1. Silver Mountain Smart Home

    1. Silver Mountain Smart Home

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    Silver Mountain Smart Home

    5.0 (1 review)
    Open 8:00 am - 8:00 pm

    Services - Silver Mountain Smart Home

    Component automation

    Home system automation

    Home automation repair

    Silver Mountain Smart Home Photos

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    6 years ago

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    Vivint

    Vivint

    (4 reviews)

    Don't do it! In the first month I got 3 different calls trying to upsell me. My system went down…read moreafter one month, their customer support texting is awful, the session would time out and I would have to explain everything all over again each time. Call in and EVERY SINGLE TIME they would try to upsell me, my freaking system is down maybe you can fix it and then try to upsell me - nope! The other big problem is the left hand doesn't talk to the right in this company. You are told one thing and then you get your bill and have to call in again.... The other big problem is the price on the website says $25 bucks per month. NOPE I was told that was the OLD PRICE years ago and yet they still have it as BAIT on the website. AND I just got a Email saying they just upped my current price another 10% (I have had the system for 2 months and for 3 weeks it didn't work). like the other reviews say STAY AWAY!

    A Vivint representative named Trevin came to my house and completely misled us. He convinced us to…read moresign up by claiming we wouldn't have to make any payments for a couple of months, knowing full well that my partner and I had just moved into our new home and were trying to manage our bills. We repeatedly told him we weren't sure about getting the system, but he pushed hard, reassuring us that we had time before payments kicked in. That was a blatant lie. The first bill was due the very next month. When we tried to reach out for an explanation, he dodged our calls and refused to respond. The cameras are absolutely mediocre. They frequently fail to detect people, the video quality is subpar, and the audio is practically useless you can barely hear anything when someone speaks. For a company that claims to provide security, this system is a joke. On top of that, the pricing Trevin quoted us was a complete scam. We're paying more than what he originally promised, and trying to cancel the contract is an absolute nightmare. To get out of it, we'd have to cough up a staggering $5,000, and the worst part? Payments have to be made separately to both Vivint and Fortiva, the system's shady loan provider. Do yourself a favor stay far away from Trevin and Vivint. This company is built on deception, their products are second-rate, and their contracts are designed to trap you in a financial mess. I wouldn't trust them with my security, my money, or anything else. In case you need it Trevins phone number is +1 (435) 668-0372

    Silver Mountain Smart Home - homeautomation - Updated July 2026

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