I have used Dr. Gerard for the past couple of years. She is an amazing Doctor, and I feel…read morefortunate to have her as my Primary Care Doc. She takes her time and listens attentively to me.

I am not a patient of this practice, and I plan never to be. I visited the office to make a new…read morepatient appointment. The front desk employee disregarded HIPAA and had me recite all of my personal information within hearing range of the people in the waiting room. When I asked (pursuant to instructions from Medicare) if the doctors accepted Medicare assignment, she was very rude, saying that she never heard of such a thing and I should ask my insurance (Medicare IS my insurance!). She is not a good introduction to this office, but she was very good at chewing gum.

This office is, in my opinion, milking the system to the fullest. I would not recommend them as a…read moreprimary doctor. I've only seen the doctor once and from then on, the nurse practitioner. When they informed me they WOULD NOT AUTHORIZE my prescribed meds unless I came for a physical ever 3-4 months. Which by the way, my insurance ONLY COVERS ONE PHYSICAL ANNUALLY, the rest is out of pocket. When I called them out on it, they sent me this letter (attached). What an awful way to treat your patients. This place is a Medicare sucking operation and cares NOTHING about their patients. It's all about the money.

It was quick and the doctor was thorough and nice as well as the tech, Janet, who took down my…read moreinformation in the room. I do not like going to the Cleveland Clinic ER in Vero Beach when my doctor has no appointments to see me for even for an acute condition, because it's usually very crowded. Unless you are dying you will see a nurse practitioner which is fine, but they also charge you a facility fee which this Urgent Care does not. At the Cleveland Clinic Hospital in Vero Beach you will wait there up to 4-5 hours to be seen unless you are dying. I like this urgent care and the people that work here. I'm glad it's here in Sebastian.

I went to Cleveland Clinic Urgent care on 3/17/26 I was having Afib, they did two EKG's both…read moreabnormal. They told me to go to the ER in Vero beach, they would send over the records. Due to the fact Vero Beach was 20 miles away, I chose to go to Orlando Medical. I called Cleveland clinic urgent care as I had not seen the results on my chart. The person that answered said the EKG'S were SHREDDED!!! Why? What are they trying to hide, they are incompetent!!!

Dr Chavez might be a good doctor but he should look into a new office staff. They represent him…read more The woman who is responsible for his medical records is the most rude person I have ever come across. There is no excuse for that behavior. I was attempting to get records for my elderly father. Thank God it wasn't him that called. Still don't have his records. We are supposed to see a specialist. She couldn't care less.

Excellent, thourough doctor. Found illness that no other doctor has been able to diagnose even…read morethough I've had the same symptoms my whole life. Not a lot of waiting. Very caring and compassionate. Always able to squeeze me in.

Dr. Schaffer herself is a caring and competent physician. Her office is the worst I have ever…read moreexperienced. They forget to follow up with things like prescription refills and referrals for specialists all the time. The office policies are odd, and if you question them or insist that there is a problem, they become difficult and even passive-aggressive, to the point it can make a person lose their cool. I was spoken to very rudely, then the person had the nerve to tell me I was being "unprofessional" (as if they are my supervisor? I don't think so!)! I am finding a new doctor ASAP, and will actively advise everyone I can to avoid this practice.

I had been a patient for over 8 years. I really trusted her. Her spouse runs the office. My husband…read moreand I were asked to leave her practice over less than 200.00 owed. We had fallen on hard times. Husband lost job and it has been difficult since then If it's about the money and not our well being this is Not the place to be cared for Do no harm was my understanding. The staff turn around was almost weekly. Makes me wonder who caused that problem. How can the ever changing staff know the importance of our needs. Now my husband and I are without maintenance meds until we can see a new Dr,Due to new Dr.schedule he's booked. They only allowed us 30 day supply of meds, I can't see new Dr mid October. Drs Schaffer's office won't even return calls. All over a balance of 200.00 . The billing department does not sent monthly statements. Just quarterly. Talking to her was abrasive even if you tried to make payment arrangements. I NEVER owed her money until my husband lost his job. Greed !!! Not health care.

He and his staff are kind considerate professionals who treat you like an intelligent human being…read more It's hard to find doctors like this man

Dr. Thomas is extremely conscientious. My son is 18 and home from college, so he does not have a…read moreprimary physician and aged out of his pediatrician. My son was extremely sick and spiked a 103.7 fever. Dr. Thomas, who has never seen my son before, saw him after her scheduled patients for the day. She took her time even though it was after 5:00pm. She was extremely kind and personable and patiently answered our questions. She quickly diagnosed the problem and immediately called in a prescription. She followed up that evening and again the next morning and even gave me her personal cell phone number. We really need more physicians like this!

From the owner: My objective is to provide comprehensive and compassionate care, of exceptional quality, to…read moreindividuals and families with infectious concerns.

Dr. Rose has been my neurologist for many years. I consider Dr. Rose to be an excellent physician!…read moreDr. Rose listens to everything I say and she always makes sure that my needs have been met. If someone needs a neurologist for a consult or long term care, I suggest you see Dr. Rose!