Very patient and understanding with my difficult dog. They gave me several different options on who…read moreto help calm my dog when she goes in for visits. They seem to go above and beyond expectations.

Best veterinary clinic I've ever taken an animal to. Very caring and loving with our animals. Very…read morenice staff and clean environment. Highly recommend.

My spouse and I have been to Family Animal Care in Ottumwa three times so far (9/21/2023,…read more10/18/2023, and 11/8/2023). Our first visit was a last-minute emergency appointment for our cat Sophie who was having stomach problems. Kaitlyn, a Veterinary Assistant, was very kind and helpful. Dr. Drew White, a Veterinarian, was extremely professional, thorough, kind, and compassionate. He expertly diagnosed Sophie's problem and gave us some medicine that helped her feel better. Our second and third visits were vaccine appointments for all three of our cats. One of our cats hates riding in the car, and she made a mess in her carrier on the way to the vet. We didn't ask or expect anyone to do this, but Chloe, a Veterinary Assistant, offered to clean the carrier for us. My spouse and I were amazed by her proactive helpfulness and kindness. We appreciate you, Chloe! Dr. Drew White and Chloe were exceptionally friendly, helpful, and attentive during both of our vaccine appointments. Dr. Drew White answered all of my questions clearly and thoroughly, which I appreciated very much. He has a great "bedside manner". The high quality care our cats have received (as well as the high quality service we have received) influenced my spouse and I to switch from our old vet to Family Animal Care. Even though it's a longer drive, it's totally worth it for us. In my experience, Family Animal Care's prices are fair and reasonable. We're so grateful for their awesome staff and facility. Thank you, Family Animal Care!

My local vet recommended here and I am extremely impressed. Great building, smiling happy employees…read morewho are quick to assist. I am confident in switching here permanently even if I have to drive as far as I do. I am 100% sure they will take every action to keep my animals healthy.

Best veterinary experience ever in my 50 years of owning pets…read more The doctors are amazing and compassionate. The front staff are friendly and accommodating. I HIGHLY recommend Goosetown to everyone. Three of my friends have started going there and all share my positive feedback.

Recently, I had a very bad experience with my previous veterinary clinic. Someone recommended…read moreGoosetown Animal Hospital. I took my cat Misha to be examined and to clip her nails. This task had been quite difficult and she had to be sedated. The prior vet refused to do it. To my astonishment, Misha didn't complain or misbehave. Dr. Beth Hinson performed the task beautifully. I call her a cat whisperer. The rapport she had with Misha was extraordinary. We have gone back twice. The front desk people are very professional and helpful. The veterinary technicians are superb and caring. Dr. Hinson will be taking care of Misha always. I am very grateful.

I cannot say enough good about doctor Ruth shintock and her assistant, Beth.This Clinic is now…read morecalled healthy paws. I came in from Des Moines County with a stray. I already had five pets. Between all God's creatures and Dr ruth, they helped me with this cat so much. While we did get the shots and spay for kitty, Reid, Dr. Ruth was willing to hang on to her, put her on display so that she would get a good home. They went up and Beyond what any vet ever has for me in my 64 years here on earth. I appreciate them so much and you are very blessed in Mount Pleasant to have a vet and a have a shelter like "All God's creatures."

The most amazing part of his Services is that he's available on weekends he has a good touch with…read moreanimals and he's very very knowledgeable and very helpful very quickly. He's much more reasonable financially than other places and it's good to just get a handle on what's going on with your pets and not being worried so much about whether you can afford it or not.

I had a kitten with an infection from a fly bite. He showed me what to do and was very kind and…read morevery reasonable. I have recommended him to friends and to family.

Dr. Schnoebelen has taken care of my dogs for years as their vet, and I board with him. I don't…read moreworry about them, because I know if they need anything medically while I am gone, he will take care of it immediately. He and his staff are truly caring people.

We have taken our dogs here over the past 25 years. Dr. Greg is excellent with our dogs!! He is…read morestraightforward with us and provides us with our options. He is great with following up with us via phone to see if our dog is getting better after appointments. The staff provides fantastic customer service!! They send us reminder postcards to set up appointments for their annual physicals/vaccine needs. We wouldn't go anywhere else. We have only had positive experiences with St Francis Veterinary Clinic.

