I've been seen by various doctors and practitioners here for years. They are all very nice. No complaints about them. But whoever the male receptionist is that answers phones and takes appointments really could use a few trainings on interpersonal communication. He's either oblivious of his tone and attitude, or he's doing it on purpose. Both options are bad. He comes off fairly judgmental, his verbal messages are abrupt, and if there is any issue or confusion, don't expect any warmth, empathy, or a general effort to help you out. Brace yourself if he ever answers the phone. If any of the doctors/practitioners are reading this, you should know what is going on in the front of the office before your patients see you. read more

Trish my NP is the best! I won't go anywhere else for care. She is authentic and thorough, we laugh every time I visit with her. I feel taking care of and I trust her! Dr. Green is awesome too. read more

I've been a patient here for many years, and have always had a pleasant visit. The staff is great and is always very cordial with any questions I might have, in person and or by calling them. Dr. Johnson is great and his team is awesome!!! Tricia is fantastic and is very thorough as well, she has a great persona and really cares about her patients. Keep up the great work, (staff), and stay healthy all!!! read more

I have been a patient of Dr. Johnson and Sierra Spring Wellness for several years now. Dr. Johnson is a very knowledgeable and relatable doctor who genuinely cares about his patients and staff. I have had nothing but exceptional service from him and his staff! So glad he's my Doc! read more

Very caring and considerate staff. Always patiently listens to our issues and gives good advice and referrals based upon our needs and wishes. read more

I've been a patient here for almost four years and even switched to a PPO plan when my job no longer offered a HMO that was in their network. I absolutely love the people who work here; the front staff are always polite and ready to assist, the two NPs (Lisa and Sherry) are genuine people who care about your health and listen to your needs. Dr. Johnson is also incredible in this way. He does not try to force medication unless necessary and also takes the time to see if your ailment is triggered by potential environmental factors (my husband who is also a patient was having allergies do the construction happening near us and the pollen in the air). If you ever find yourself with a physician who does not listen whole heartedly and does not treat you with compassion, I would recommend Dr. Johnson and the NPs who work at Sierra Spring! read more

PLEASE READ Recently relocated to California and needed to find a new doctor. Found this doctors office online which was a big mistake to give him a try. Made an appointment for my husband for an in office visit he waited 30 min to be seen and he already had his new patient paperwork filled out prior to the appointment. The receptionist was asking over and over if its a physical visit or a an office visit never explained the difference ... Then it turned out later one was more out of pocket for us and that's of course the one she wanted him to say (How tricky!) Why no explain that its your job to explain and educate patients you work with insurance companies everyday we do not. Finally after 30 min of waiting he was taken back... The patient rooms was gross, dirty, trash was overflowing - WOW that was shocking to me.The dr or the nurse never even went over my husband's medical history, took his blood pressure nothing that a dr's office normally would do for a firs time patient. The Dr. was rushing my husband since it was closer to their closing time, then he went on to tell my husband about exercises he should be doing (that has nothing to do what he actually came in for) and mind you this Dr. is overweight and should not be giving health advice when he doesn't even look in that great of a shape himself. So we left his office not getting anything accomplished and still needed to see a dr. So definitely will not be going back there ever again and do not recommend this place to anyone. The dr. is not even paying attention to you, you feel rushed, and for a new patient I think its very important to feel like you are important which we didn't feel that way from this Dr. They also close 1 1/2 for lunch... When some people try to go during their lunch hour and they do not offer any late day appointments. read more

I have yet to meet Dr. Johnson, but I did see the attending PA and she was really knowledgeable and concerned. We ended up playing phone tag for a bit because she was trying to talk to me, personally, about my lab results. Everyone at the front desk was helpful, but the building was a little tricky to navigate for a first time patron. However, there is a parking lot you can park in, but they do charge, which makes finding the office easier. Hopefully, at my next appointment, I will meet the doctor since he sounds like an amazing doctor from these previous reviews! read more

