I honestly love this office. Dr. Scott and Dr. Robert are a father-son team, and you can tell right…read moreaway it's a family-run place. The vibe is warm, relaxed, and you don't feel like just another patient on a schedule. They actually listen and explain things in a way that makes sense, without the usual dental guilt trip. I had two implants done here and it's hands down the best dental work I've ever had. Everything healed perfectly, the results look amazing, and the whole process was way smoother than I expected. I was honestly kind of dreading it, but they made it so easy. They're just good people who happen to be really, really good at what they do. If you want a place that feels like family and delivers top-level care, this is it.

I had two small filling fixed on my lower back bottom teeth. Just routine. they hurt like hell…read moreafter. I was told to wait. The pain NEVER went away. I called to get them fixed, for weeks. the son dentist didn't care, the father dentist was vacationing 4 days a week or was too busy. The daughter dentist seemed to care, but referred me back to the others who did nothing. I told them fact, that I had a medical treatment in CA I had to get to but the pain was unbearable. Still nothing. You can always go to another dentist they said. Which would have costs thousands to start new, and they might not know what happened. They abandoned me/malpractice. Months later, they finally realize they are massively libel (I'm guessing the office manager finally found out and told them they are in trouble and libel)..... they get me in. They X-ray and indeed find out BOTH fillings are messed up and jagged. Creating massive pain daily that would never go away until repaired. Nightmare family. The doctor I needed in LA went to the hospital with a slight pain,....ended up under a ventilator now for weeks, if he ever gets better, we already paid him. A cascade of disease that would have been caught, was missed. Our family is in ruins.

Great Cosmetic dentistry in addition to general dentistry available. Relaxed atmosphere, friendly…read morereasonably priced and enrolled as a preferred network dentist with most plans. Multilingual speaking staff. A place where you will be advised on what needs to be done but in the end you the patient will make the final decision.

They advertise tooth whitening but only offer to established customers. If they don't do the…read morecleaning and X-rays, you're out of luck. My dentist doesn't offer whitening and I waited till after my cleaning to call. So I have to wait 6 mos and switch dentists to get my teeth whitened. It would be a great way to get new customers., but no. Disappointed.

I always ask for Dr. Kuchar. She made a crown for me and installed it in one visit~ And Liz the…read morereceptionist is great!

AVOID DR FANG (that is really his name, and he actually does have vampire energy)…read more I visited this office for an emergency when a piece of my tooth fell out, and it was one of the worst medical experiences I've ever had. The injection process was unnecessarily brutal. He rapidly administered three shots of Novocain to the roof of my mouth, each one causing excruciating pain that had me moaning. When I expressed my pain, he made a condescending comment calling me a "soprano," showing complete lack of empathy for a patient in distress. The anesthetic wasn't sufficient, and I could still feel sensation when he began drilling. A fourth injection was administered to the roof of my mouth, which immediately sent shooting nerve pain up through my nostrils - a sensation I've never experienced and hope never to again. When I immediately told him to stop and explained that I was experiencing a flooding sensation up my nose with nerve pain, he completely dismissed my concerns and denied that his injection technique could cause this. This dismissive attitude toward a patient reporting unusual and concerning symptoms is unacceptable. When I asked what filling material he was using, he gave the vague answer of "tooth color" rather than specifying the actual material (composite, amalgam, etc.). Most disturbing of all, he drilled my tooth down so aggressively that I was left with essentially just a nub. This seems excessive for what was supposed to be a filling, and I'm now concerned about the long-term viability of what's left of my tooth. This was supposed to be emergency care to help me, but instead I left feeling traumatized and worried about the quality of work performed. The combination of poor communication, unprofessional behavior, dismissive treatment of patient concerns, and questionable dental work makes this a practice I cannot recommend to anyone. If you're looking for emergency dental care, please keep looking. The temporary inconvenience of finding another provider is worth avoiding this traumatic experience.

Dentist gives very painful injections! Office staff awesome though. Office very clean.read more

The entire staff is friendly, caring, and professional. I've dealt with Doctors Mattos and Reimers,…read moreand they are excellent in their care. Very clean atmosphere, comfortable and relaxing chairs with televisions, no feelings of being rushed, and the best dental work I've ever received. They take pride in their work and commitment to their patients. I can't say enough good things to family and friends! I'm so happy I found Ghenta Dental!

