Great quaint place with nice staff and cozy accommodations small dab in the middle of a bunch of…read moregreat restaurants. This place has its own parking in a semi secure area off the main street. The rooms are these little bungalows, some with a garage type area. They've got all the basic needs covered and the room rates are highly competitive.

Starting with check-in: I couldn't find anyone at the front desk. A very nice gentleman cleaning…read morerooms offered to find someone for me. Strange encounter. The clerk wasn't outright rude, but for the first several minutes seemed pretentious, like I wasn't good enough to stay there. He didn't introduce himself or ask my name; I introduced myself and asked his name after check-in, and he warmed up a bit. It felt like I'd caught him doing something wrong or arrived before he was ready. I had to ask multiple questions because he didn't offer information or engage. My customer service was on point--his, not so much. I'd been driving all day and was exhausted, wearing very casual clothes, but he felt very judgey. I asked to see the rooms after reading reviews. The first was rundown and not worth the $150 he quoted. He kept going into the back office between questions, implying he was busy or nearly full (there was only one car outside). When I asked to see the other side of the hotel, which had allegedly been updated, he bragged about being fully booked, though I only ever saw three cars. Odd. The second room was just okay, but I was too tired to find another hotel, so I stayed one night. Few things frustrate me more than visible neglect and lack of detail. There were drywall screw heads popping out, scuffed walls, holes, and water-damaged bathroom drywall from a poorly placed glass shower door--crumbling onto the floor. The floor itself was dirty. The outer entry door was peeling badly, shedding bits of clear coating onto the floor and my hands. The blinds appeared to not have been cleaned in months--which should be done regularly. The bed frame was filthy--dust, debris, bits of wrappers and food. It was clearly dirty, with oils, handprints, and dried liquids (I'll leave that to your imagination). The closet doors, off-white, had visible hand grime. The disinfectant wipes I used were brown - yuck. The lamp was dusty, an outlet near the bed had a broken metal piece stuck inside, and both the bathroom vent and hair dryer were caked with dust. The dryer filter hadn't been cleaned in ages. The countertop above the mini fridge was detaching, the bathroom shelf was decaying, and the shower glass hadn't been cleaned. The creamy drip marks on the wall--hopefully conditioner or soap--remained, and the grout was mold-stained. A simple bleach spray would've fixed it. The shower water pressure was awful, with calcification that needs vinegar soaking. It also leaked from the stem. Meanwhile, the sink had too much pressure. The cleaning staff were wonderful--always offering help. The issues here clearly stem from management, not staff. I realize this isn't a four-star hotel and that my standards are higher than average. Having worked in property management and emergency response, I've been in many homes across all conditions and know what "clean" should look like. I attached photos (which don't even capture all of it) so others can decide for themselves. Public beds and showers should be cleaned frequently so dust, germs, and bugs don't build up. The initial clerk did warm up by the end, and wasn't outright rude, just awkward and pretentious at first. When I checked out, a different man was working. He was extremely pushy, insisting I stay longer despite me saying I had to get back on the road. Then he handed me a clipboard and said it was mandatory to fill out--a sheet listing my name, room number, and space for comments, stacked under previous guests' notes. I told him I'd review the hotel online instead. He insisted I fill in each section, so under "comments" I wrote "review on Yelp." Other than being pushy, he was friendly--but it was an annoying end to a stay that wasn't worth the cost. Not the worst stay I've had, but definitely not one I'd repeat.

Rooms are nice, modern, and very clean. The staff at night and in the morning were very nice and…read morehelpful. Breakfast included fresh baked pastries and muffins. I didn't use the pool but it looked well kept and very clean. There's a 24 hr coffee machine that is awesome! You can choose cappuccino, vanilla latte, regular coffee, hot cocoa, etc. I had to try one of each. Very tasty. The hotel has a Mexican restaurant right next door and a freeway entrance right around the corner. There is also a Bob's Big Boy restaurant very close that is open late. All around a great, clean, comfortable place to stay.

Visited The Tangerine while in Burbank. The atmosphere was casual and relaxed, and the service was…read morefriendly and welcoming. I really like the location -- convenient and easy to get around -- and the included parking was a great bonus. During my stay, they even offered Porto's chocolate croissants in the lobby for breakfast, which was a nice treat and a thoughtful touch. Overall, a great spot in Burbank and worth a return visit. Saluti

The Garland is a boutique hotel that has retro vibes of old Hollywood, maybe from the 60's and…read more70's. The rooms and amenities are all updated however, and if you want to be close to Universal Studios or Studio City in general, this hotel is excellent. They even have a free trolley that runs hourly to/from Universal Studios and a LA bus terminal. Our 3-night stay during Memorial Day was great - comfortable rooms, beds, and friendly service. Rooms had plenty of storage space and charing ports, and wifi is free and fast. They also have an agenda of daily activities like group exercise classes, LA hot dog/taco nights, and classic movies next to the pool. Their main restaurant, Front Yard offers a daily breakfast buffet and ala carte brunch, lunch, and dinner. The only reason for the -1 stars is that their AC is an older, in-wall unit that gets loud when turned on. Outdoor Parking also isn't cheap at $50/night with in/out privileges but that may be typical for the area.

