After spending forty years as a computer engineer, I thought I could change the keyboard in my own…read morelaptop. I ordered a new keyboard, looked at a youtube repair video, and realized that I was completely out of my depth. I took it to Wolfie who deftly disassembled the entire machine, discovered that I had the wrong keyboard, then built up a replacement with pieces from the old and new keyboards. This involved careful work on plastic pieces. The result has worked great now for a couple of weeks. I give Wolfie my highest recommendation.

Communication was off and on, but that's to be expected when chatting through a third party like…read morethe Yelp app. Once we hooked up, Wolfie(?) was concise and accurate about his pricing and the work I requested. It went well and I had my screen replaced in about an hour. This was on a foreign phone (Oppo Find N5, a fold phone not sold in the US) that 3 other shops declined to work on. Pricing was good also, so I give this repair service an AAA+++ rating.

I didn't know what to do the day my computer fizzled out because I was in the middle of my work day…read more& didn't know what was wrong or who to contact. Lucky for me, Google brought Steve's company up and because he had such a good rating, I gave him a call. Steve thought the new motherboard would take a week to order/arrive but it was here in 4 days & he came over the day he got it and got my PC back up and running! His labor was $180 (2 hours/2 trips to my house) & the motherboard was $100. That was a small price to pay for him to be able to save all the work, photos, music, movies I had on my hard drive! If you ever think your computer has burned out & died, call Steve before buying a new one and starting everything (re-installing everything & re-doing tons of work) over.

Helped me with a really pesky and annoying dead component that I was unable to diagnose myself…read more And did it in an hour or so. Absolutely worth it to ablate the frustration. I appreciate Steve's help.

Stopped in to ask a question about a printer cartridge jam we could not unjam ourselves. Scott…read more(owner, I believe?) was so helpful in explaining to us how HP purposefully creates these jams when generic, non-HP cartridges are used. This can basically render printers permanently useless. An HP trick to get customers to buy their more expensive ink cartridges. He suggested that we return all cartridges for a full refund immediately. We had to purchase a new printer. Scott was extremely helpful, patient and kind. Never tried to sell us anything. We will definitely be doing business with him in the future should we need computer/printer issues. His advice is trustworthy and no hard-sell!!!

Ace Computer understands the importance of 5 star customer service. They know customers need their…read moreprinters and computers in working order ASAP. They are my "go to" computer business and never disappoint.