Brilliant friendly service, quality work, speedy repairs. After having disastrous repairs at other…read morelocal shops, I decided to give Source a go. I didn't use them sooner, as it is such a smart looking shop that I thought they would be much more expensive that the cheap looking places, but it isn't and the service and quality of parts and labour is different class. I'd had my iPhone 5s screen replaced at a cheap shop and it broke within days. I kept taking it back, but it never lasted more than three days. He even replaced it again, but that one just broke. They charged £35, but I found out they are using the cheapest possible screens that are £10 from China, and are rubbish. Source charged £45, but it is a great quality screen, it took them 30 minutes and I've not had any trouble in the month since fitting. I know that's just a month, but you can just tell that it is repaired properly with a quality screen and it will last.
I then spilt something on my Samsung RV711 laptop keyboard and completely shorted it out. Nothing was working. They usually charge far less for a keyboard replacement, but on the Samsung the keyboard, palm rest and entire top of the base needs replacing. The cheapest I found a second hand one on eBay was £45 , new ones far more. I called around, and some shops wouldn't do it, and one central one quoted £99, just for the labour, and another quoted 3 weeks turnaround. Source ordered the part for next day delivery and then only took one hour to complete the repair. Total cost for the brand new part and labour £79. They said most keyboard repairs are £35, but this is the entire top due to the Samsung design, which is the palm rest, keyboard, tracking pad and right and left mouse buttons. They even fixed my left mouse button for no extra cost.
My computer is now working perfectly. I'm absolutely delighted with Source Electronics and won't go anywhere else again. I highly recommend them. They are polite, friendly, very professional and the quality of the entire experience is 5 STARS!
TIPS:
1. They open at 9.30am and told me this is the best time to drop off a repair as they have an additional staff ember in the morning and can do the job straight away.
2. Call first to ask if they have the part in stock, if not they will order it and call you when it gets in. My part for the Samsung took 24 hours to arrive. They had the iPhone 5s screen in stock.
3. Calling in advance you can also book in your repair, so you know they can do it while you wait on an iPhone. Plenty of great coffee shops near by.
3. They can also fit phone screen protectors. Even the most careful of us can scratch the screen of our phones, and if you have a screen protector it is that getting scratched instead. When you come to sell the phone take it off and the screen will be as new. The protector will pay for itself many times over through the resale value of a perfect screen. Scratched screens really effect sell on value.
