I've been shopping for quotes online always bait and switch and much higher cost. well today I…read moredid Geico online quote and you know what I got exactly what I was quoted . First time ever I was very happy the agents assisted everything was processed quickly. I canceled my AAA policy because they raised my monthly premium without notice. ( no accidents) They just told me they were charging me more because the law changed and I was getting better coverage, which was not true . later on I canceled my roadside assistance because I got roadside assistance through my partners plan. He bought it for me from same company AAA . Then I get a phone call saying that in three months they would cancel my policy if I didn't get roadside assistance, I was furious and I said enough. Thank you Geico. I'm very pleased I was very happy. I even got the extra coverage because it was affordable. Very happy that this company treats its consumers like people, does not take advantage of them .

I was helped by a representative named Spencer. He was very friendly and was able to help me…read morethroughout the whole process. It made a seamless experience. He didn't waste any time at all and was able to help pretty fast and gave me the best deal. Thank you Spencer.

Jasmine is a life saver! My insurance got canceled due to non payment through my escrow account…read more They reached out to me and let me know what was going on, Jasmine had a new policy activated within hours helping me avoid lapse in coverage.

Angela at Marcy Parnley insurance is the best! She reached out to me with the idea of bundling…read moreboat insurance with my home insurance with an overall savings. They've always taken good care of me.

Agent Elda was exceptionally helpful and went above and beyond to contact me and provide me with an…read moreeven more favorable insurance quote. Highly recommend

Angelica Delreal is a great insurance agent with a great attitude and professionalism…read more Greatly pleased with the experience.

I was very sad to find out that Trenea Smart was no longer in business with geico but I'm glad to…read moresee they got back in business so quick! I got a quote from them and truthfully I'm was shocked by the difference! And also there new office is beautiful! I'm trying to find out who redid

My car had been stolen. After it was recovered, damage had to be repaired…read more My insurance, Geico, sent it to San Joaquin Collision. They did a great job. They were very nice and thoughtful. After I received my repaired car, the drivers side door began malfunctioning. I took my car back, they found the problem, and fixed it in two hours. I highly recommend this place for your vehicle repair needs.

San Joaquin Collision repair is a very skilled company and will quickly provide service for your…read moreneeds. They also will gladly service your vehicle for any followup needs related to your repairs. I would highly recommend this business to anyone and I will continue to use them for my personal vehicle. Excellent!!!

I've got a long-standing relationship with State farm and will highly recommend it. If you remain…read morein contact as the situations change, they are very knowledgeable and helpful to guide you in the best way they can. I know there's less expensive insurances to explore, but when you have a relationship with your company of service, it makes a world of difference. I give an A+ to my insurance agent and support group in Aptos, California, Jill Judd is my agent...

I was a 32 year State Farm customer and had a claim with State Farm for a roof on my house. I had…read moreseveral types of significant damage to my roof, and it took having my roofing company taking pictures all over the roof to get State Farm to honor the claim. My roof was wood, and the repair was going to be over $60,000. I agreed to a lesser composition roof (About $46,000) as I liked the look better and there would be fewer insects. As it turned out the $44,000ish roof was not available, but they found a different composition roof for $32,000ish. I wasn't excited about it, but the adjuster committed to paying me the difference between the $44,000 and $32,000 roofs. ($12,000). Committed in verbally and in writing. When the job was completed they refused to pay. I was shocked that a large company would do this to a 32 year policy holder. "Like a good neighbor"......I don't think so.

I was in a collision a few weeks ago. But the damaged that was caused needed a bumper replacement,…read morepaint, and minor odds and ends that follow. My vehicle was in the shop 1 week. Tip: a tiny part wasn't in but Josh Schekel who was the estimator handling my file, finalized the paperwork early which caused their system to make an automatic call notifying me to pick up my vehicle :/ and I had already returned my rental. They offered to get me a rental off their lot to fix the issue or wait. It took them 45 minutes to put all the the pieces back together. I could see they were rushing & I have the patience of a saint. Also missing small piece was ordered and in the shop days later, I wasn't called back on that Thursday when they received the part nor Friday, so I called and left a message Josh was in the office on the weekend apologized and said he would check if they had the parts and call me first thing Monday morning. He did as promised and I went in right away and the part was installed in 7 minutes :) the staff was very nice and professional. Off topic they offered us coffee from their Keurig, water bottles and cupcakes. Nice to be offered. Seating area has a tv, to watch if you wait.

Not happy with the service I received. Car was rear ended and began leaking oil simultaneously at…read morethe time of collision. When the estimate was given, I told them to investigate the oil leak. Had to bring the car a 2nd time for more in-depth estimate. Once the body work was completed, still nothing on the leaks! It is now been told to me that it can't be proven that the accident was the cause of the leaks and I am responsible for fixing this. I am not happy about this, if they had figured this out before work was done, I would have had the insurance cut me a check for the damage on the car and gotten a new vehicle!!!!

