David Is a wonderful landlord. Everyone is the office is friendly and helpful. Repairs were done…read moreefficiently. Great company to rent from.

I was trying to find my first house so i went to Doris Thomas realty so they directed me to…read moreMr.David Thomas he was so helpful and patient the house he found for me was perfect big house for my kids a big front and back yard was a plus my kids enjoyed it i would recommend this realty company to everybody they are very reasonable thanks Mr.Thomas.

Before leaving Savannah, my trainer asked me if I was going to sell my home or rent it out. I told…read morehim I was open to renting and he suggested Frank Moore & Company. He had been renting through them for years and spoke highly of them. Once I met Maranda and her team in-person, they were very thorough walking me through every detail. I was a little nervous at first and any questions I had the following few months they were able to answer quickly and assuredly. Ive been renting my property for over a year now and Maranda has been very helpful with my questions and answers quickly and effectively. They've communicated tenant findings and asked for feedback. In closing, I recommend Frank Moore for your renting services. They're efficient, communicate well and are genuine individuals. Rest easy knowing they're doing what's best for you while doing business the right way.

Please do not rent from them, they begged us not to leave because we was such good tenants even…read moregave praise every time they came to inspect the house ...We stayed at our place for 5 years not 1 late payment cleaned the house and carpets even painted and patched tv holes....The hole nine yards spent least 10hrs cleaning and trying to make house back to original form, they still found a way to keep our deposit over little nail holes and a bunch of bs that don't make sense we have emailed called and voiced a concern with no reply please stay away they are crooks.

I purchased a quad and already had a management company for my other rentals but since I bought…read morethis property from Mia Maddison, which the purchase and RE side has been great, decided to have them do management and renovations as well, it just made sense and maybe I would use them for all of my properties if things went well. I saw these reviews but I also have known the owners for years so just brushed it off as just outliers. The phone interview was great they said 10% fee which is normal. After getting a $180 lawn service bill for a tiny yard, I questioned the bills. Come to find out there's an additional markup fee on all vendor services. It was not clearly outlined in the management agreement nor was mentioned in the conversation at all. Through bookkeeping, I was then informed that invoices include a 10% markup for repairs and maintenance under $500, and 5% for amounts over $500. Then when communicating with the property manager that is not the policy, its 10% markup for everything, so even the departments do not communicate well. When I questioned why this fee was neither disclosed nor clearly stated in the management agreement, they responded that it is "standard policy" and not required to be listed. That explanation is concerning. None of the other property management companies I've worked with--including those I currently use in Ohio--charge these types of undisclosed markups. Based on my experience, this is not standard practice, and at a minimum, it should be transparently disclosed. Additionally, the lawn care charges were excessive. The $180 service took me approximately 17 minutes to complete myself with a push mower. Even the new provider I hired expressed hesitation charging $50 per visit, stating that was their minimum. I am also concerned about the decision not to require renters' insurance. In my experience, this is a basic requirement across reputable management companies. Ironically, the one property where renters' insurance was not required is the one that experienced a flood, which introduced a separate set of issues. The handling of that flood and the communication throughout the process were extremely poor. While I was overseas in Germany, I had to coordinate between USAA and the management company myself, which should not have been necessary. USAA had a very hard time getting someone on the phone to coordinate an inspection of the damages. Communication was inconsistent, and I had little to no visibility into the repair status. For months, I did not know whether the unit was still wet or if there were potential mold concerns. There were also significant issues with billing and project oversight. I received an invoice for flooring 11 months after the work was completed. While I understand the vendor may share responsibility, it is difficult to believe no follow-up occurred during that time. Proactive communication should have been provided. Furthermore, I made it clear that my goal with the renovations was to invest in cost-effective but durable, long-term solutions. Instead, the cheapest flooring was installed without properly addressing the subfloor. As a result, the flooring is already showing signs of failure and will likely need to be replaced again in the near future--this time requiring the subfloor to be corrected as it should have been initially. I also repeatedly attempted to obtain a clear and final accounting of all expenses. Despite multiple communications with accounting, I was unable to get a definitive answer, even for known pending invoices. During our final meeting, I was provided with what was represented as the final balance, which I paid immediately via check marked "account paid in full." Despite this, I received an additional invoice one to two months later. I like working with the main Real estate side and investment opportunities but will never go back to having them manage a property.

I've recently been working with Mia Madison Properties to find my dream apartment. I reached out to…read morethem on the 25th (a Monday) about an apartment I LOVE. I was able to view the apartment same day and I'm now putting the security deposit down today (28th). Eva has been SO AMAZING throughout the process by making it so quick and easy. She's been so profesional and kind by helping me with any questions I've had so far. I would definitely suggest working with her!

Avoid at all costs. Requires an entire months rent before they even let you see a lease. If you…read moredon't sign they keep your money. They charge for work their own people say isn't necessary.

