. You can call for bathroom assistance and no one comes for way too long when a patient needs help quickly. And, worst of all patients who need to use the toilet ( like me) go ahead and try to get out of bed. Only I fell on the floor and hit my head hard enough to bleed. I had to be taken to hospital and XRayed and ct scanned. Fortunately for me I didn't have any broken bones, but I did have black eyes and a lump on my forehead for several weeks. I complained to the nurses and doctors that my stomach burned from my groin to my heart region, but no one seemed concerned. Ended up, it was a serious ulcer that ended up losing 10 pints of blood. SNMH air lifted me to Carmichael where they saved my life. I am not at all happy with my experience at Springhill Manner and do not recommend it.

Quality care by the staff! Made our parent feel cared for. The Physical therapist department were…read moreespecially helpful.

Golden empire nursing home, is where my mom went into when she was recovering from diverticulitis…read more They have been such caring and loving. Unfortunately my mom is not going make it. Watching the nurses, and all the staff are so very supportive and loving and caring towards all the patients here. I give them a 5 rating. Thank you for all the Golden Empire for taking such good care of my mom and her dying days .

I wouldn't put any more of my family in here they are rude and DSD said that they can't take…read moreshowers only on assigned shower days that's bullshit my mother had an accident and I asked for her to get showered

The people at Wolf Creek Care Center in Grass Valley, took absolutely wonderful care of my mother…read morefollowing a stroke. All the staff members there were warm and kind and did their best to help mom recover in as much comfort as possible. Vicki McDaniel, the social services director there, went out of her way to make sure that mom got a TB test, a Covid shot, and that the necessary paperwork was filled out and emailed to get mom into an assisted living facility closer to family. We could not have asked for a better experience.

In 2023, my father received a diagnosis of stage IV cancer, necessitating full-time care. Residing…read morein Southern California while I was in Nevada County, I faced the challenge of relocating him closer. Through the invaluable assistance of Samantha Phillips, a dedicated professional aiding families in such transitions, (now a nurse at Wolf Creek Care Center) we secured a place for him at Wolf Creek Care Center in Grass Valley. The care he received there was nothing short of exceptional. At Wolf Creek, the compassionate attention from the CNAs and nurses was complemented by the heartfelt dedication of social worker Vickie and activity director Debbie. These two remarkable individuals not only fulfilled their professional roles but also became cherished friends to my father. Embracing his new community, he took on the role of president of the residents' council, actively participating in monthly meetings to enhance the quality of care. He held the entire staff in high esteem and affection. Wolf Creek Care Center became more than just a facility; it was truly his home. Given his inability to walk and my limitations in providing the necessary care, it was a relief to know he was surrounded by a team that treated him like family. Their unwavering support and kindness have left an indelible mark on our hearts. For families seeking a nurturing environment where their loved ones will be treated with the utmost care and respect, I wholeheartedly recommend Wolf Creek Care Center. Following my father's passing on January 16, 2025, the staff graciously invited me to join their team as a volunteer. Now, I will have the honor of visiting and supporting the residents they so diligently care for, continuing the legacy of love and community that my father cherished. With all my love I thank every single person who works at Wolf Creek Care Center. You went above and beyond to make my dad's last two years of his life memorable for both of us.

Wonderful Care and compassionate caregivers. So many activities available. It's such a great…read moreplace for our mom!!

Care quality was adequate Great staff - welcome and…read moredirection was good Friendly treatment

Granite Wellness saved me and my wife's life. Enough said. Amazing staff, beautiful grounds,…read moreexcellent community living.

Granite wellness center in Grass Valley has a very unpleasant front office. What I mean by that is…read morethat a particular employee that runs the counter and deals directly with clients is rude, unprofessional and takes great pleasure in making you feel like you are less than. His name is John. I recently reapplied because I relapsed. They called it the last minute and declined my application to reside there to get help. It's all predicated on the fact that the staff member John, told me if I didn't like it, I could leave. So I thought about it, and I said to myself if I'm going to be treated like a piece of s*** by this f****** guy, John specifically, I would leave because I didn't go there to get abused and harassed by staff. I didn't think that they would be so retaliatory. I need help now because of my relapse and at the last minute they declined to allow me to come into the facility. I guess this just speaks to the fact that we will treat you as poorly and unprofessionally as we want and if you don't like it you can just leave. Also if you express your concerns you are no longer welcome there because they don't take complaints about staff seriously. So basically management allows staff to mistreat clients and not hold their staff accountable for their unprofessional and abusive behavior

Great service! Excellent care! Veterans welcome! Lots of loving caring staff!!! Go check em out in…read moreperson

One of the male workers there is aggressive towards people when away from the jobsite. Wouldn't…read morewant him to take care of my family when they get older, and let alone this dude's wife is the owner. It makes me nervous how aggressive this man seemed to be away from the care center. Should not be taking care of eldery people.

I've had an amazing experience there I truly couldn't have asked for a better doctor. They're…read moreincredibly kind and treat you like family, always making time to fit me in when I need it.

