Super excited as they were able to quote me for a necklace repair & will hopefully have it ready in…read morejust a few hours! Super excited to get this necklace back! The gentleman was very kind & professional.

I discovered this business when I had a very unique marquis shaped sapphire, and diamond ring where…read morethe gold prongs were so worn it was barely holding the stones. This ring is very sentimental to me as it is the only piece of fine jewelry I've ever bought myself 38 years ago. He repaired it beautifully! Today, I went to have the ring inspected and cleaned--all is still good. But I had another dilemma. I have an old radio shack frame from about 30 years ago that my son sent me a beautiful message from when he was 2 and the batteries finally died-- yes 30 years! But the problem was this old frame. I couldn't get the batteries out. I tried everything googled, ChatGPT magnets--everything. Nothing would get those stupid batteries out!! You took care of it in seconds and brought back all my favorite memory. Thank you so much for restoring my precious gift!!

Got my engagement ring resized in 4 hours!! :D They were…read moreable to size my ring down from an 8 to a 5.5 and have it back to me in four hours! I'm so grateful, my ring fits perfectly and I couldn't be happier! Everyone there was really pleasant to work with, shoutout to Jill for her patience with answering all of my questions about the whole sizing process.

Was given a quote of $100 for a diamond necklace, sapphire bracelet, and several other smaller…read morepieces. Went across the street to a PAWN SHOP, and received $520 for the same items. Had issues with apiece my husband purchased there as well

Thank you so much Rachel Walker and Jonathan for the good treatments you gave us. It was a…read morewonderful experience from your store at Hilltop. Thank you for making my ring so beautiful. My husband asked a customized ring from you guys and you guys so amazing to put it all together. I love it. Thank you again, especially Rachel from the day 1, you took good care of us. Excellence customer service. Friendly and family environment.

I cannot say enough good things about Adele Diamond I have gotten two pieces from them so far and I…read moream truly obsessed with the quality, and the attention to detail in every piece. Everyone I have met from the Lynhavven & Hilltop locations have been so friendly and have made every process so seamless. Bri from the Hilltop location is one of the purest kind hearted ladies we collaborated on the most beautiful pieces for my son's birthstone and she made the most amazing renderings. I recommend Adele to everyone & have even brought three of my girl friends and with the help of their awesome staff have all found their engagementa rings! I will absolutely be a repeat customer for years to come!!

I knew Ms. Tamara since Finks was at Mc Arthur Mall. And now Finks is in a better location at…read moreHilltop. The store is new, clean and very classy as if you walked into a 5 star hotel. The staff are nice and will welcome you with smiling faces. So, finally after a little over two years the Rolex watch I ordered arrived. I was so excited I couldn't wait for tomorrow. Then tomorrow came and Ms. Tamara showed me the watch. It's so beautiful I was speechless. It's a Datejust 41 Blue Roman Dial with Jubilee Bracelet. What more can you ask for? However, this purchase "may" have a part 2. I fell in love with the same datejust watch with diamonds. Hopefully I get another call in less two years. In my opinion Finks is the best of the Beach. After several visits over the past few years I highly recommend them for not only purchases, but for servicing Rolex watches.

I walked into the store at Hilltop and was approached by a rotund, middle-aged woman with black…read morehair who asked if she could help me. Her attitude was aloof and condescending. I was reminded of Julia Roberts' treatment by stuck-up sales associates in the movie 'Pretty Woman'. I told the large, black-haired woman I had a pocket watch that I wanted someone to look at for potential repairs. She stated they (Fink's) don't work on anything that wasn't purchased at their store. I found that to be a ridiculous policy but took her at her word. I told her that last time I was in Fink's, a young lady associate had been more than helpful getting the jeweler to remove the back from this very watch. (I wasn't sure how to remove it and didn't want to damage the time piece.) She went on to say "they (the Fink's jeweler who opened my watch back) shouldn't have touched it". I assured this portly, black-haired lady I would not be 'bothering' Fink's again and left the store. On the previous occasion I remembered thinking I was lucky to have such a knowledgeable and gracious jeweler in my neighborhood. But after the older, larger woman treated me like I wasn't good enough to be in the store, I made a vow never to go back to Fink's for anything! There are simply too many other jewelers around who are willing to be kind and polite while I spend my money with them. I have read a number of other 'single-star reviews' on this site and notice a consistent theme: Fink's seems to have a significant problem. They are apparently content to have potential customers run away by some members of their staff who lack common decency and a basic knowledge of customer relations. I will be sure to share my experience with everyone I know who is looking to purchase jewelry or have their jewelry repaired. By-the-way, it occurs to me that a jeweler who can employ a full-time repair person who works 'exclusively on items purchased at their own store', must be selling sub-standard jewelry in the first place. A fulltime employee's salary would inherently require a lot of jewelry needing repairs. Thank you (Fink's) for demonstrating how NOT to treat customers. You never know who's walking into your store - or who's walking out. My money will be plenty green-enough for another local jeweler in the future.