In response the all the bs Sago has thrown my way. After talking with my attorney i very much have…read morea case against Sago. But it would be civil court and a waste of time. I do not live in Savannah and they know they can get away with it .. FOR NOW.. Luckily i have 6 years to sue them. Sago has repeatedly refused to show me any vendor receipts(Because they will upcharge the f&^k out of you) even though in our contract it mandates that they must share all information pertaining to how your trust funds are being spent in detail. Pertaining to the zillow charge, they sent me on a wild goose chase to get a refund when they were never charged at all for listing. When it came to the most recent Hvac repair, I caught them up charging, when they did none of the work and refused to show me the vendor Invoice because they know what they did is illegal. Have emails proving the tenant handled the coordination. And when it comes to the tenant that barely pays rent, i told them at the very beginning of my contract, 2 years ago, with them that it is at their discretion choosing a tenant and not to bring anyone to me who doesnt make enough. They have repeatedly displayed unprofessionalism and an unwillingness to abide by their own contract. They will scam you undoubtedly. In addition, that new email they put out stating you can no longer repair your home yourself or hire someone yourself, is to upcharge you even more. Also O'leary's heating and Air are in on it.

I live in an apartment building owned by Lanier. They've had 2 inspections of this building in the…read morepast few months. Both times I got a notification of the inspection and both times the people who showed up knocked once and then let themselves in the door without giving me a chance to open the door. Today they were supposed to come between 12-1:30 and they showed up and 10:45 just bursting in the door after only knocking once and not giving me a chance to open the door. I feel completely violated. Not cool.

Maintenance hit my car two months ago and I tried to contact the company via email and no response…read moreafter the maintenance told me to contact them and he couldn't help me though he was a witness. I have had to seek legal advice in this matter.im hoping to have this situation handled immediately once management view the recordings.

My experiences with SouthCoast Properties were both difficult and stressful. I will not be doing…read morebusiness with them ever again. I cannot recommend their services.

They are either scamming or clueless. We rented a property for 4 years then bought it. Here is what…read moretheir inspector and contractor said "there is not an issue". Rot, mold, and $1000 plus later. This should have been repaired 3 years ago when we brought to their attention. Don't use them to manage your property. You will have issues.

Best HOA management company our neighborhood has had - ever!…read moreEverything is running much smoother than ever before (20 year resident), and while they're paid well, we feel it's money well spent.

This review was removed from their page because they don't want the general public to know the real…read moretruth. How they don't return calls, messages,emails and hang up on residents at HCP. It's sad when the President hangs up on a resident here. Those wanting to purchase in Hoover Creek for recreational boating, resort living or as a rental investment please continue reading. Buying into Hoover Creek does not guarantee you a boating space or an option to rent your unit. There is no RV parking here. There is a waiting list for both that Keystone/HOA Board Members will not disclose to the residents. Several boat spaces remain unoccupied for 2+ years while you are placed on a waiting list. Then there are several boats occupying boat spaces that have been out of compliance with our bylaws and the state of GA, showing signs of abandonment and neglect never touching water for 2+ years but never receiving violations/fine/tow? Receiving parking permits that were issued this year with expired registration. They use these spaces as storage since it's more cost effective for them than a storage facility while you wait patiently for a space. The Board are quick to fine/tow vehicles/vessels within 24 hours but turn a blind eye to their inner circle of family/friends. Veterans are informed to remove their vessel from the dock while family/friends of board members remain untouched for weeks at a time at the dock. Keystone/HOA replied that no fines would be issued to certain residents if they comply only to find out they were fined in increments that's beyond reason. If you go to the office to complain why things are not being done in a timely fashion then you're blackballed from the office. You're not allowed to ask questions. Vehicles sitting for 1+& 2+ years at a time with no visible parking permit not being moved after 14 days it's consider storing while you search for a space near your unit. Once again it's cost effective to store a vehicle here and cancel the insurance than it is to go to a storage facility paying $100+ where you are required to show updated registration and insurance for a vehicle/vessel. Requirements to rent your unit is a two year waiting period after the date of purchase, compliments of an active board member. Then you are eligible to apply to be put on the "secret" list for the HOA to review your application to lease your unit. While other individuals having no limits to owning a handful of units here and others owning several garages. In the same breath KEYSTONE/HOA notifying home owners that they can't separate their garages from there units if they decide to sell. Residents are charged $60 for each amenity card even if it fails to operate regardless of the condition. Board members are more concerned with residents leaving mud on the dock railings than investigating the individual who is tampering with fishing gear at the walkway dock. Receptacles not GFI protected in wet locations giving residents a false sense of security, what a shocker. The Board received a reinforced front door to the office because they felt unsafe while leaving their residents exposed with a failed security gate 24/7 weeks and months at a time with no security guard. While the disable have to struggle to enter the pool house door limiting their access to some of the amenities here. All that the residents want is a communication bridge between us and the Board/Keystone not the gap that we have now. For instance not responding to our portal complaints, messages and not returning phone calls while porch units are at a breaking point of failing, gutters so clogged that the rain is diverted against the windows for months at a time while they say a tech was notified. This is not resort living. This is not fair to the residents who live here full time not part time. Board members make decisions that affect us full time residents while they go home to their permanent homes outside of our community. The grass is definitely not greener on this side of our community gate. This post was removed by Keystone. They don't want the real truth out.

