I am writing to express my serious concerns regarding the recent feedback from eXp Realty Jason He…read morehas explicitly stated that he lacks the capacity to judge the quality of the work or determine when a job has been completed to the necessary standard. This admission is very concerning, as it suggests a fundamental inability to oversee the project effectively or ensure a professional result. And sold a home as 4 bedroom.which it is a 3 bedroom the plan and these are the picture he said he can give an opinion on.

As a real estate investor and house flipper, I've had Jason list and sell multiple properties for…read moreme in Lebanon, Hebron, and Colchester, and every experience has been outstanding. His marketing is top-notch, communication is excellent, and every property sold for over asking price. He's knowledgeable, professional, and truly works to get the best possible outcome. I highly recommend him to anyone looking to buy, sell, or invest in real estate.

Michael has the experience and knowledge needed when buying a home. He knows the whole process,…read moremore than most agents, because of his past experience as an MLO. He will support you, communicate and figure out how to get you into a home. If for some reason you're not ready he can also guide you into what steps need to be taken in order to be ready to get a home. Best Broker out there!!

We submitted an offer that was $32,000 over the asking price and fully understand that sellers have…read moreevery right to accept whichever offer they feel is best. We have no issue with not being the winning offer. What was disappointing was the way the communication was handled. Before our agent was notified of the seller's decision, we discovered online that the home went under contract. Days later, our agent finally received an email stating that "the seller has accepted a much higher offer than yours." The wording and overall tone of that communication came across as condescending and unnecessarily rude. Combined with the delay in notifying our agent, it left us feeling that professionalism and courtesy were lacking throughout the process. Buying a home is one of the biggest financial and emotional decisions most people make. Even when an offer isn't accepted, buyers deserve timely, respectful communication. Based on this experience alone, I would not choose to use this agency's services in the future, nor would I feel comfortable recommending them to others. I hope this feedback encourages more respectful and professional communication with future buyers.

If you are going to have an event for children, treat people with compassion. I didn't have anyone…read moreto help me out when Cuoco & Co. Real Estate in Longmeadow MA held an event to meet the Easter bunny and Bluey. After standing out in the rain for an hour we were rushed in with the staff muttering to themselves about how pissed off they were about the event. My daughter was hesitant to go up to the characters but we were continuously shouted at to hurry up. I myself can understand the incredible wait time was stressful for the staff, but the experience itself was awful. It will not be memorable in any way to my child because we probably spent less than a minute in the actual room with the characters. Having no one to help me, I was not even able to get a picture with my own phone because the woman refused to take one of us. I was told to scan a QR code where I will have to dig through hundreds of photos to find a rushed photo of me and my daughter. Standing behind a family, I overheard that this was not the first time the company held this type of event. Needless to say, we won't be back. The company would probably appreciate that since the wait time was ridiculous anyway ¯\_(ツ)_/¯

As a mortgage loan originator, working with real estate professionals with the same work ethic and…read morecommitment I follow is a must. Scott is a true professional. He knows his market, the industry, and he is available to his clients throughout the home buying process. I will continue to work with Scott assisting buyers and I would recommend him to anyone who wants to work with someone they can trust and can count on.

As first time home shoppers, we were clearly out of our element. Rick showed a ton of patience and…read moreunderstanding in guiding us through the entire home shopping/purchasing process. Throughout our experience with Rick we were impressed by his level of professionalism and knowledge of all aspects of sales and purchasing. He took personal time to walk us with kid gloves through every step and guided us through uncommon aspects of home selection. We found Rick to have our best interests at heart at all times - we felt like family. Rick truly has the customer's best interest at heart, never was our experience sale driven. We were so lucky to have found such an amazing realtor who we will refer to all as no one is better. Thank you Rick for everything. Arthur and Christine Robinson

Dishonest con man DO not trust him. We had an agreement to list my home for 2% listing commission…read moreafter a buyer was found found he sneaked in under other terms that I needed to pay 3% ripping me off for $7200.00

I am a listing agent on a property that a buyer's agent used Empire Home Loans in Rocky Hill…read more Empire issued an approval/prequal letter on 4/6/20. As of 7/24/20 the loan is still NOT closed and it has been one excuse after another. So far Empire has asked for 4 extensions of the closing date. Buyr's agent says they are now asking for new paperwork, another underwriting review and appraiser need to go back out to property AGAIN! HONESTLY I WOULD NOT USE THIS COMPANY NOT A GREAT TRACK RECORD AND MORTGAGE LOAN OFFICER DOES NOT SEEM TO BE ON TOP OF IT.

S-L-O-W. Give the Pre-Approval Letter but then.......what takes so L-O-N-G to get the MORTGAGE in…read moreplace? Should have been a done deal a couple weeks ago but still waiting. Praying that the "Pre-Approval Letter" wasn't a farce. Hate to lose out on this Sale.

Carmen Palacios is an outstanding real estate professional, and I highly recommend her to anyone…read moreneeding assistance purchasing a new home. She offers a far higher level of customers service beyond her competition. I endorse her with full confidence because of the many subpar interactions I had dealing with other realtors before her. Other realtors I spoke with were not invested, uninterested, never called me back or followed up with me. They just took my name, number, and email address asked me a few questions as to what I was looking for, put the information in their portal database and basically told me to call them back if I saw anything interesting. I was just another "buyer" to them, giving me the impression they didn't care If I did business with them or not..And ALL of them told me I had to wait at least a week to meet in person to look at houses!! But not Carmen, I continued to do my research and found her profile on Trulia. Beside the fact that she has a wonderful professional realtor photo, I checked out her stats. Carmen has the highest percentage of multifamily homes sold among her competition!! That, is very impressive, and now Im a happy owner of my multi family home!! When I called her, she was excited, she asked me plenty of questions, we went over properties together over the phone, and we even went out to look at properties that very same day!! Carmen invested in me and offered superior customer service throughout the entire home buying process! In addition she has a extensive network of professionals who contribute to that very high standard! She understands thats real estate is a people business and it will serve her very well, because she will get repeat business from me, and I will refer family and friends. As a matter of fact, I already have. Keep up the good work Carmen :D

Brenda has been a wonderful Realtor to work with, and with her help - I was able to successfully…read morepurchase my first home in Agawam, MA. Being a first time home buyer, I wanted to purchase a multi-family so not only would I have the pleasure of not renting anymore - this home would be a wonderful investment opportunity. Brenda is dedicated, patient, and she truly took the search for my first home by the reins. She spent numerous hours on the weekend with my family, and I walking through different multi-families in 3 different towns in Hamden County. Once I found the home that I wanted to make an offer on, she was able to negotiate a great deal with the sellers agent - and she was able to make my dream of being a home owner come true. Throughout the entire first time home buying process, Brenda has been very dedicated and has made herself available whenever I had a question, regardless of the time of day. Buying a home is a really big deal regardless if it is your first home purchase, or your tenth home purchase - and during this process, you truly need someone you can trust. From the very beginning, Brenda is someone that I've been able to trust. She's very honest, she's passionate about her job, and she truly wants what is right for her clients. I trust Brenda, and I recommend her to anyone who is looking to either purchase, or sell a home in the state of Massachusetts, and Connecticut. I could not be happier with her services, and I am so thankful that we decided to use her as our agent in purchasing our first home. Thank you, Chris Desautels Agawam, MA