My Desert Financial Credit Union Nightmare My wife died on…read moreOctober 25th, I lost my job a week later, and I have a daughter on disability. She had accounts that did not have my name on them. I'll skip to the end. After multiple attempts, each time receiving a different answer and incurring legal fees, it came down to bringing my daughter to the bank to cash in an IRA that was less than $1000.00. They gave us a check. For SSI Reasons, she has a cap on how much money she can have in the account, and it was already over the cap. I took her across the lobby to cash the IRA check, and they refused to cash it. On the good side, I was able to buy my wife her headstone. The final problem was my daughter's account that holds SSI money. I had to go to the SSI office to get a letter stating that I'm the party responsible. I returned the letter and tried to have the account changed so I could gain access. They told me that I had to wait until they heard from SSI. I called SSI, and they said that any existing money was between D.F. and me. I checked the account online; my name was on it. I went to the credit union, and they told me I still didn't have access. I had to beg her for her back rent money. Too: Desert Financial Credit Union, you win. Keep the money January 29th, I'm going back to SSI and having the deposit moved to another Credit Union I can trust. At least you won't get anymore. I'm selling my house and will cover expenses until she gets caught up. If Desert Financial says, "I'm making this up," they have a record of each visit and can publish it. To Desert Financial If you want to sue me? Save your legal fees, I'm protected by poverty

I was a customer for over 20 years. I lost my home due to Desert Financial not honoring a court…read moreorder to remove me as being responsible for a loan that was not in my name. I am requesting my family to also cut ties with this fraud of a bank. They are rude and disrespectful. I don't recommend using them.

When one of the major national banks (not to name names, but it starts with a Ch and ends with an…read morease) responded to our report of fraud on our account by freezing our accounts (appropriately) and proceeding to hold onto our remaining funds for over 3 months and refusing to release them until we filed a CFPB complaint (!!!), we decided that we'd put our money with a local credit union so if issues happen, we can talk with someone face-to-face instead of being referred to some disjointed international call center. We picked Desert Financial Credit Union and so far have been extremely happy with the service. Perks we've seen so far: 1) Savings certificates (CDs) with intro rates of 5%, competing with online-only banks and much better than those offered by most national banks 2) Trust establishment services (shout out to Deivy, who is a true joy to meet with) for a much better price than that offered by lawyers in the area (we're talking in the realm of $1500 instead of $6000) 3) Some points-based system where you get some cash back at the end of the year that already has me gamifying our finances to make sure we max out the potential benefits Only negatives so far seem to be a lower ATM daily allowance and some limitations on monthly transfers out of their checking account to external banks. For many people, though, these issues won't come into play. Very happy with our decision to open an account.

Carina was the teller that helped me start a account. She was polite, helpful, and a overall great…read moreexample of a great customer service representative. I really appreciate the servant hearted service I received from her. May the Most High bless her.

My experience with Paramount has been extraordinary. Ethan Mauck guided us through the financing…read moreprocess and was super honest, transparent, and effective. In 48 hours, we had the money in our account. It was not stressful at all. I have been managing bank credits and dealing with financial institutions for over 30 years, and this has been the most expeditious and easy process. I have been managing bank credits and dealing with financial institutions for over 30 years, and this has been the most expeditious and easy process. Margarita Guzman

What can I say...Richard has been a delight! Always swift in responding and eager in assisting our…read morecustomers with financing. We are extremely grateful to have him in our corner. Paramount Financial is our go-to company! Thanks for all that you do for our customers!

They loaned us $52,000 dollars, then would not let us have our money…read more My wife and I opened a joint account and applied for a home equity loan for $52k for some large purchases that we needed to make. We had the cash, but decided to do the loan so as to keep the cash handy for emergencies. To be clear, the terms were good. 20 years, 7.5% APR (in this banking environment) and only $177 in fees. So technically the loan was for %52,177 where we received $52,000. We had a basic savings account. The first problem was when I learned that I could not transfer to an external account more than $2k in any 24 hour period, and no more than $3k over 30 days. To make matters worse, we could only transfer to external accounts that were also joint accounts with both my name and my wife names. This Arizona Financial Credit union account was our only joint account. I was told that I could initiate a wire transfer, for a fee of course, or visit a branch and get a cashier's check for funds beyond $2000 should I wanted to them to an external account. This is the year of our Lord two thousand twenty-six. Why should I have to bank like it's 1968? I have an account with Alliant Credit Union. I'm allowed to move up to $25k to an external account within any 24 hour period with no limits beyond that. That applies to online transfers or wire transfers. So after accruing about $213 in interest without even reaching the first payment due date, I cut our losses. I paid off the loan and closed the savings account. The only satisfaction I have from this sorry affair is knowing that the loan cost them more than it did me due paying it off so soon.

I am a member of Arizona Financial Credit Union and recently had a disappointing experience with…read moreone of their phone representatives. During the call, I requested to speak with a supervisor. In response, the representative stated, "That would be amazing," in what I perceived to be a sarcastic and unprofessional tone. As a customer, I expect to be treated with courtesy and respect, even when escalating a concern. I'm hopeful management will review the call and address the issue appropriately. My concern is not with the credit union as a whole, but with the level of professionalism displayed during this interaction.

What a great experience!…read more This is my second car purchase with Auto House and it was just as excellent as the first time. I told Soup the car I wanted. He found one better than I asked for, gave me great financing advice, gave me an amazing deal and had everything ready for me to close when I got there to sign paperwork. The owner remembered me from last time and took a moment to say hello and check in. What a great operation! Highly recommend Auto House!

From the owner: come visit to see what we have to offer mention yelp for…read morespecial details

I was introduced to Shana years ago, I wasn't really paying attention to my credit like your…read moretypical guy.. Well that was a big mistake which a lot of us make! I cannot thank Shana enough for all the help over the years, yeah years, I have her on speed dial and she is just a text away anytime I have questions to this day. She helped get rid of the majority of my negative marks on my credit with "no settlements" to accounts with the creditors. She was able to clear off some unpaid debts I had, as well and remove them from my credit report. The biggest mistake people make is giving up too soon, it won't happen overnight, but trust the process and it will work. I now have several Credit cards at 0% interest due to her work. Before I was paying monthly fees for credit cards before and over 20% interest. She is there every step of the way and as long as you do what she has you do she will repair your credit so you can get 0% interest on Credit Cards and a great rate on a Mortgage, which is key this year with the rates going up!

You know we all go through difficult times when I met Shana I was in a tough spot. She helped me…read moreget out of debt and pull things off the credit bureau to increase my credit scores. Now I'm back on my feet. Thank you Credit shrink you are a true professional. Highly recommend !!

Maribel was good timing and helped me out with my needs ! Thanks a lot , much appreciated!read more

Sergio did a GREAT job. He did all the hard work and I just sat there and presented information. I…read morewas in and out in less than an hour. Be sure you bring your real phone with you and use real references because Cash Time will check the authenticity of the information. You'll need your auto registration (and title), cell phone, debit card, bank account number, drivers license, and that's about it!