Why does it feel like you have to train for a marathon to use this station. Like you probably walk…read morea half mile just to get from the bus depot to the platform. Even though there are two entrances here, it doesn't make a difference. It honestly feels like they meant for this station to spawn some development. Like they wanted developers to build around the station to make it feel included. But what they got was a station that sits alone. Divided from the apartments, businesses, and plaza within eyeshot. It doesn't help that you have to cross over the railroad tracks to get to the Metro tracks either. It just feels so isolated, which is so odd. To the one end of the platforms is a neighborhood, but there is no real connection for them to access this unless they want to drive a great distance around or walk a very lonely road which I would not do. What also doesn't help here is how wide open it is. Yes, it is covered, but that does not stop the wind from whipping at you. The covering is nice if precipitation only came straight down. Add in that wind, it does not matter that you are on a covered walkway or landing, you will get soaked. With how cold it an get in the area, then add in how close to the river you are, it can be quite the chilly journey. I honestly shouldn't have even come to this station, but my day was ruined and I ended up using this as a turnaround spot for myself. That is after hitting up a store...half mile away. (Seriously, I think it was a half mile to get to this store).

Horrible design. Ridiculously long walks to get to platforms. In stormy weather there is virtually…read moreno place to go to avoid getting soaked. Terrible, terrible, terrible...had such opportunity and blew it big time.

I called for a cab and I was notified 4 times that there was a driver on the way and each time I…read moregot a notification, within a couple seconds, the ride was cancelled. Why? Im not sure how assigning cabs work, but to cancel on a customer 4 times is bad business. If you dont have cabs in the area, let the customer know ahead of time and then they can make alternate arrangements.

I made a reservation to go about 3.5 miles and the projected cost was $13. I added a 20% tip and…read morepaid in advance. They charged my credit card $22.50. When I called they said I had left a $6.50 tip and they charged me about $1.00 for "waiting time" even though I was waiting outside my door. Apparently the driver started the time as he pulled up and it took about 30 seconds to put my luggage in. This is a scam operator and I will never use them again.

Clean, efficient, fast. It's everything you need in a mass transit system. More signs would be…read morehelpful.

This is a convenient station to catch the Metro. Right across the street is the Hoffman Town Center…read morewhere there are several restaurant options and a movie theater. From here you can catch the yellow line over to Ronald Reagan Washington National Airport or into DC.

I've always found this station easy to navigate. It is super close, walking distance to the Metro…read morestation as well. There is a few hotels within walking distance and many stores and eateries. You can totally make Alexandria your main hub to get in and out of DC. The area is quiet and peaceful at times. The station has vending machines, pew seating, bench seating, a covered area while you wait for the train. When you get off there is two ways to get to the other side of the track. One is walking across the tracks... safely. The other is the underground tunnel and stairs. There is also restrooms, and a few parking spots. I've never had any issues with staff. They run a tight ship and get travelers in and out and where they need to be. Educate yourself the best you can with process and it will help. Asking questions also helps. HOT TIP: If you're not in a rush, have someone pick you up 15-20 min after your your train arrives. Less hassle with other cars around. I just sit and watch the trains come and go while I wait. People watch too.

Rolled up late, to a late train but glad I did. Walked to…read morethe back of the train station to acces the waiting area because after 9 the front doors facing the street are locked. Waited just a few minutes, the train arrived and boom off on my weekend adventure. Remember the quiet car is for quiet. No tally talky. A new rider was telling me it was her first time and the professional and friendly staff reminded us that it was the quiet car.. hint hint. Time to sleep. Did want to note that Track 3 is the track right outside the station waiting area. My first time leaving from this location and had to ask. ‍

Train has been consistently late or tracks under repair for over two weeks. Notification today at…read more4:01am said all trains were running on time. Still standing on the platform at 5:15 and no train...no schedule update. Officially done with VRE. Several others on the platform said they are now switching to other commute options. The only consistency in the VRE schedule is that it is inconsistent and non existent. Update: 5/8/26 Yes... continuing the disappointment, VRE is late for yet another consecutive time. 20 minute delay is what is claimed, but who are they kidding. Update on the update: trains now delayed 45 minutes. Update on the updates update: trains now moving. They are 1 hour behind. The train still has not arrived, but at least it is moving. I decided to go home and take a vacation day. By the time I get to work, I am already late and need to use leave to make up the time. Might as well stay home. My prediction is next week... continued construction followed by more delays, disappointment, and riders seeking out commuter buses, van pools and slug lines. I have already made the switch. I recommend you do the same.

They cannot keep the normal schedule and every train gets delayed or slows down for no reason. New…read morenorms!

DCAcar is fantastic. Making the arrangements is super-simple, and the people that help with…read morescheduling are friendly, clear, and very responsive. The drivers are exceptionally professional and helpful, and the cars are comfortable and luxurious. Best of all is the personalization -- they monitor your flight, they contact you when you're on the ground, and they figure out the best place to meet you at the airport. The whole thing is simple and seamless -- exactly what you want when you travel.

As always, DCAcar is our go-to transportation partner due to their exceptional customer service and…read morereliability. We experienced issues with our corporate credit card during several recent bookings, and the DCAcar team was incredibly gracious in honoring the rides to ensure our executives arrived where they needed to be without disruption. As of this morning, the credit card issue has been resolved, and we're especially grateful to partner with such an outstanding family-owned transportation company that consistently provides top-notch service and truly cares for its customers.

I arrived in Reagan National yesterday only to be left standing at the airport waiting for a car…read morepick up from NoVA Limos that never arrived. This is the WORST company with whom I have ever done business. I purchased two coupons from Groupon for pick up to and from Reagan National but never got a return call from NoVA Limos to confirm pick up. I made the reservation through their website on 10/13/2011 and again on 10/25/2011 -- two weeks and one day respectively before my arrival to DC. Other than two auto response emails indicating my information for reservation has been submitted successfully, I never received a confirmation call. I finally called them today (10/27/2011) and not only did Kevin call me "dude", he had the audacity to tell me that I didn't follow directions on Groupon, which by the way made no mention to contact the company directly. Why put the option to make the reservation online if the employees don't check their own company emails? The company (and that's calling it mildly) did not even apologize for the inconvenience or offered an alternative service to make up for the error. I couldn't care less that I did not get the car on the day I arrived at the airport. But I do care that as a potential customer, I was blamed for allegedly not following directions and referring to me like I'm his friend. Calling me "dude" was not only offensive but completely unprofessional! WORST customer service, WORST professionalism, WORST work ethic. WORST company! They are not even deserving of the ONE star but I thought I owed it other potential customers to know what they could be getting themselves into. Thanks NoVA Limos for starting off my vacation on the wrong foot!

We used Nova Limos for a bachelorette party and were quite happy with the service. The driver,…read moreRussell, was nice and took time to show us how to use the iPod docking. He went out of his way to make sure we were settled in and happy The limo was INCREDIBLY comfortable and clean. There were 10 of us, and we had oodles of space to move around inside. We brought wine with us but be sure to check with them if they'll have water, since there was some soda (no diet) and only a few bottles of water. All in all, it was a great experience (and what a relief since booking a limo is such a big expense).