Absolutely fantastic! Just a few days before my son's wedding I realized I was in over my head with…read morethe tablecloths. I called Hi Tech and they took care of me. Had them perfectly pressed and ready in 3 days. Reasonably priced. The nicest gentleman helped me. Highly recommend and I will return. They saved me!!

Very friendly and professional! Excellent service. Love having a text to say my order is ready!…read moreShirts were great and dry cleaning too

The best dry cleaners in town! My husbands pants get a good starch and press! Truly so grateful for…read morethis place. They always get it done in a timely matter. And have the best customer service. I will ALWAYS recommend taking your clothes here.

I come here frequently to dry clean my clothing. The staff are always super nice and everything…read morelooks clean and pressed when I pick up. Never had an issue with things being done on time. I would highly recommend this place for dry cleaning!

I brought my daughter's wedding dress and requested to have it dry cleaned and preserved in a box…read more I requested to see the dress before it was placed in the box to make sure it was clean. They quoted me the price of $307. I paid half when I dropped the dress off. I chose someone local because I thought it was too important to risk it not being done correctly even though the price was more than a shipping service. When I went back to check the quality of the cleaning I was happy with it so I told them I would be back the next day to pick it up after it was boxed. I received a phone the next day saying it would be an additional $50 which is not what I was quoted. I refused to pay it and bought a kit from Amazon for $26 that included the acid free paper that I will do myself. They use bait and switch business practices and I will never use them again.

Went to Big B on New Salem one time. Dropped off a suit, a blazer, and a white dress shirt. The…read moresuit was fine, but the blazer had a hole in the back of it (looks like from a metal hanger hook), and the white shirt had a large ink stain on the back of it that was not there when it was dropped off. Was told there was nothing they could do about either item. Extremely disappointed.

$21 bucks to dry clean a fleece sweater. Ive lived in NYC, SF, LA and have never been price gouged…read more Management there and the girl at the front couldnt justify it. The lady who runs this place said "its all outerwear". This place is an embarrassment to any dry cleaner around and is ripping you off on price.

I had a great experience with my first load of dry cleaning here. Customer service was great and…read moretotal came out to $42 for three shirts (no starch), three pants, and a dress coat. I had yet to dry clean any of these in the past few years so it was good with me. They sewed a button on my dress coat, which I didn't ask for, so thank you for taking care of me. My clothes came out great and I will be returning when needed. Thank you

Quality is exceptional and staff very friendly. Quick turnaround time, a little pricey but worth…read moreevery penny.

This place is ridiculous! I don't know how they even stay in business with their prices and rude…read morecustomer service. My husband had to rent a tuxedo here as part of a bridal party. It was a tan basic suit, which to top, they ordered the wrong color and then blamed the bride for it when she called to let them know. They wanted to charge her an additional $75 per suit if she wanted to reorder the cream color she originally requested because get this: THEY RENT THE TUXEDOS FROM ANOTHER BUSINESS. THEY DON'T HAVE THEIR OWN TUXEDOS TO RENT OUT. They also did not have the color ties requested and just issued tan ties without asking the bride what other color she would prefer. Had to get a phone call from the bride how they made her feel about their mistake the week of the wedding. No discount for 5 total suits rented in the wrong color btw. My husband works late hours and they are closed by the time he gets out, so they added $50 for 2 days late. We live 40 mins from Shelbyville and are a one income family. When I called to explain our situation and settle the bill, it was $285!! I spoke to the owner to try to work a payment out and she was completely rude and unsympathetic. Instead she tried to embarrass me by threatening to call and make the mother of groom pay. When I explained to her she didn't need to get her involved and that I could pay her on Friday when my husband gets paid (I spoke to her on a Wednesday), she said just to call the dry cleaners and pay with card over the phone. When I did call on Friday as promised, they said it would be a $9.99 additional fee for using a card to pay, which the owner also failed to mention. $300 for a rental?!? I have never had to pay so much for a rental tux that was worn for one day! That's a month's worth of groceries nowadays. Please save your money and go somewhere else where they appreciate your hard earned money and patrionage. Never again.

Had to get some slacks dry cleaned. Stopped by here and left them at like 9:30 in the morning…read more(usually to late to have them next day), and they had them ready the next day. Really surprised me how quickly they were cleaned and pressed!

Helpful professional service. I would definitely recommend them for any alteration needed.read more

My daughter went there to get two pairs of pants hemmed. They were not ready when promised and…read morecharged her $100!

Looking for new cleaners. On several occasions I have received garments that still have stains…read more Items are pressed but not necessarily cleaned.

I was so pleased with the services by Royal Cleaners and the alterations by the owner, Moon Nim. I…read moreneeded a dress hemmed for a wedding and she did an incredible job. They are very reasonable with their prices, and you can tell they honestly care about their work and customer service. I will continue to use them in the future. (Thank you)!

The business does pick up drop off which works well for me. All staff contacts were helpful and…read moreaccommodating. Will use again!

I dropped my comforter off because of food stains that I got on it the night prior. When I picked…read moreit up a couple days later it looked like absolutely nothing had been done to it. It was extremely wrinkled and I asked why. He explained that all they do is just wash the comforter and toss it in a bag. Something I could have done from my home. For $62 dollars nothing had changed. He also tried to say that we spoke over the phone about the stains and how it needed more treatment which never happened. Do not waste your money here!

Clean, quick, and helpful! The laundromat is big enough for a lot of people to use at once. While…read morewe would all love things to be cheaper, it's a decent price for a quick wash! The washing machines are all front loaders and the dryers are plenty big for giant blankets and such. The worker was so helpful and friendly. I will definitely use this place again.

Newer machines, super clean and nice staff! Prices were just slightly more than I used to pay at…read morevery old laundromats, but I assume it's because these are newer, higher efficiency machines! Our clothes came out great. We did 4 loads for about $17!