Wow, Dr. Johnson is amazing! He has been my general physician for awhile now, and I almost feel like we're growing into health (and old age) together. He's super smart, never judgmental, very helpful, and caring. I would say if you're female, I'm sure you can't go wrong with these guys, but in particular with some male health issues, Dr. Johnson has gone above and beyond the call of duty. Also, look closely at his website--this guy has gone and been a humanitarian, helping people around the world! How can you not respect someone like that? He's not just a doctor, he's a confidante and an all-around awesome person. read more

Dr. Johnson has been my general physician for 4 years now and I have always been very happy with the quality of service I have received. His bedside manner is extremely friendly and I always feel comfortable asking all my detailed questions and even my holistic questions. He doesn't talk down to you, and breaks things down in simplistic terminology that people who are not familiar with medical terms can understand. For my last two visits, I have seen the Nurse Practicioner, Dr. Sherry. She is awesome too. She is very patient and makes you feel at ease. Even the front desk girls are sweet as can be and very welcoming. Another thing I love, if you arrive on time (15 mins before your appointment) like you are supposed to, you are really in and out in no time. Overall, this is a great office with a wonderful staff. So much so that I now live in Covina and still travel out to Pasadena to go to the doctor. These things might be of concern: parking in the lot is not validated and is not free. It's about $3.00 every time I go. I believe the max would be $8.00. read more

My pharmacy has contacted the office multiple times for a medication refill since the 17th, and they haven't responded as of this writing. This is rather disappointing since I've been coming to this office for a long time now. read more

Dr. Johnson is a very kind and knowledgeable family doctor. He listens to his patients' concerns and does not rush to conclusions without extensive evaluations and tests. His office staff is friendly and courteous. Hard to find doctors that have his level of professionalism and expertise. read more

I started coming to this office a couple of years ago when I relocated my doctors to Pasadena. This office is in the Thatcher Medical Building in which I have other doctors. I see Sherry Kirchheimer FNP. She is on top of my care and a very nice lady who always listens attentively. The nurse and the girls at the front desk go out of their way to be helpful and are most pleasant. I definitely recommend this medical office! It's a pleasure being a patient! read more

Trying to find a new family physician here in SoCal. Found this place on yelp and it was in my network, so I decided to give it a try. Although the staff were extremely friendly and helpful, I found Dr. Johnson to be a little cold and standoffish. When my appointment was over, he just left the room. Did not say thanks for coming in, shake my hand, let alone walk me or at least direct me back to the front. I had to ask after he left the room if I was all done. Again, this was my first time....a good impression was NOT made. Unfortunately, I will probably not be back again. They are also closed every day for 1 1/2 hours during the lunch period. Would be more convenient if they wouldn't close for so long. It's easier for some of us to get lunch time appointments. Was in and out of there as a first time patient, no physical or lab work, in 1 hour. read more

I have been a patient of this practice for many years. The front desk is very kind and friendly. The nursing staff is great. I have been examined by the doctors and nurse practitioners and they are very thorough and address every concern I have. Occasionally I have expiernce a bit of a weight but I understand that one person running behind can throw off the entire day. read more

So nice and accommodating that I'm super glad I found them. The nurses and nurse practitioner have always made time to see me on short notice and been super helpful. read more

Came back here for my second check-up but this time I had Dr Johnson. What a great Dr he is! I loved how he explained things, asked about issues I was having that wasn't necessarily what I went for, and was really personable - really good "bedside manners". Really glad I found him. read more

I started coming here about 4 or 5 years ago after I grew frustrated with wait times, changing doctors, and overall dissatisfaction with a different office that I used for nearly 10 years. I basically picked this place out of a book because it was close to home. I'm glad I did, because I really like this place. Usually, I get Dr. Johnson, who is great. He listens to my concerns, and really works with me instead of just telling me what to do. He seems to really care, and does well to explain things to me and help built treatment that fits my lifestyle. In the times that I didn't have insurance and paid cash, he did what he could to lower my costs, including changing prescriptions to lower cost prescriptions, using email instead of coming into the office, and renewing prescriptions over the phone, all of which were very helpful. When I don't get Dr. Johnson, I usually get a PA, which is also great. I've gotten a few different PAs over the years, but they've always seemed just as knowledgeable and caring as Dr. Johnson. In the one time I came in with a more advanced problem, the PA worked with me, but kept going back to Dr. Johnson to make sure we were using the correct procedures before she sent me home (which is something that both concerned me, but was appreciated as well). The office itself is nice, and pretty small. There is usually only 1-2 patients waiting (including me) at any given time, and they are pretty punctual. I'm never left waiting for very long, as my appointments are almost always on time. The staff is nice and helpful, and always remember me when I come in. They usually call me on the Friday afternoon before my appointment just to remind me to come in the next week, which is pretty awesome. I really like this place, and this staff, and will continue to come here for years to come. read more

