The directors are absolutely incredible; Valerie, LaVeda, Cynthia all are very much involved with…read morethe kids, super compassionate and so lively and fun. They come up with creative, educational and fun ways to get the kids to experience and participate. The teachers are consistent, patient and super supportive of parents needs. They are especially good with the kids, they're what makes this place so wonderful. It's easy to get a hold of any of them which I have found to be a great benefit. We love it here!

We had 2 children at this place. Nice place, but not perfect by any means. Our main issue was 2…read morethings one was payment options. Don't have much to offer. Two we had both kido's with raw bottoms due to lack of changing when needed or poor wiping. When this was brought up to the Management, they had not much to say other than they believed their people were handling the issue properly. When we disagreed not much was offered in terms or correction. When Laura (manager) left them, they went down in terms of service.

I was recommended to Playful Hearts almost 4 years by both co-workers and friends and I have not…read moreregretted switching! The staff have always been pleasant and helpful with any questions that I've had. We love seeing how happy our children are when we pick them up. Hearing about their day and that they love their teachers is heartwarming. It really makes me feel better knowing they enjoy their time here. I love all of the things they do with the kids from field trips to the Easter egg hunt every year. My kids were at another center before and the owner was not approachable, and gave off a I'm too busy for you vibe. It is nice to see how hands on Mrs. Jessie is with the kids and center. I've seen her changing diapers, driving the bus, cooking, cleaning, running around playing tag outside with bigger kids, doing art projects with them, and even sitting in the baby room snuggling the babies and feeding them when all the babies were crying at once and the teachers couldn't make bottles fast enough. Ms Sam in the ones is my favorite! She is always so patient and kind. The world needs more people like her! Oh! And I really like the new tablet system for daily sheets. I enjoy getting pictures during the day of what my kids are doing.

I love taking my son here! The staff are always working with the kids and teaching him something…read morenew. He never wants to leave! He even asks to go to school on the weekends or my days off. I love that they take my varying schedule and are open early in the morning and after 6pm; sometimes I don't get off of work until 6:30 or 7 at night. It is so convenient! I also like that they include the meals. I hated having to pack a lunch at his last center.

My daughter started attending the Premier Lane KinderCare when she was 5 months old and was there…read moreuntil she transitioned to kindergarten. The staff were incredible and kind during our time there. Each classroom teacher was great to work with and offered amazing kindness and support to both my daughter and I. It was reassuring to know my daughter was well cared when she was not with me and the staff often went above and beyond to help us navigate the challenges of each early childhood stage as well as celebrate the milestones. Not only did she love attending Kindercare, my daughter was well prepared for 4K and school programming and learned so much during her time there. Her teachers helped foster a love of learning that she will carry with her. I can't say enough good things about Premier Lane KinderCare and highly recommend it for families looking for high quality child care.

My husband and I are 16 hours away from our friends and family in South Carolina. I can tell you…read morethat the staff at KinderCare have truly been a second family to us and our now 3 year old. My daughter started at Premier Lane KinderCare in January 2016 when she was 8 weeks old (she was also 5.5 weeks premature) and the entire staff has been an absolute blessing not only for her care and development, but has also been instrumental in helping us raise our daughter, because we all know kids do not come with manuals. I would recommend this location to any family!!!

Lack of supervision, structure, and communication. My daughter is 4 and in toddler room. Most…read moretime spent is free play for kids, definitely not a learning center. Had several talks with center's management and even went to district management. Poor follow through on their part. Playground is small and very dirty, kids are allowed to play in dirt and mud. Would not recommend.