I've been in pain since June with a partial rotator cuff tear... and pain is a a huge motivator to…read morefind someone that can help you! My experience was that my primary provider was unable to give me tools or treatments that would actually heal me... Medication will suppress the pain receptors... And they worked well to numb me out... But did nothing to heal the actual injury. Due to nerve dysfunction caused from right rotator cuff surgery from another doctor in September 2024 I am not willing to undergo any surgical interventions for my left shoulder. Luckily, I found a practitioner in line with what my desires are and I found him right in my backyard in Grass Valley, California. Dr. Joel Richnak at Mountain View Rehabilitation is a godsend!. My appointment started with a very thorough history... He showed me my x-ray report and the actual x-ray from Sutter, which was never shown to me before and told me what he saw... This was followed by an ultrasound, which showed a partial tear of the supraspinatus tendon. Which was what I thought... His recommended one treatment of PRP injections (20 tubes worth OMG) and physical therapy with other modalities that his practice offers. He said typically only one treatment is needed... With the end result being in 4 to 6 months. Since I am still recovering from the nerve dysfunction caused from my right rotator cuff surgery after over a year I am learning patience, lol and I am in it for the long game! Dr. Rick is compassionate, number one... But also thorough and an expert in his field, which was very important to me with my background in critical care nursing at Sutter Roseville Medical Center. I am leaving my appointment with a sense of Hope and I haven't felt that in a long time... I promised him I would be a good patient... Since nurses sometimes aren't lol but I want to live my best life now that we have 12 beautiful acres in our new home or Grass Valley, California. Our community here is amazing and I hope to pay it forward so to speak and educate people on what my experience has been. If you struggle with muscle or tendon pain or dysfunction, this is a place to come! Highly recommend!

This company is an awful company, I worked for them for a little over a year I have seen clients…read morebeing treated as if they were less than everyone else. The company never has anything straight, they're constantly changing things which makes everything way more complicated and adds to the lack of communication amongst coworkers in this company. The company also underpays their employees I was hired on at minimum wage level in the year I was there I got a 30 cent raise, meanwhile I was expected to do manager level work and had a very strict time limit that had me so stressed out I couldn't think of anything other than work even when I wasn't at work. Also if you ever tried to stand up for the clients because you realize they were being treated unfairly the company would attack you for it degrade you make you feel like you're stupid on and on and on. All I can say at this point is I truly hope this company Burns.

I was a medi cal patient at Granite wellness centers they sent me to the Auburn residential center…read more While there I was repeatedly teased and disrespected by the patient's most of who were there instead of doing jail time. While in treatment I was called the monkey by the people staff and patients made derogatory comments about me and my skin color. There was a running joke about me the only African American in the facility being basically just a trained monkey. I brought it to the attention of the program manager and my counselor but nothing changed it seems they were afraid to address the concerns. Finally an administrator visited me at the facility and transferred me somewhere I could finally get some help. However they sent me to Grassvalley which had even less diversity but had one African American staff member at least. Who really worked hard to ensure I was heard and received some sort of treatment. Upon graduation I still have no relapse prevention plan or aftercare. I do not recommend Granite Wellness centers for treatment if you are a person of color. The institutional racism promoted by the executive management and turning a blind eye to patient welfare shows is not a place for healing.

My Mom was lucky enough to stay at this wonderful care home. It is a smaller care home for six…read moreladies. The setting is beautiful. Outside is a beautiful garden, with stream and gazebo. Great patio and the flowers and plants are amazing. However, nothing can beat the caring staff. They all went above and beyond in taking care of my Mom. She thrived under their care. When I visited,I never wanted to leave. It was very cozy and welcoming. They were very encouraging and kept her motivated. All of the holidays are celebrated and the residents really enjoy all the preparations that go into celebrating. I can't say enough good things. Having my Mom a resident here gave my sister and I great peace of mind. Communication was also great. They are able to work with all care levels. I am so thankful they were there for my Mom.

From the owner: Our Exceptional Home is Situated Within The Tranquility of Towering Pines & Trout Pond with…read morewaterfall; where single senior women can find peace of mind in a family atmosphere.

I recently was diagnosed with Bells Palsy and have been trying different ways to treat this. I met…read morewith Daniela yesterday and found a HUGE amount of relief and healing. Daniela took the time in understanding all things surrounding my situation and was so sweet in how she genuinely cared and wanted to help. I highly recommend her and can say that she is someone I will continue to go back to. Thank you again Daniela you are INCREDIBLE!

I have seen a number of physical therapists over the years, but Daniela by far is the most skilled…read moreand understanding PT I've ever met. Her treatments have given me range of motion in my shoulder that I thought I'd never regain and currently we are working on rebuilding my strength. I no longer feel disabled and daily living tasks that once were so challenging for me are now easy. For the first time in years I can swim freestyle, pain free, and now all my gardening and livestock chores are so much easier. In addition, Daniela is a delightful person who brightens my day whenever I see her.