Seriously, all I can say is that this place truly delivers high-end customer service! Roman helped…read moreme and my mom get the best rate possible. He's always available, and on the rare occasions where he can't get back to me right away, he gets back to me A LOT faster than any other insurance company I've dealt with. Other companies I've used always either take days to respond or NEVER answers my calls. This local office is definitely the way to go. Thanks, Roman!

I called minutes before they closed and Rebecca was able to help me get the best quote. She made…read morethe process so easy and explained everything perfectly. She gave exceptional customer service! Definitely recommend!

I typically don't leave personalized reviews, but I have to say that Mike and Alex (office manager)…read morewere amazing! My husband was in need of insurance a few months back so, against my better judgement, he called a Freeway Insurance phone number and someone assisted him in finding a policy that fit our needs so we pay the money down to get it started up and the guy on the phone sends us on our way... fast forward a month and we're ready to make the first month's payment so we stop by the Stockdale office where Mike helps. First off, right off the bat he was very personable and had great customer service skills. After some phone calls, a lot of confusion, and almost 2 hours he let's us know that the original agent who helped us left our policy in the "quote" category (meaning for the full month we were NOT COVERED AT ALL by any insurance, leaving us and the company vulnerable had something happened in that time even though we did everything we were supposed to and paid everything we were supposed to). Mike makes a call to the office manager who has already left for the day and within 20 minutes she is in the office ready to take care of a problem that honestly isn't even their problem being that they did not get any commission as they were not the agent that wrote the business in the first place. After a some more phone calls and another hour and a half they get it all figured out to correct someone else's mistake. The entire time my husband and I never felt that we had to be frustrated with the situation or deal with any of the emotions that, naturally, you would have in this situation because we felt that these two employees fought this battle for us. I was in awe of their dedication to great customer service. What stuck out most to me is that the manager said she didn't care about not making money and spending hours getting our problem corrected because she would rather lose out on money than for us to have a bad exoerience with Freeway Insurance. THAT is someone that really cared about the company rather than just herself and I will send everyone I know to them because I respect their work ethic and commitment to their customers and the company they work for.

Agent Elda was exceptionally helpful and went above and beyond to contact me and provide me with an…read moreeven more favorable insurance quote. Highly recommend

I have the best AAA. Always friendly and willing to help with smile and genuine attitude! Thank you…read moreto all staff to include Debbie for her professionalism. Thank you

I am extremely disappointed with the way my roadside assistance request was handled today…read more My truck would not start, so I contacted AAA for roadside assistance. AAA assigned Tow Express LLC in Shafter. I was initially given an estimated wait time of approximately 30 minutes, but after waiting, the time was changed by another 90 minutes. Because of this unreasonable delay, I had to cancel the request and create a new service ticket. During this entire situation, I tried calling Tow Express LLC multiple times, but they would not answer the phone. I then contacted AAA again for assistance and spoke with Diane. My experience with Diane was extremely frustrating and unacceptable. She told me that Tow Express had been trying to contact me. I explained to her that I had received no call from them and asked why she would simply believe their statement. She responded that she "knew" they had called me. After checking my account/status, she eventually acknowledged that I had in fact been waiting for approximately an hour and a half. However, she still dismissed my concern and told me that the wait would not count because the original request had been canceled. My complaint is not simply about the wait time. My concern is the poor service, the lack of communication, the conflicting information, and especially the way Diane handled my complaint. Instead of listening to me and trying to understand what happened, she immediately took the towing company's side and essentially accused me of being wrong before checking the facts. A customer who is stranded with a truck that will not start should not have to deal with this level of frustration. At the very least, I expected AAA to check the records, communicate honestly with me, and make sure I was okay and that I had a way to get the situation resolved.took them two hours and 30 mints to do it

These people are crazy they want two months of insurance down just to start your policyread more

My experience is great because of Veronica Cardenas she was very very help full to me because of…read moreher we are able to get the insurance I should recommend all you guys to go to her if you have any issues about your auto insurance or your house insurance and was located at Visalia near win Co food parking lot

I've been shopping for quotes online always bait and switch and much higher cost. well today I…read moredid Geico online quote and you know what I got exactly what I was quoted . First time ever I was very happy the agents assisted everything was processed quickly. I canceled my AAA policy because they raised my monthly premium without notice. ( no accidents) They just told me they were charging me more because the law changed and I was getting better coverage, which was not true . later on I canceled my roadside assistance because I got roadside assistance through my partners plan. He bought it for me from same company AAA . Then I get a phone call saying that in three months they would cancel my policy if I didn't get roadside assistance, I was furious and I said enough. Thank you Geico. I'm very pleased I was very happy. I even got the extra coverage because it was affordable. Very happy that this company treats its consumers like people, does not take advantage of them .

I was helped by a representative named Spencer. He was very friendly and was able to help me…read morethroughout the whole process. It made a seamless experience. He didn't waste any time at all and was able to help pretty fast and gave me the best deal. Thank you Spencer.

great fast and affordability highly recommend great customer service and efficient would highly…read morerecommend

Excellent service from My guy Steven he really helped me out with getting a good deal on a policy…read morefor my car.

Angela Poncetta provided excellent service when I signed up for life insurance. She made the…read moreprocess quick and easy and even stayed on the phone to help me complete the application online. Highly recommend Angela and Marcy Parmley's office for all your insurance needs!

Tina Forte was an amazing player in this team. She gave us information on other additional add-ons,…read morewhich helped in the long run and we were sold. These will save us money and will provide more coverage. She was very professional and so informative, very passionate, and has great insight and knowledge of insurance coverage; WOW! You guys rock!!!!!!

I was very sad to find out that Trenea Smart was no longer in business with geico but I'm glad to…read moresee they got back in business so quick! I got a quote from them and truthfully I'm was shocked by the difference! And also there new office is beautiful! I'm trying to find out who redid

We have now had insurance for five years or more with Sabre. They have been helpful a couple of…read moretimes when the bad things happened. April has been the one who we interact with mostly when we need service. She is a very professional and helpful agent, and I am happy to know her. We have our residence and two vehicles insured with policies from Sabre.

I have been with Saber Insurance Agency for 10+ years. They have taken care of all my insurance…read moreneeds for autos and home most efficiently and within my budget. Annually they review all my coverages so my husband and I are covered in all our insurance needs in today's world. Once when we had an accident, the owner, Sam Siador, quickly took care of our medical and vehicle needs most efficiently. We highly recommend Saber Insurance Agency to others for their insurance needs. Make your appointment today for your insurance needs and to have your mind at rest with no worries. Alvaro & Kathy Ramos Bakersfield, CA

Amelia provided me with great rates for both my car and motorcycle. I have recommended her to…read morefriends and family due to the great rates she has provided me with as well as it being hassle free and very convienent. Thank you Amelia for saving me and my family so much money!

Nothing Irks me more than when people lie. At first, Amelia was great, calling and even texting me…read moreback; trying to help me obtain a good business policy. She said she would have to check with the underwriters and would then call me back. She called me back once to let me know that she could not get ahold of the underwriters and would call me back again to confirm the price of the policy so which would include discounts. It's been a week and I have yet to hear back from Amelia. It's all good tho. I had to go with other agents, though I really wanted go with Farmers. O well, i guess it just wasn't meant to be.