We have been sending my son to cedarburg kindercare since last year when he was 2...he was doing…read morewonderfully bc the teachers really cared and you could tell because he would talk about them all the time. Then he switched to the 3/4 year old room and he started off great but then teachers started to change often and then a child started pushing and hitting my child. At first when it happened we told my child to tell him to stop doing that if it happened again and then go tell the teacher...he must have done as we asked bc it stopped but then started up again a couple of weeks ago. Also a couple of weeks ago we noticed when we would drop him off no one would acknowledge us so of course my child didn't feel welcome and then he would tell us this child would push and hit him. What bugs me the most is that no one said anything to us but I found out from my child and then when I confronted the teacher she played it off as a game! How is pushing and shoving a game? What if someone got hurt? Also did the teacher really see it happen and wouldn't they stop it if it did? I paid all this money for him to be well taken care of and apparently no one cares! Why couldn't the teacher tell me when I go to pick up my child that something like this happened before I had to find out from my child! He use to love going but he didn't want to go anymore. Right after I brought this up to the teacher my husband took my son to drop him off and that's when they started acknowledging him but to him it seemed really fake meaning very over dramatic. The next day I called to talk to the director and she would play it off and make it seem like it was no big deal and then she proceeds to tell me nicely that it could have been my child fault! That is when I had to stop her and tell her that we wouldn't be attending there again. I found out later that day that this has happened to other parents and it is unacceptable! We are paying them a lot of money to make sure our children have a safe place to play and learn. Also another thing I need to bring up is that we decided to have my 3 year old do phonics only to find that his workbook looked like his teachers did it for him just by how perfect it looked... I am so very upset. I do not recommend kindercare to anyone especially at the cedarburg location. Please beware!!! I also sent this info to Kindercare but apparently they don't care.

Glendale Heights was amazing with our son when he was 1 - the staff was very kind and helpful to…read moretwo new parents, and we had nothing but good experiences - singing nothing but praise for that time period. When he was 2, however, everything went sour. His particular flavor of AuDHD became more and more apparent, and it became increasingly clear that Glendale Heights possibly couldn't meet his needs anymore. Which is reasonable! So, after a number of days of bypassing their own "three strikes" policies and forcing us to pick him up early after a single minor incident (still charging us the full rate, mind you), they unceremoniously kicked him out without warning us that we were anywhere close to that possibly happening. Which, ok, I get from their perspective and communication could have been better - BUT. The reason this is a 1-star review and I won't recommend Glendale Heights to any other parents? Is because, for that last week that he was allowed to attend, it seems that he was told that he was being kicked out and it was _his_ fault, and not Glendale Heights' inability to accommodate his needs. For weeks, we had a 2-year-old constantly melting down every time he realized he did something wrong and _physically beating himself up_ for it. Who blames a 2-year-old like that? Who tells a 2-year-old they're a bad kid? We will forever regret sending our child to Glendale Heights.

My children have attended Glendale Heights for the last five years. The staff has been amazing. My…read moreboys have grown up with Ms Courtney, Ms Stephanie, Ms Lindsey, Mr Marlin and many others. If ever there was an issue (falling down and scrapping a knee) I have always been promptly notified. Lunches and snacks have always passed the mom test. I would highly recommend Glendale Heights to any parent looking for a above average child care facility.

I stayed at home with my son for the majority of his first year (10 months) and when I was going to…read morereturn to work I was very concerned about finding quality child care. Grandma's House was recommended to me by a friend, and I knew right away when we toured that it would be a great place. My son had a much easier transition then I thought he would have because the staff is so caring and attentive. I always received a detailed report of what he did all day. After just a couple months, he was having such a good time there that he cried when he had to leave as opposed to when I dropped him off. I could see that he grew tremendously while he was there. I loved that Grandma's House functions like a school, even for toddlers. I liked the classroom parties, the lesson plans, and parent-teacher conferences. I always felt like I was actually involved even though I wasn't there with him all day. Unfortunately, my job is no longer convenient to Grandma's House. However, if it ever is again I would send him back there in a heartbeat!

The kids love the place, I've been here since a child also. I love the co workers. I also thank…read morethem for taking my terrible attitude and craziness as a child. One thing that I constantly hear about is the drama from the co-workers. The boss is super rude and from what I hear very ignorant. I wish they'd enjoy there job rather then spending time with my siblings then turn around and almost never enjoy the quality with who they work with.

Great daycare very clean environment great learning environment very reliable she makes it very…read morecomfortable and convenient for not only the child but the parents as well!! I fell in love the minute I walked in the door!!

Do not send your children here. horrible care. constant turn around. they do not treat the children…read morekindly. it's so unorganized. the children learn nothing all day, just play- barely supervised. i kept my child there for maybe a few months and every single day he cried at drop off and pick up- that's telling. he never played with any of the other children, was just sad and upset all day until pick up. i wish they would actually look into this company because it is HORRIBLE. the customer service claims they are audited, but they're told ahead of time so of course they stay in business. it's really unfortunate for these poor children who get borderline neglected at this facility.

Could not be happier with the school and all the teachers there. They take great care of my three…read moreboys.