Today was my second experience at this store. Back in May, I went here to use their 'shipstix'…read moreservice to send golf clubs to Manchester, NH. It was a good experience, a few bumps but nothing major. Today, I needed to get some art prints enlarged so they would be suitable for framing. I was immediately greeted by a gentleman named Tyrone who introduced himself as the Manager and indicated his colleague Maria as new and was in training. I said that's fine and waited patiently for about 15 minutes while the two people in the store were being assisted. After about 20 minutes a lady with her hair wrapped up in a colored piece of cloth walked in and put her box down on the counter while she talked on the phone. Then she started talking to the Manager. I looked right at her and said 'excuse me, there are others that are waiting in line'. She got mouthy and said something like well you can just leave and go to another store. I said to her 'There are rude people who always think their time is more valuable than everyone else' and I walked out. The Manager came out to my vehicle and apologized and I told him I had to run another errand and I would be back. I returned in about 45 minute and the problem was gone and I proceeded to have Tyrone assist me. He as knowledgable, professional and helpful. He apologized for the rudeness of the customer. I told him, he didn't need to do that but I appreciated him for coming out to my vehicle to speak to me. I told him, I have encountered rude people many times before and most of the time I let it go but my New Years resolution is to 'call out rudeness' Name it as such and indicated it's not acceptable behavior, I don't care who you are or where you come from. Believe me people, if you allow rudeness and unacceptable behavior to continue common courtesy and civility will disappear. Thanks Tyrone, you turned what started out as a bad experience to a five star review.

This location has an amazing staff! Maria keeps it moving…read moreand organized and greets everyone as they enter the door. Maria and Tyrone are always friendly and helpful!!