Just had my vehicle fixed through BMW of Bakersfield and as far as I can, it looks perfect. Had it…read more4 days now and I do not see anywhere the damage was. The service was great and they fixed it in the projected time frame. Eissa was the one who gave me the estimate and is who I dealt with. I read in another comment that he was not the greatest but I found this to not be true. The insurance company responsible for the car that hit me kept trying to cut repair costs and repairs, Eissa fought for me. Ultimately I think he did a great job fighting to make sure this customer got the repairs I deserved. This service topped with a super nice office manager and a lifetime warrantee on the repairs done, makes this a great place to take your vehicle. Think about it folks....If you are a collision center with BMW's going in an out, how are you going to provide subpar service? You wouldn't be able to for long. People spend tons of money for their luxury cars and expect the very best in repairs and in service. I believe, at least so far, that the team at BMW Collision meets those expectations and are the best. PR and customer service are things I am hyper sensitive with and they were nothing short of excellent and professional throughout the entire process. Hopefully I NEVER need them again, but should I have an accident and a repairable vehicle, it's going to BMW Collision and I will calling Eissa first thing. Thank you guys for everything, much appreciated. Oh and one quick thing. I just looked at the one complaint about this place and the person's reviews seem to suggest total dislike for all kinds of places. When you see that ask yourself, are they just that unlucky? Or is it something else? What is the one common denominator? :D Cheers.

This place was very very dirty…read more I was super disappointed. When I walked into their office, I noticed everyone not wearing their masks. Customers and workers alike. They did not enforce mask usage and there was no hand sanitizer as well. You were also allowed to use the coffee machine. They had. They still had the packets and all the utensils out for anyone to touch or cough on. The main reason we had to drive up there was because even though they said our car was fixed, when we actually drove back from Bakersfield to Arcadia, we noticed something weird about the car. Not only was it filthy with dirty shoe marks, there were still scratch marks and the alignment for the steering wheel was off. It wasn't so big at first, but the more you drive, the worse it got. We weren't sure, so we called to ask about it. They said it wasn't an issue and that it was fixed. After driving some more, we realized that this was too dangerous and had to drive all the way to Bakersfield again. It's about a 3-4 hour drive. They gave us a different car to use, but I have no words.

I took my truck to get fixed the bumper fixed, they fixed but the plastic covers are one time use,…read moreI told them that they keep moving, they told me to take the truck so they can take pictures. I did months later I went back and said that the girl that helped got moved, another person took the pictures, called about a month later and they kept giving me the run around and that they'll call me back. Never happened!!!!!! Don't go they're rats

Shoutout to the entire team of all areas in Neira's Collision Center for such a great job! Thank…read moreyou so much for taking care of my vehicle and I. I was hit by a car and my insurance appointed this place to me. I was wiry due to the reviews, but then again the other suggested collision body shops didn't have much reviews to go by so I put huge faith towards this decision. Which I'm proud I did. So far nothing is wrong with my vehicle if so I would update review. The lady in the front desk had great customer service and is VERY polite. I'm sorry I forgot her name, but she knows who she is. I was updated through text of what was going on with my car and so that was great. My insurance was awesome also! Everything was taking care of such as the repair besides my deductible and my rental was there. ALL IN ONE PLACE. I didn't have to drive around to get my rental. Everything was convenient and it made life easier. I dropped my car on a Monday and go it back the following Thursday. So it took a little over a week, but it's fine as long the work was an honest one. Thank you again to Neira's and my Geico insurance! Keep up the awesome work! (: OH! They also polished my car hehehe super shiny!

I had a really great experience with this Caliber Collision location, from start to finish. Daniel…read morekept me updated every step of the way and made sure communication was clear and consistent, which I really appreciated. He was very thorough and took the time to explain everything so I felt confident and informed throughout the process. The manager, Martin, was also fantastic--very friendly and approachable. You can tell he genuinely takes pride in his work and in running a shop that cares about its customers. Overall, the team made what could have been a stressful situation feel easy and smooth. Most importantly, my car looks amazing! I would definitely recommend them to anyone needing auto body work!

Martin was amazing to work with! We brought our car to…read moreCaliber after it was rear ended with a lot of damage and they were still able to repair it quickly. During the post repair inspection, we noticed something that we asked about and Martin responded as though our 100% satisfaction was his only mission!!! Martin was quick to make everything so good that I had to run to Yelp to tell everyone how good his customer service is. We now have our car back and are proud to drive it anywhere!