Janice is the worst property manager (she managed one of my properties). Very unprofessional,…read moreimpossible to get a hold of, does not show the property until tenants have moved out (usually all other companies will start to show properties 2 months before the lease is up). Will never ever do business with Garvin again no matter what the circumstances. They do not even deserve one star but Yelp will not let me post unless I rate!

A Tenant's Perspective: I Deeply Regret Not Taking Legal Action Against Garvin Property Management…read more -------- A few years ago I rented a property on Waldburg and Abercorn, which at the time being offered through Garvin Property Management. My roommates and I were in Savannah for graduate school and the location seemed perfect for both getting to class as well as work (we were all attending classes full time as well as working in the hospitality industry). From the get-go we thought it was odd that when we came over to the offices to sign our lease. Upon discovering that we were all from cooler climates, we were told that "God didn't mean for his children to live like that" (whatever that was supposed to mean) and were given a lesson on how the bugs that we'll see crawling around our apartment were NOT cockroaches but Palmetto bugs... therefore Garvin wasn't responsible for extermination. The first night after moving in, we couldn't get the oven to turn on when we tried to cook dinner. I called Garvin the next morning and was told that I should call the number on the back of the stove (the manufacturer's customer service line). This turned into about an hour of playing phone tag between the manufacturer and Garvin (there was confusion between the two and Garvin would not call them, despite my requests that they do so). The lovely customer service representative at GE actually ended up apologizing to me for the back and forth, saying that it shouldn't be my responsibility to deal with it. The house always seemed awfully warm during the summer (the windows were painted shut and we did not have a screen door). During the winter months, however, we were unable to heat the house above 58 degrees at night. Where we're from, a landlord legally has to keep their property at least 62 degrees for safety reasons. Apparently no such law exists in Savannah. Sick of having to sleep in hats and mittens to stay warm, we had to call Garvin Property Management multiple times until they sent over a "technician". His expert advice was to set the thermostat to emergency heat. This sent our utility bills through the roof, but was the only way to insure that the pipes wouldn't freeze and burst - which according to our lease we could be liable for. We suspected that the house was not insulated, but couldn't check the attic as it was padlocked. Finally, after one of the multiple visits by Garvin's handyman, the attic was left unlocked. We climbed up and discovered that while there was insulation, it was neatly stacked in the corner... never installed. Confronting Garvin with photographic evidence of the only time we ever received timely response. The property next door was owned by the same woman who held the deed to our house. Damaged by a fire, it sat abandoned the entire time we live in the neighborhood. We were constantly having problems with homeless men squatting in it, which was frightening for us as a household of young women. Repeated requests for a security light to be installed in the alley between the properties were ignored for nearly a year. We would watch men with crowbars breaking through the plywood to get in all the time. On multiple occasions we woke up to discover the contents of our garbage cans spread out all over the alley - someone had been presumably searching for things to sell. We caught people having sex out there. One Sunday morning a crew of men in hazmat suits showed up and removed a bunch of weird, industrial looking material from the interior of that property. I can only imagine that it was equipment for cooking up something illegal. All communication with the homeowner had to go through Garvin in an unsealed envelope, so clearly they were pre-screening everything. There was no way to let the homeowner know how awful and unprofessional Garvin was. Upon moving out, we were told that we'd loose nearly our entire deposit due to an old rust stain in the bathtub. Keep in mind that this entire time two of us were working as housekeepers in $380/night+ boutique Bed and Breakfasts. When dealing with SCAD students, Garvin Property Management has an attitude of "these kids must be rich, let's take them for all they've got". My roommates and I were shocked by the unprofessional behavior and dismissive attitude we were treated with by Janice Breeding and the staff at Garvin Property Management. If you have any integrity as a property owner, please take your business elsewhere. Are you currently a tenant renting from this company? Keep careful records of all interactions with Garvin, take photos, and request all communication to be in writing. If possible, try to find out who actually owns your property so you can contact them should you need to let them know about issues with Garvin. Know your rights as a tenant (hud.gov is a good start) and don't be afraid to reach out to a legal professional. It's been years since I've lived in that city, and I'm still angry about how I was treated.

One star is far more credit than this company deserves....I have dealt with SEVERAL Real Estate…read moreagents and property management groups in the past several years. This has by FAR been my worst experience. They were very unprofessional and I would not trust them to assist with selling my home, nor would I buy or rent a home that had any association with this company. Kimberly Parks was extremely misleading and very unprofessional in her dealings with my property management issues. The owner of the company, Dianne Kessler offered no explanation for the actions of her employee, nor did she offer a solution to rectify the situation. I HIGHLY Recommend chosing just about ANY other Real Estate Agent and/or Property Management group in the Savannah Area. Bad business.

I was very interested in renting a house but they will only show rentals from 10-4 Monday-Friday. I…read morework normal business hours so this will not work with my schedule and they refuse to accommodate because they "work long hours and are on call 24/7" Not sure if they could come up with a worse excuse. I would not use them to rent your house because they will not show it to anyone with a normal 9-5 unless they were to take off to see it. Ridiculous