Very pleased with the great care given to my little torby kitty, Molly, on her first & second…read morevisits to Eastview. From the front office staff to the assistants to the vets, it is obvious that they care immensely for each fur baby, and its mom/dad, that comes through their doors. Thank you for the top-notch level of care!

If I could give a 0 right now I would. I had to put my…read moreyellow Lab Ronni down today and it is a heartbreaker, here's where this horrible experience with Eastview comes in. She went in for a routine procedure on her ear and one week later she is gone. Her lab work prior to surgery was great and after the surgery it went south, what's that tell you. I went to Eastview for 32 years and used to swear by them. Beth Doggett was the best vet I ever dealt with anywhere with great compassion and love of animals. Since her retirement this place is circling the drain from the front desk to the back. My dog went in as healthy as a horse and came out weak and dying. Took her back in within the week and they admitted her. I went in on wed to see her and took one look at her and knew she was done. I took her to Cedar Rapids and the next day I had to say goodbye., breaks my heart~ negligence and not paying attention . I have no idea why Dr Jan did not say we have a big problem. They were going to just let her die in that cage. This is a very poorly run facility as far as I can see and getting worse by the day. Jan needs to open her eyes to what's going on. I will never forget or forgive her for losing my beloved Ronni. She said she wants to "learn from this"? Didn't know I was paying fees for a vet school And at my dogs life's expense? I pulled my files today and told her to never send me any correspondence. I actually had a call from Jan tonight . Funny how I didn't hear from her until Ronni was gone. Wanted to know if she could send a condolence card. What for~ damage was done. I would not take my hamster to this place. If your pet needs any procedure or surgery of any kind PLEASE think twice. If I would have switched vets when Beth retired Ronni would still be alive - I will never forgive myself. They will NEVER EVER get a damn dime from me again and I used to be a big customer spending a lot of money a year. Oh by the way my other lab had the same procedure done a year ago and she almost died after going into a seizure. I'm so done with this joke of a facility, find a different vet people!

Honestly- writing this review because it's been 2+ years since COVID & as a nurse that cares for…read moreCOVID patients, I find it completely ridiculous I **still** can't accompany my pet in for her yearly annual/vaccines. Not only is it traumatic for the animal, but I'm being asked to pay for services I have no idea if they're being done or not. Sitting in a parking lot while it's 90 degrees out yet there's only 2-3 other individuals in the entire building. Customers have no way to express concerns nor communicate with the veterinarian in practice here. There are so many ways this business could attempt to open to humans if they actually cared to and it definitely comes across as lazy. If I wasn't taking my pet here since her birth I would be making a change.

Really crappy experience. Mainly with Tina. I will no longer come here as they try and milk you out…read moreof money to get medicine for your poor dog. Wouldn't give me a heart-worm refill when I was out of state even though I had just been in for an appointment less than 30 days ago. Unethical practices.

The staff is very caring and knowledgeable. Just ask my 21 year old cat.-Fairfield, IA.read more

Such a supportive and caring staff and doctors. They've helped us so much with our many pet issues…read more I can't imagine going anywhere else. These guys go above and beyond for your pet.

This place lives your pets as if they was there own. My pets are well treated here. The…read morereceptionist Mary is great

My girlfriends cat suddenly became very ill. After calling around, due to my vet being closed…read morebecause of the Covid bs, I was given the Richland vets number. I called the office, was rudely told if I didn't have full payment, they wouldn't see us with our cat. He was dying, it was between paydays, and we would of had partial payment only. We took him anyway. We only had 100$ of the about 140$ it would of been for blood work, x-rays, and the office visit. They rudely said, please wait, while my gf stood beside me with our half lifeless cat.. It was their tone, their demeanor, the receptionist acted as though we was an inconvenience to them sitting there chatting..They did go get the veternarian, who was alot more pleasant at least. She took our cat, put him on the floor, tried to make him walk, prescribed him Prednisone, no antibiotics, just a steroid, and did nothing else. Sent us away..no phone calls for a check up to see how our cat was doing, just said he should show improvement within a day or 2. Our cat died a week later..they didn't even take his temperature, they didn't do shit, and our cat is dead now. He was only a yr and a half old and had a long life left. I'm not blaming this vet, but they didn't even try to see what was wrong. They didn't even call to see if he was getting better..