Such a lovely shop. I haven't been in here in a few years but since I now come to the Beauty Tree…read moreSpa in the same strip I decided to stop in and browse bc I had a little extra time a couple weeks ago. It was a quiet Thursday and I was the only person inside for about 20 minutes and I talked to the extremely friendly lady working inside and enjoyed browsing their higher end French designs. I found some lovely pieces and a few things for baby. This is a beautiful shop to add some statement to your wardrobe, fine a few knickknacks or get a gift. Will def. be back!

Melissa is amazing- so much fun and the shop! My sister got so many wonderful, (comfy) and…read moreclassy slacks, tops, and sweaters. Great prices on vintage Louis Will defiantly make the shop a stop on next trip

Went on a birthday trip to Va beach & my niece found this quaint one of a kind shop with lots of…read moreunique items. The store owner was very knowledgeable about the jewelry & items within the store. Definitely worth a stop in to look at the one of a kind pieces contained in this shop! They offer a variety of soaps, lotions & hand made jewelry pieces!

Russell and Leslie have such a lovely store! Not only is they jewelry lovely so are the owners! you…read morehave forever customers

A few months ago, for one of my supervisor's retirement, I had a custom mug made for him. That mug…read morewas made from a spent round from the main cannon on a Naval Littoral Combat ship. I wanted to engrave his name and years of service onto the mug and after searching for a shop that can do it, I was finally referred to Nunez by one of the shop keepers on Little Creek Base. I drove to Nunez and showed them the mug and exactly what I wanted and they said sure no problem. 24 hours and they gave me a quote of about $70, which was a great deal considering the short notice; I needed the mug done for the retirement party which was in two days. The next afternoon, after work, I went to pick up the mug. The finished product was perfect! Great job done by the owner of this small family run business!

I hate to leave this because I've been here multiple times for jewelry repairs and I've never had a…read moreproblem. They have always done a great job. But today the customer service from the lady in the front was absolutely awful. I was nothing but patient and respectful to her and she continued with an unnecessary attitude with me. I am 8 month pregnant and very sensitive already but the way this lady spoke to me was so unsettling i had to take my items and leave the store and I will never return. This places seems to be a great business and if they plan to stay that way I think they should pay attention to how the customers are being treated.

I contacted Either Ore about having a custom piece built based upon a retired necklace I found…read moreonline that can no longer be purchased. It took a few weeks but I was given a proper quote and explained the process which all seems very professional to me and prices were fair and in line with other quotes I had gotten at the same time since I reached out to a few jewelers. I've attended one of their piercing parties and bought some beautiful jewelry to go with a second hole I had wanted for a while. It was a fun experience at their partner location for the event, The Parlor Room. They're right across the parking lot from Whiskey River Tattoo and usually have a piercer from there attend and you can go there for piercing care and advise if you have issues so it's nice they're so close. I stopped in the store for the first time last week while in Red Mill and, although it's small, they had a lot of beautiful and quality diamond and gold jewelry on one side and some cheaper options on the other side. I was greeted by a friendly sales associate and spoke to her for a while.

Visiting on vacation. I wanted a nice piece of jewlery to…read moreremember the trip. Drove across town (since they make you think they are in Va beach but actually in a suburb). Get there, make a selection and was about ready to pay. The lady then starts this game of having to look up the prices (she got it out of a locked cabinet). Regardless, you had it tagged a different price and should honor it. I walked out and didn't purchase anything. I thought it was very shady! I will NEVER go back! Extremely rude!

I stopped into Tidewater Diamond with a necklace whose clasp had broken (and I hadn't even bought…read moreit there). Will and another team member helped me right away, took it to their jeweler, and had it fixed within minutes. What impressed me most was that they wouldn't let me pay--just genuine kindness. Afterward, Will showed me around the showroom and immediately picked up on my jewelry style. The whole team was professional and welcoming - I'll definitely be back.

I have always had a great experience at Tidewater Diamond. The service is consistently excellent…read moreeach visit. I had come to have a pair of vintage earrings appraised. I was greeted by Camille Knight when I walked in and she was exemplary. She was extremely helpful and professional while evaluating my earrings. Even though I did not make a purchase, I felt like a valued customer and I will return to make future purchases. She even went the "extra mile" by professionally cleaning the earrings! I highly recommend Tidewater Diamond.

I have several pieces of jewelry from Jenstones - including a ring, two necklaces and earrings -…read moreand love them all! Whenever I wear them I get compliments all the time. Each piece is truly unique and seem to be made of great quality materials. I'm not sure where they finds such beautiful stones - especially the Seaglass - but glad they do. The customer service is excellent, they really care that you find the piece that is right for you and you are happy with your purchase. I'll be checking back often especially with the holiday season coming up!

From the owner: Hand-crafted silver jewelry, featuring unique pieces of sea glass and gemstones found by the sea.read more