This was a great experience for my sister & I. The pilot was informative & made sure we had a great time. We booked on a full moon so it was perfect. Booking at sunset made this experience 10xs better. read more

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My review is only on the customer service... or lack thereof. As some other reviewers have mentioned, I also purchased a Groupon for a flight lesson and after multiple emails over months, received only 1 response asking what date I desired, then nothing. The phone number does not connect so you can't get a hold of anyone. Currently working with Groupon to try to get a refund. Very disappointed in the lack of professionalism. read more

Purchased a Groupon for a Discovery Flight and had a great experience with Silver Aviation. While the phone number on the website and groupon did not work, I emailed them and they responded relatively quickly. After that initial email, communication was very quick through email and text. Michael was my pilot, he was very friendly and happy to answer all of my questions about potentially working on getting my pilots license. I enjoyed my time flying around PV down to Huntington Beach and back! For those who purchase the Groupon be aware there is an additional Facility Fee for $89 that is not included in the voucher and is not mentioned on Groupon before purchasing. I would have been upset but I had read through a lot of groupon offers for discovery flights and found that this is very common for this experience at most companies, and it was well worth it. read more

Disgusting to deal with such arrogant customer service. I booked a flight to Malibu as the pictures show even in the subject line of the email. During the flight the pilot refused to fly to Malibu and did only LA flight claiming that she didn't get any instructions to fly to Malibu. We enjoyed the flight and sent a gentle email saying that we did enjoy the flight but this is not what we booked! We didn't get any response in 2 weeks and after sending a third email, I got one of the most unprofessional responses from this company refusing even to apologize and saying you are on don't fly list and we won't do any business with you and you saw Malibu from LA flight! Well, you earned yourself a bad review and few complains with the airport management, PayPal and the state agencies. You better respect your customers! read more

Silver Aviation - Worst Customer Service! - Flight Instruction Near Me - Torrance, California

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Absolutely horrifying people. Extremely rude, not willing to honor their customers simple requests. I simply wrote in and called multiple times to use a Groupon that I had purchased. They did not respond to my email, they did not return any of my calls - for weeks... and the Groupon has a time limit. After multiple attempts I went through Groupon customer service and that finally instigated a response - I was excited to finally book and get my moneys worth! But to my surprise, the email from "Silver Aviation Team" (I'll get you the name of who wrote the email shortly) laced with incredible disrespect! Demeaning and condescending, saying that I was making it up? Hahah so I sent them screenshots of the emails they did not respond to, as well as the dates for them to check the multiple voicemails I left them - horrifying experience. I have had great success at Proteus Air Services in Santa Monica. Don't waste your time and energy here. read more

We tried to schedule a Groupon via email with "Penny." We would always ask for a LIST of days and times that they had open so we can schedule something. Our schedules are super busy and Penny never replied. I SENT HER 20 EMAILS UNTIL I GOT A RESPONSE. When she did she would give me 1-2 dates with 1-2 times. They were often a couple days out and we often already were unavailable!! What should've been a 10 minute phone call max to schedule turned into a email chain of over 40 messages back and forth! Most of the messages were from us asking her to call us or asking her to send a LIST of days and times! I had a weekend planned in San Diego and had to CANCEL so I can get this over with. But our flight instructor was awesome and the flight was perfect!! But because of Penny I would not recommend read more

I am surprised that this business doesn't have more reviews. Bought this deal to surprise my boyfriend for his birthday. He had an AMAZING time; thank you silver aviation. It was an awesome experience and you do walk away with bragging rights. I didn't even have to ask the pilot to take a photo, he just offered when we walked up, I liked that. We left on time and everything was easy and smooth. There is a tax and gratuity fee added upon reservation. I still think the price was worth the value of what you are receiving but it should be communicated in the upfront cost. I can see how it will turn people off to pay a certain price and then be required to pay another one following. My initial thought was that we can fly the plane for a couple of minutes, just to feel what it is like to touch the handle. After take-off, my boyfriend was able to pilot the plane the whole time in the sky! He had a blast and said that was one of the coolest things he's ever done. I personally was very nauseous in the back. Just a fair warning, if you get motion sickness, you will feel/get sick!!! But that is not the company's fault, just my own dilemma. So just be prepared, they do have baggies in the seats if you end up having an accident. (I didn't thank god) There was a minor problem where I did pay for a $60 upgrade to tour the Hollywood Sign, stadium, etc. and the pilot was not aware! So, he started bringing the plane down, so I questioned him about the additional tour, and he said he was not aware of the upgrade but said it wasn't a problem and continued the flight. He handled it well which I appreciated. I just wish there was better communication, so I didn't have to awkwardly ask the pilot why I wasn't getting what I paid for. Overall, it was still an amazing experience for my boyfriend which makes me happy. I definitely recommend it if you are looking for a date idea or adventure! If you want to view how our flight went, here is a small video: https://www.youtube.com/watch?v=2NdaKIwoVZQ read more

Can't go if you're over 6ft tall. Company is ghosting me now. Only after driving there and waiting an hour did they tell me that I was too tall for the plane (i'm 6'3) and can't go up. No where in any advertisement or correspondence did they mention this might be the case even though the pilot said its happened many times before. Now they're ghosting me and i can't even get a refund. Also they hit you with an $80 fee on top of the advertised price. Shady company that doesn't care about customers read more

We enjoyed going up with them a few years ago. This time the communication was very slow. We would ask a question and the reply could take several days. We couldn't get scheduled within the week we had available for flying. Groupon was good about giving us a refund, though. read more

Definetly recommend for flight lessons and training. Our pilot was very knowledgeable and professional. They offer a lot of custom flight options to suit your needs. They let you fly and steer the plane on the ground as well. Would definetly recommend, 10/10 and will definetly go back to visit again. read more

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Buyer beware, this company is a scam! I purchased a Groupon voucher for a flight and this company redeemed my voucher claiming I used it already even though I did not fly. The company does not answer the phone and customer service is horrible. read more

I have been trying to contact this airline to gift someone this experience. They want you to buy the tickets before they even tell you if they have anything available. Tickets are around $300 each not including fees. They replied to me when I told them I was about to buy tickets, but then never replied to me when I asked if they have the day I needed since I am travelling from New Jersey all the way to California for this experience. When i emailed them to disregard my request because of their lack of communication they finally replied saying "sorry to hear that". I would show proof of this horrendous, useless conversation but they include a confidentiality notice at the end of each email saying it is unlawful to share the messages being sent back & forth. You cant even call the airline they wont answer the phone, I even asked if we can speak on the phone to speed up the transaction they completely ignored that question. read more

Very accommodating! They will do everything they can to make your experience truly a memorable one. Had a great time with a very friendly and knowledgeable instructor (Kelley B.). Made us feel safe and relaxed the entire time. Great experience for a first timer! read more