This hotel is way overpriced; the juice is not worth the squeeze…read more I thought it would be a fun alternative to the Hilton or the Sheraton. My one night stay was very mid. I'd rather stay at a chain hotel for the same price or a motel for less. The shuttle was ok, but it super inconvenient it's not available at 3pm or 1pm so we had to pay for an uber anyways. Not very convenient.

We had a great time there! The place was beautiful and service was excellent along with the food…read moreand drinks.

I booked a 4 night stay at this hotel. Travel plans forced me to call to say I would not be able…read moreto check in on the first night and to please keep my reservation open. I arrived the next afternoon only to find they had cancelled my reservation and could find no notes of staff having spoken to me. And they had no rooms or redress... Steam is still coming out of my ears... Thankfully the Hotel Burbank stepped up and accommodated me easily and happily. Run! do not walk away from considering the Hotel Amarano. They give the hospitality business a bad name.

Linda is the very best at the Lobby check-in and so is Violet at the lobby bar and one more shout…read moreout to Chris the shuttle bus driver! These employees are phenomenal! This hotel might be a little more pricy, but I guarantee you'll be thing the staff are awesome and will go the extra mile for you! I absolutely loved my room, I purchased the corner panoramic view on the 18th floor #1869! It's huge after being on a cruise ship! The sunrise this morning was Beautiful!! You work hard everyday, splurge on this room, you'll be happy you did!!! The hotel is in remodel mode which can be annoying, but just remember when you come back it will be so worth the experience. The only thing I found an issue with was the pool spa timer was not working! We did everything to try and get it going! Every guest took turns thinking their technique could get it start it! No success! I asked the AI chatbot for help, someone will be with you in 14mins. Needless to say even AI couldn't fix the spa! Seriously!! This is a the place to stay!!

Hilton Los Angeles/Universal City Shows Zero Courtesy to Hilton Diamond Members, Returning Guests,…read moreand Families With Disabilities As a Hilton Diamond member, I am honestly shocked and deeply disappointed by the complete lack of humanity, compassion, and basic courtesy shown by Hilton Los Angeles/Universal City. After years of using Hilton properties, including staying at this hotel in the past, we found ourselves in a difficult situation due to a flight delay. We only needed a very small favor: to hold one bag for about 2 hours so we could take our daughter to Universal CityWalk to buy something before heading to the airport. Instead of showing even the smallest amount of empathy or understanding, we were treated as if helping a family with a disability-related situation was some kind of burden. The assistant to the office manager, Ariel Larios, displayed behavior that honestly felt far below the level of basic human decency and hospitality that anyone would expect from a Hilton property. There was no patience, no compassion, no willingness to help, and no effort whatsoever to understand the situation. The entire interaction felt cold, dismissive, and focused only on extracting money rather than helping people in need for a simple 2-hour request. What made this even more disturbing: * We are Hilton Diamond members * We stayed at this hotel in previous years * We clearly explained the disability-related difficulty * We only needed temporary short-term assistance * There is no clearly disclosed written policy online stating that short-term luggage assistance is unavailable unless you purchase a room Rather than showing courtesy or appreciation for years of loyalty to Hilton, we were effectively pushed into paying around $220 for a full room simply to receive basic luggage assistance for 2 hours. This experience made it feel like Hilton Diamond status means absolutely nothing at this property unless you are actively spending more money that exact moment. Returning customers, families with disabilities, and even basic human kindness appeared completely irrelevant. Hilton Los Angeles/Universal City should be ashamed that a simple request for temporary help turned into such a cold and humiliating experience.

Stayed in room 215 for two nights. Room was nice and tidy. No problems with room. Breakfast was…read moregood. My kids didn't like the orange juice. They said it tasted funny. I didn't try it. Hotel lobby was nice and tidy. My kids jumped in the pool. They said it was heated. I have nothing to complain about. All went well. Thank you Hampton Inn!

I want to start of my review by saying that Jason the front office receptionist was an absolute…read moreDelight! He truly was , he was the kindest front desk employee there. Jason was knowledgeable patient and very sweet . Jason alone gets 5 stars from me and my family. Now onto why I'm giving this place a 1 star review . We went straight to our room and as soon as we opened the doors we were greeted by a bunch of dirty cleaning towels yellow and blue assuming those where left by housekeeping alone , its unsettling to see that due to the fact that it automatically puts a sour thought in my mind and I quickly think this room has not been clean or touched :/ second issue although they do promote/offer free WiFi we unfortunately had trouble logging in to the tv as it kept giving us an error with the router :( Also it's so true about the walls being so THINNNN we had absolutely no sleep as we heard sirens all night and footsteps along the hallway every 20minutes beware you are in a busy street a lot going on. Lastly the following morning we had the fire alarms go off in the hotel and had the firefighters show up at 8 in the morning due to fire alarms going off . We of course took precautions and had to run down four floors of stairs just to go outside, no communication from the staff just a bunch of cold guest outside waiting to see if the ghost was clear..... what a show .. Oh they also loveeeeee pretending like they Care , I got an email asking if I wanted someone to contact me in which I did want a respond (looks like the Assistant to the GM, -Joshua tried) tried but not really succeed it after that ... like I said I'm never booking here again This was our first time booking here as we usually stay at the Hilton right across from universal in studio city . But due to full capacity there we had no choice but to book outside of our comfort zone .We are Hilton Honor member's and we did not enjoy our experience whatsoever.... Unfortunately Never again Hampton In I've learned my lesson .

