We stayed in Keswick for my Husbands 40th birthday and decided to have a meal at Silk Road on the 12th February as 2 couples. On entering the restaraunt was not too busy. We were greeted by a freindly waitress who took our order. We waited for 20 minutes for our starter but there was confusion over the drinks order so the barman asked for our drinks order again....he wasn't dressed smartly. Jeans and t-shirt that weren't of the nicest description. Our drinks order was taken again and received at the table. Our starters finished, plates were cleared. What then ensued was a 40 minute wait for our main with no one advising us of any delay (the restaraunt was not that busy but it appeared there was very little staff to accomodate what customers they had). Having questioned our length of time waiting our meal arrived within 10 minutes. It came out in dribs and drabs though so, my freinds orange chicken went cold before her rice came out. My meal (beansprouts and noodles) was just tepid. Our partners meals were ok they said. Although tasty it wasn't good having to wait so long and then receive cold to tepid food with bad service. We finished our meal and asked for the bill. It was wrong. So we calculated what we had and questioned the bill. It was discovered they'd tried to charge us for 2 rounds of drinks (that was due to the confusion over the drinks order - 3 cokes and 1 lager?). They recalculated the bill and offered a 10% discount for the poor service (in their words) received. We did not of course, leave a tip. Would we return - no. read more