Dr. Price and the staff here are outstanding, providing top-notch service in a positive, clean, and…read morebright environment. The hygienist on the cleaning was comprehensive, excellent, and pleasant, while Dr. Price has top-notch skills and takes pride in his work, so you can feel confident that what you're hoping for is what you'll get. Definitely a recommend.

Maybe they've changed hands. But as of last year this was the very worst medical -type outfit I've…read moreever encountered. Once they refused to see me only because I was wearing a mask. Then they erroneously claimed I had no insurance. Also, for a period without warning they closed without reason All this might be explained by COVID but "unprofessional" is the best way to describe them.

I liked Dr. Patel and Paige, they were polite and friendly, but Paige's face shield had dirty spots…read moreon it like it had not been cleaned in weeks. The carpet in waiting area was really dirty and the patient room was dirty as well. There was something like a paper towel on the floor next to the dental chair and wrapped around one of the hoses. I was given a pair of green protective eyeglasses and it was really dirty, like it had been passed around to a lot of patients. I will not be going back.

I have been with the dental office in New Bedford for over 2 years. Everyone is amazing, especially…read morethe receptionists. My hygienist is wonderful. I just recommended this office to my close friends and they moved their entire family there.

Dr. El Ghadi and Dr. Buterra are great dentists, but the receptionists in the New Bedford office…read moreare rude. I found myself switching to another dentist because I could not stand being talked down to or berated any longer. Cheryl and Fran are incredibly ill-mannered and have no tolerance for patients with anxiety or questions. When I found another dentist, they even refused to send my x-rays and files over! It was always difficult to find an appt. time that worked for me since I worked 2 jobs at the time and Cheryl would huff and puff saying she had other clients on the line-- as if she could not be bothered!!!! Needless to say, I stopped spending hundreds of dollars here because of Dr. El Ghadi's terrible receptionists.

Horrible place,I'm not commenting on the work but I didn't get that far in to actually find out…read more Basically I was referred to this place for crowns two of them. They said they confirmed and made appointment, but was having problems with my insurance being charged still made appointment. fast forward two weeks later to my appointment two hours before my 2 PM appointment this office calls stating my insurance still isn't being able to be charged. Also, they won't be able to see me. Meanwhile immediately I got on the phone to try to correct issue. Long story short, I finally get my insurance customer service lady on the phone and she calls them personally with me on standby final outcome. They don't except my type of insurance , they are incompetent as secretaries, I hate to see what the doctors do if they allow jerkoffs to work there probably the same way. I'll be never calling back there ever lol good luck to all! Stay safe and if you feel something is off. Stay away usually is.

Went there as a new patient. It's a nice building with great updates. The staff was very helpful…read moreand Abby was very friendly. Dr Seera was also great and I had no pain & I'm scared of the dentist, but he was very gentle

I waited 8 months for my appointment, only to receive a phone call saying it had been canceled…read morewithout any explanation. They automatically rescheduled me for the following week, but unfortunately I wasn't available on the new date. When I called to let them know and asked for another appointment, I was told the next available opening wasn't for another 4 months. It's extremely frustrating to wait so long for an appointment, have it canceled with no reason provided, and then be expected to wait several more months because the rescheduled date didn't work for me. To make matters worse, both women I spoke with on the phone were unpleasant, lacked empathy, and came across as very monotone and dismissive. There was no effort to understand my situation or offer any helpful solutions. The office would greatly benefit from improving its customer service and communication, especially when patients are inconvenienced due to cancellations that are not their fault.

I'm going back for the same thing like repeated x-rays on the same tooth. A partial was made up for…read moreme after more than two years and they still don't fit properly. Nothing ever seems to get done.

Dr.Awad is Such an Amazing Doctor also funny person he takes his job seriously, Great Staff , so…read morecomfortable Atmosphere I Recommend him to everyone

I've worked in healthcare most of my life, so if I make an appointment at a new office I make sure…read morethey take my insurance. So after waiting a couple months for my appointment to get my teeth cleaned I'm told oh we're sorry we don't take your insurance. Wtf you incompetent ....ok so how much is it cash I ask, oh we have to take X-rays and it's going to be a lot. Ok thanks for Not answering my question bye bye idiots. I would have paid a lot just to get it done!