I have been coming to this office for over 10 years. Dr . Johnson has been our family Dr. I have also seen PA Lisa Thackwell. The office seems new clean and well maintained. ( not run down and over used like some medical offices). The desk staff is friendly and helpful. The parking is the worst part. $3-8 to park in the lot behind. Don't bother with the lot! I always do early morning appointments and find parking on the street. I came in early for my 8:45 appointment and they took me within 5 minutes and before my appointment time. The feeling around the place is wholesome and efficient without being rushed. I always take the stairs to the office - steps just outside the door. Dr Johnson's strength is to have a clear conventional explanation and friendly demeanor. He is not a great detective in my opinion but has made for a good general physician. He is always willing to return my calls and answer any questions to my satisfaction. read more

Sierra Spring Family Wellness - Comfortable nicely furnished patient rooms. Feel clean new and wholesome. - Family Practice Near Me - Pasadena, California

I have been going to Sierra Spring Clinic for 6 years now and will continue to use this clinic for my medical needs. I am very impressed with the clinic...from the moment you walk in you are greeted by the office managers Crystal and Jackie who make you feel right at home. Lettie, the nurse is very calm and friendly and gentle and Dr Johnson is a very kind,patient and informative professional who takes the time to listen to your concerns. He is also a very accurate diagnostician and has no qualms about referring you to other specialities if you need further medical help, Physical therapy, lab work, ENT, etc. I would highly recommend this clinic to individuals and families. read more

When I saw Dr. Craig Johnson, my fiancé and I had just relocated to Southern California and we were looking for a family physician. I had an ear infection, and upon my search, found Dr. Johnson on Yelp and made an appointment to see him based on the good reviews I had read. Having seen Dr. Johnson, I am to assume that he only gives good service to certain people, and does NOT while also insulting others. First off, when I was being led to my respective room I noticed that the waist containers labeled "Biohazard" were without lids and over flowing. This is usually a bad sign. Second, I was there to see Dr. Johnson about an ear infection which I knew I had due to the ear pain and cold like symptoms I was having. The visit should have been quick and simply resulted in a prescription for ear drops and antibiotics. Instead, Dr. Johnson "claimed" that he saw nothing wrong in my ear and then proceeded to go back and forth with me for an hour about taking pain killers and using peroxide in the ear despite the fact that I had indicated to him that I had already tried those remedies. After our drawn out back and forth, he finally agreed to prescribe me the drops which he admitted would likely not work without the actual antibiotics (amoxicillin). Although this had already made me uneasy, I decided to give him a chance to redeem himself and asked him for advice on prostate exams and when I should start having them. As I am African American, Dr. Johnson explains I should not have to worry about the exam until I turn 40, which is fine. However, he then follows this with (and I quote), "... Although, prostate cancer is most common amongst African American men, so you have THAT to thank for that." Needless to say, his remark was frankly weird, extremely inappropriate, and says a lot (to me anyways) about his character. I ended up receiving a second opinion from another family physician and a third from an actual ear specialist who both confirmed that there was visibly inflammation in the ear and that I did in fact have an ear infection. It was from them that I received the proper care and prescriptions. I am not sure what Dr. Craig Johnson's issue was/is, but I would give Dr. Johnson and my overall experience with him the lowest grade possible and I would advise others... Like myself... to either use extreme caution or just do not patronize Dr. Craig Johnson AT ALL. My experience with him left me to feel that he is difficult and extremely insensitive (especially considering I've lost family members to a disease he claims I have my Blackness to thank for). Additionally, the biohazard containers should not be open and over flowing. That's just downright disgusting. Patient beware. read more