Updating review after the management responded with an offer of a refund and a few other niceties…read more I'm not sure why the people on site that day couldn't do the right thing, but I appreciate the response from management. Mistakes happen, but the response to mistakes is what's important............ Terrible service. The car wash failed to turn on, and staff refused to give me a refund.The automatic car wash accepted my wash code but would not start. I tried waiting several minutes and backing up and re-entering a few times; the system recognized that a car was in place but wouldn't start. I received limited help from the gas station attendant who was polite but spoke very little English. He handed me a phone to speak to his boss, who said it was impossible to give me a refund and I should come back "sometime when he's there" in person to get my car washed. I left in disgust. It's a shame because this is the only car wash in the area.

I've been there multiple times, the wash is mediocre doesn't clean everything, and bring a cloth to…read morewipe it down afterward. At least I didn't break anything. Forget about the tokens they give, the machines either eat them or the machines you use them on don't work. oh, and the "attendant" is sleeping in his car and really doesn't care. The best thing is there is no wait. Maybe everyone else has given up on the place.

Booked a mobile appointment for my husband as his very first Father's Day gift…read more Thought we were good to go until I received a call and a text at 9pm the night before our morning appointment telling me that they would need to reschedule as well as charge me an additional $100+ fee for travel. I made my appointment 2 weeks prior so the fact that I wasn't made aware of this fee until the night before the service is crazy. I opted to cancel my appointment all together, I'm not a fan of how they manage their business. I'm also super disappointed that the gift my husband was so excited for won't happen until I can find someone else to detailed his truck - hopefully someone more reliable.

This has been by far the best detailing experience I've ever had. Scheduling was a breeze…read more Technician arrived on time, great communication and the detail job was just incredible. I had a bunch of surfaces that had pet hair and dirt/sand from a few beach+camping trips. The car was left spotless! It really felt like getting into a new car. I'm still in awe! Thank you

Managed to give me a flat tire. (UPDATE BELOW) While power…read morewashing the exterior of my car, the power washer hit the valve stem on my tire and tore a hole in it. They told me it was flat when they started. It was driven the previous day and was in a closed garage. It was inflated the morning I took it out for them to wash. So, not only did they manage to tear the valve stem and render the car inoperable (it cannot hold ANY air, and patch kits don't seal valve stems) they lied about the cause. The quality of the cleaning doesn't matter if you manage to render a car inoperable while merely CLEANING IT. UPDATE : Vlad contacted me to offer to replace my tire in exchange for taking the review down. I refused and explained that the 1 star review isn't because of the mistake or damage, (replacing a valve stem is like $30 for a tire shop, or less) but rather because it clearly happened while they were working on it and they chose to deflect and mislead me about how it occurred. What followed was an absolutely insane text exchange that I am embarrassed to have entertained for far too long. I had to block his number eventually because he wouldn't quit trying to convince me he wanted to "make it right." News flash : Your chance to "make it right" was when it first happened and you decided it wasn't your problem. Vlad will "do the right thing" only when he has to personally face consequences.

the service is great they provide good promo and discount…read morethe only pet peeves to me was the car freshener they used, it is smell too strong perfume. it coat the entire car with this smell too strong the point my passenger (sister) want to vomit due to scent Otherwise, everything is awesome

Did a great job detailing my bronco. Super fast and easy to book. Great quality work with no tips…read morewhich is super rare. Did a wax add on and the car looked better than when I bought it new. Highly recommend!

From the owner: Life Happens Auto Detailing brings high-quality interior and exterior car care directly to you with…read moreour professional-grade tools and products. We serve families, commuters, and car lovers across the Eastside of King and Snohomish counties in Bellevue, Redmond, Kirkland, Woodinville, Snohomish, Monroe, and nearby areas. Mobile detailing provides you the ultimate convenience. We come to your driveway, saving you the hassle of a drop off and pick up. Packages start at $100. All pricing is upfront—tax included, no fees, no tipping. Our goal: Make auto detailing available to a broader slice of the community.

Avoid APC Auto Spa at All Costs…read more We hired APC Auto Spa (Monroe location) for ceramic coating, paint protection film, and window tinting, and the experience was an absolute disaster. The work was so poorly done that we had to pay another shop over $4,600 to completely remove and redo everything just to fix the damage. The other shop had their entire team inspect the truck and unanimously agreed it was the worst work they had ever seen. Everyone who saw it in person said the same. Since having the work redone by true professionals, we've had zero issues. You can get one inch away and it's flawless. APC claims they offered a refund or to reinstall the film--but what they actually offered was to remove and redo it themselves. After multiple failed attempts and having to bring the truck back again and again, we had no confidence they could fix it and didn't trust them not to make it worse. They also claim the court "ruled in their favor." In reality, the case was dismissed because of a buried arbitration clause in their terms and conditions--not because the work was acceptable. APC kept our money, and we had to pay again to have the job done correctly elsewhere. Heather, the owner, was dishonest, rude, and completely unaccountable. She lied in court, twisted the truth at every opportunity, and made a terrible situation worse at every turn. Rather than owning the mistakes, she deflected blame, denied what was obvious, and hid behind fine print to avoid responsibility. The photos we posted weren't taken "during removal" as they now claim--we have identical photos taken in our driveway right after APC said the job was complete. They also try to justify their quality with a clause that states the work only needs to "look good from six feet away." That is actually written in their terms. If that's the standard they stand behind, it speaks for itself. This was the worst customer experience we've ever had. APC Auto Spa delivered unacceptable results, refused to make it right, and kept our money. Avoid this business at all costs.

I'd probably avoid this place. I gave them a chance last year on a new Pathfinder. I wanted the…read morewindows tinted evenly and they put 25% on it. When I showed up, I talked to him about it. I said ' that's not what I was asking for, but I took the car, drove away and it was fine and then I bought another one. I bought a Toyota Tacoma and I was very adamant about telling them we need to make this one better than the Pathfinder and it needs to be probably 15% to match the rears he ignored what I said and put 25% on it anyway after he was done, I went back into the shop and I showed him that's not what I asked for and it was very different than the back and he kind of pushed back on me saying the back is 22% or whatever he was saying but visually it's very different so then I called to ask how much to get it removed and put 15% back on. They said they'd remove it for free but I have to pay for the retint so basically ignored what I asked, put what he felt was necessary on my car and then wants to charge me to do it the way I want it done. It's really too bad as I buy a minimum of 2 cars a year and this likely costed them some repeat business.

Bought gas on my card and they took out 100 dollars for a "deposit"…read moreAnd it took a week to go back into my account. Super shady place DO NOT GO THERE. There's also horrible service by way of a mean and nasty lady being rude to customers. Go across the street to ampm. I hate that I feel called to write this but I have given this place tons of chances and I will never fall for it again.

Gas is higher priced over competition. Car wash is in extreme disrepair. Needs serious overhaul.read more