Do not volunteer at Silver Key if you want to work with a group of mature, responsible providers. I volunteered via AARP placement after moving from Los Angeles to Colorado Springs & I really enjoyed answering phones, which used some of my skills as a counselor & therapist, now retired. (UC Santa Cruz CA & Dual Master's Program in clinical & transpersonal psychology, JFK University, Orinda CA). Somehow gossip got started about how I went into someone's office & threatened them & that I also asked to shadow another worker in the same dept. Absolutely untrue & so unprofessional! To be frank, I think they were threatened just because I have a lot of work experience & accolades for it, some of which was on my resume, which HR passed around for everyone to read, a total violation of the law. I was completely unaware of the level of contempt they had for me, with absolutely no justification whatsoever. I was then fired for reporting senior abuse of a 70 year old woman to Adult Protective Services (with my immediate supervisor's request and approval that I call in the report), when suddenly the next level supervisor appeared at my desk & insisted that all I'd needed to do was call the police, which was her idea of what to do. I said, "I beg to differ because . . ." She cut me off and had me fired. The staff at Silver Key is highly dysfunctional to put it politely. The shock and negative impact of that experience at Silver Key in the context of my many years of committed employment as a respected & effective teacher, counselor & therapist has been long-lasting and especially hard on me as an older senior (I am now 83) who trusted I was still doing good work in the world as an elder. Find other agencies where you can volunteer because the Silver Key staff is untrustworthy, unpredictable, small-minded, & unprofessional. They lie & gossip like high schoolers. (I'm also a lifetime credentialed State of California secondary teacher in reading, writing & literature, as well as French & Spanish. I've seen more integrity & maturity in 16-year-olds who were my students & in those who were my counseling clients than in the staff at Silver Key). It was an experience of utter betrayal by an agency that supposedly cares about and respects seniors - not lie about you behind your back when you're volunteering with the goal of making a difference in a small way, but instead fire you because though you did the right thing, their fragile ego was bigger than any commitment to doing the right thing. You would think that the Silver Key staff would extend the respect & care they claim to hold for all seniors to the volunteer seniors working there. I wouldn't send my worst enemy to volunteer to work with the Silver Key staff. Nepotistic, gossipy, dishonest, unprofessional, mean-spirited, totally dysfunctional, untrained staff. Find somewhere else to volunteer. ZERO STARS. read more

Silver Key is great. I am so glad that they are now in my area. I am in a heavy wheelchair and the drivers are so very helpful.

I sincerely doubt any organization will live up to All of anyone's expectations. Silver Keys handles the Commodaties Program which is a Huge blessing to many. This is Not their only project and I'm positive Workers become worn thin by the many demands and needs of their clients. Perfection simply does not exist unless perhaps in the eyes of "The One" thinking they are so. For help with medical equiptment that we, as people with limited incomes find it's not always possible for us to afford rental or purchases. It would be hellpful if local agencies would at least attempt to work with each other. In the Colorado Springs, Colorado area there's at least one organization that helps with medical equiptment. Please call in advance as they loan out items yet may not have what you're looking for on hand. They're a 501 (c) 3 Organization. Please be kind, patient and understanding. We're all simply 'flawed humans' even on our best days. We ALL need to be more thoughtful, kind, and patient with one another. Mission Medical Center 2125 East LaSalle Street, Colorado Spriings, Coolirado 80909 719-473-3061 https://www.missionmedicalclinic.org/ read more

Wonderful organization! Nothing but incredible things to say about Silver Key and their amazing, kind, dedicated, and caring staff/volunteers. They are always eager to help and provide top notch services! read more

They don't give an ounce of care for elderly in financial stress. My mother, who has brain cancer, was told to move to Arkansas or Wisconsin because she had trouble paying her rent. (Because logic says its easier to move out of state.) The woman we spoke to was very rude, uncaring and all she did was send an outdated list of apartments with the wrong prices. We know because one of the apartments we live-in and others we called were wrong too. I'm not sure why she' there. She does absolutely nothing to help, only talks to people in a condescending tone and provides erroneous information. If the way she treated us gives any indication of how the rest of the company operates, I certainly wouldn't waste my time with them for anything. (Zero stars) read more

Donated a lot of stuff here recently. They do a great job taking care of the people they are trying to help. We donated my grandma's entire wardrobe when she passed recently. We are confident that it will go to people who can appreciate it a great deal. read more

Called SK today for my mother-in-law, wanted to know what a wheel chair would cost me for her. They answered to phone with "hello", thought I had the wrong number. After I explained what I wanted she said she would connect me with medical devices. Six minutes on hold then the line goes dead. Took me less then 60 seconds to order one from Amazon. SK: Tried to send them a email stating what I just wrote here, email address was undeliverable! LOSERS! read more