So to keep it simple...had a pet that was not well. The vet needed to tun "a few tests" and said…read morecost would be $150-200. I agreed to that and left my pet for a couple of hours. They called and went to get pet. Spoke with me vaguely about what was going on, gave me meds for pet, although they were not sure, they said it would be fine. The BILL WAS OVER $800! I gave them the $300 I had and said they would have to wait for the rest. $200 to $820?! Got home and went over the bill with my hubby. Next day went back to discuss some big ? on bill as it was like someone had just added extras in that did not pertain especially since I had turned down the really expensive test but was still billed for it?! When I got there they said it would be a minute so I sat down. A woman came in to get her pet who had just been given a rabies shot. They quoted her $85-95 and the bill was almost double that. She explained she did not have money to pay anymore than $100 that day. They would not let her leave with her pet. She was calling friends, family, etc who were working. They had no empathy whatsoever. I told her they did the same to me the day before and gave her the rest of the money so she could go home with her pet. She owed them less than I but was a POC. I then spoke with the office manager instead of the girl at the reception area. Turned out that they had given me a quote that included all options and not my bill. My bill was STILL DOUBLED but had already decided to go elsewhere as 2 strangers in office with doubled bill amounts?! So I paid off my bill and left. Had I not questioned my bill iI would have paid $400 extra for services NOT rendered. And now my pet LOATHES the vets office. It seems like he was traumatized somehow. Anyway, just be careful you are not overcharged, plan on paying double their quote, and stay with your pet. Think they know they are only vet in town so are bill bullys?! Do not recommend!

Very friendly staff doctor frank explained things so I could understand they really care about the…read moreanimals

After years of excellent service, our last experience was very unpleasant. The reception staff was…read moreunfriendly and seemed to be in a bad mood. No greeting to myself or my cat. The person who took my pet to a room was equally unfriendly. The vet tech was similarly affected by the general mood of the place. I felt we were an inconvenience. Not a smile, no greeting, nothing. The vet tech was impatient and rude. I have hearing problems and it did not help that she was with her back to us. We felt it was odd that everyone was in a bad mood. The same applies to the veterinarian. No greeting, no smile. She had an angry expression from beginning to end. All of this was a surprise and a disappointment to us. In prior visits, everyone seemed happy to see us and would say hello to my cat. In particular, Dr. Hayes was always smiling, very sensitive and professional. In contrast, Dr. Lyons-Nace was the exact opposite. She insisted my pet had not had a shot for vomiting in four years, while I was sure she had received the shot a few months prior. Eventually, she corrected herself. Both she and the vet tech asked me if I had given the cat Gabapentin. I told them the prescription I received was suggested by the vet tech who comes to my residence to trim the claws. The cat was behaving fine, and Dr. Lyons-Nace said she could not give her the shot. She did not sooth the cat at all. Eventually, she decided to give her the shot. The cat was calm and did not show any aggression. Dr. Lyons-Nace gave us suggestions about cat food storage, which was appreciated. She was condescending and rude. On the way out, we paid for the visit. The front desk staff was still angry at something unbeknownst to me. Someone informed me that the clinic is no longer locally owner, and it was run by a corporation. This may explain why prices have gone up. We have found another veterinarian.

Only have been once but our first appointment was amazing. I have never had a vet sit down, so a…read morefull body check, and really be there to talk. The staff were all very kind and knowledgeable. Would definitely recommend taking your cat here!

While it's true that you won't get a tour of the complete facilities - they will only let you look…read morethrough the windows of the different dog care rooms - and there are no web cameras to let you catch up with your furbaby from work, this is easily overshadowed by getting a tired, happy dog at the end of the day. Worth it! Totally!!

My girl loves going to 'school' at the IC location. The staff is amazing…read more She gets so much playtime she's pooped when she gets home

Great local pet store. Friendly and helpful staff. They had everything I was looking for for my dog…read moreat prices similar to that of large, chain stores.

I love Leash on Life. My first visit ever happened today, as I was in the area and needed to refill…read moreour dog treats. As I walked up to the front door I noticed that weekly/monthly specials were posted. After walking in I was immediately greeted by a very friendly and knowledgeable employee who helped me find exactly what I was looking for -- I said rawhides when what I really meant was Bully Sticks. :) I spent around $45 on a nice assortment of dog treats (they have a very large variety including a multitude of small training type treats), a bully stick ring, and Tibetan dog chew. Who knew?! I believe the front half of the store is dedicated to dog items, middle of the store for cats, and then at the very back of the store in kind of a separate room is the food. Had I not just bought my dog's food, I would have looked to see if they carry his brand. I did notice they they carry a large selection of FROMM foods, which I've always been a fan of. They had a cute table of gourmet dog treats that you could use to create your own mixed assortment. Might try this next time. If you need a funny greeting card, look no further. They carry the Avanti brand, which is my all-time favorite. They offer some harder to find subject matters like pet-loss, pet-sitting, etc. Prices are more than fair. Everything I bought could be found online, but at more expensive prices. Excellent customer service. Conveniently located in a strip mall with UPS and my favorite Chinese restaurant in IC. Plenty of parking.

I adopted my cat Hayden there in October 2019. He's amazing. I would suggest anybody go there…read morebecause they make sure the animals are chipped and that they have their shots so it's reasonable price to adopt still have Hayden today and I love him so much.

Animals seem well cared for, but I wish they'd let you interact with animals if you're not 100%…read moresure about adopting. That's how I adopted my current cat, and I think it'd encourage more adoptions.

We recently had in home care for our cat while we were on vacation, and The Pet Sitters went above…read moreand beyond our expectations. I will definitely use them again and give them my highest recommendation.

I am amazed at how easily and quickly Christine held my old cat and clipped his nails-- this was…read morehis first time!! Now our relationship is better-- he gets to stretch out and act more natural without snagging on everything and I don't have to dodge his nails

Christine is so kind, professional, and quick! I have taken my cat Bennie to be groomed by her…read moremultiple times and I am always highly satisfied :) Bennie develops matting underneath his arms and legs, and litter stuck in his long hair. By having him groomed he stays so much cleaner and he is happier! Christine always handles my cat with care and is patient! I recommend Suds N Hugs for cat grooming

Tells it how it is! Wont put vanity over humanity! Very patient with the pups! Great groomer for…read moresure! If you are in the area or in need of a groomer check her out!