It was a little dusty, crusty, musty , but it gave us a place to stay and got us what we needed at…read morean affordable price. Clean enough.... And we needed 3 beds. Very convenient location.

My boyfriend booked the Colony Inn for my birthday weekend 6/26 - 6/28. This was close to…read moreUniversal Studios Hollywood. When we arrived you can tell it's an old motel, the one side walk was covered with trash and homeless people sitting on side walk. When we checked in Friday they gratuitously check in at 1:30 pm. Thank you The room was on the 2nd floor, elevator only. When we walked into the room you can immediately see it's a really old room to look decent, doesn't look like any updates have been done, it seems they do basic repair. They only have plug outlets no usb ports so if you stay there you will need a block for your usb to plug into the wall.. We sat down on the bed to decompress from the 6hr drive. The beds were not comfortable, two of the pillows on each bed was hard as a rock, the room had a jacuzzi in it. The window screen was torn bottom right hand side good thing we were on the 2nd floor. The closet door was hard to close so we didn't use it. They had an armoire so we stored our bags in there. The bathroom had mold residue all over the tiles. They had no iron or iron board, no coffee maker in room however, they did have a small refrigerator. We dropped off our bags, left to enjoy the rest of our day. When we returned late evening we decided to use the jacuzzi the faucet handles were striped could hardly turn the hot or cold water on. On 6/27 before we left for our outing my boyfriend went to the office to let them know about the mold, the handle to the jacuzzi and torn screen. When we came back that evening they tight the handles and the water flow a little better. NoHo art district walking distance, the parking was free and ice machine was downstairs.

Lobby is maintained well and kept clean. Even though it is small, there is a lot of comfortable…read morecouches and seats to lounge in. The bar and continental breakfast has been closed as stated on the site, for several years now. There is free coffee and juice (water, apple, orange, and cranberry) though in the lobby. Coffee/latte machine is pretty high tech with several options to choose from on the menu. To be honest, for the bar and breakfast here there is probably no chance that it will open again. Although there are spaces for them, so maybe costs are cut here with less staff. Staff are friendly when you approach them. Parking is private in an underground garage and it's $10. Pretty pricey if you are here for many days, but it is what it is. Wifi is free with room, although it was slow for me so I just used my hotspot. Right now there is construction happening across the street. Other than that, it's a very chill and quiet relaxing spot. Good to be at especially for Universal Studios, under a 20 minute drive during morning rush traffic. I think it's only 2-3 miles away. Location is prime if you want to walk: Several restaurants, shops, and bus/train station is a block or so away. There even is a fire station nearby so that can get noisy sometimes in the middle of the night. You can also use an app to order breakfast or dinner to your door!

Hotel was ok. Pros:…read moreGreat location. Easy in/out with car. Design of hotel and rooms quirky and kinda cool. Nice outdoor courtyard facing rooms. Cons: When checking in it felt like the hotel was left in charge of the owners two teenage sons who were goofing around with each other and weren't really being that professional. When I came back to the lobby later one was just on a couch in the lobby watching TV and ran back to the desk. Other con was water pressure. Would have had a better shower laying under the veggie mister at the grocery store. Last con was some unannounced $200 charge added to the room cost that he said would be refunded. We'll see since they didn't give me a receipt on check out.

Really decent stay for a Universal Studios visit. Spacious rooms, and some food options around the…read morehotel. I would stay here again.

Staff is rude first off, wouldn't let me use the restroom as it's "not public" even though my…read morefriend and I were staying here, I just didn't have my key on me since I went to the car and had to then return to my room vs use the one in the lobby. Rooms are dirty shower had stains upon arrival. "Free breakfast" bagels were hard and tasted stale One of the selling points was the breakfast and it was so bland of flavor or undercooked like the soggy eggs. Definitely won't be back definitely don't recommend this hotel First time I've been at a best western that was this to put it point blank "GHETTO" both staff, the interior wise, and cleanliness wise.

I had a very enjoyable stay here. I enjoyed the badges. I enjoyed the devices used to clean myself…read morewith including the shower. I enjoyed the many different smiles that I got. I enjoyed the shuttle that took me to Universal theme park which I also enjoyed. The shuttle came back at the end of the day and I enjoyed that as well. So lucky to have such an enjoyable experience. Thank you

The vip parking gentlemen weee very polite. They offered water. They opened the doors and were…read moresuper dope. The beds wee so nice n fluffy. I slept very well. Rooms had a little dirty floors. I know if I paid the amount my cousin said she paid! I would had called room service. The ice room smelled horrible!