Previous reviews have been for the spa that serves the community. The people who work in the spa…read moreare private contractors who work in Deerfield. Not Deerfield employees. They have other jobs and other commitments. My parents live there and they love it. The Deerfield employees know everyone's name and they look after them, cheerfully. The food is good, the servers remember preferences. Nursing staff is kind. It is possible to live in your own apartment and do any activity you care to. There is a workout room with knowledgeable, helpful trainers, classes for water aerobics, yoga and other stuff I don't do. There is a hair salon in addition to the spa. There are sidewalks and wooded hiking trails. There is a croquet court. There is a bank on site. There are dances, musical performances and bus trips to the Flat Rock Playhouse. Everyone should have a retirement this comfortable.

From the owner: Youve lived an amazing life. And now youre ready for the best years. Deerfield is more than a place…read moreto live it is a movement. It is your chance to embrace wellness, connect with friends, and enrich multiple facets of your life enjoy a lifestyle that nurtures your body, mind, and spirit. Ease your mind and take pleasure in the comfort of a community with a complete continuum of care from independent living to assisted living to skilled nursing. Delight in the majestic mountains of Asheville, North Carolina - one of the countrys top destinations. Come experience life at Deerfield.

My aunt and mother have both lived at Arbor Terrace for almost a year. We are so very pleased with…read morethe conscientious staff and lovely environment. From careful medicine dispensing, to a lovely dining experience 3x's daily, to a range of festive, engaging activities, Arbor staff enfold residents in loving care. Highly recommend!!

I went on a tour of Arbor Terrace for my husband with dementia. The facilities are lovely,…read morevery homey. All the staff were warm and welcoming. Debra Campbell was incredible. She spent a lot of time with us even after it became apparent that the wait list was too long for our needs. Debra referred us to other facilities in the Asheville area. She talked to us about local resources for folks with Alzheimer'/dementia. She acted more like a social worker than an admissions person. She ultimately referred us to an Arbor Terrace facility in Georgia. Thank you Arbor Terrace and Debra Campbell.

My doctor suggested Pisgah Manor, in Candler, for my 3 week in house rehab after a fall dislocated…read moremy shoulder and hurt my back. As they wheeled me through the door, in a wheelchair, I noticed that the facility was almost brand new.... I think. Everything was clean and shining. All the staff had wonderful smiles on their faces and I knew this was my happy home for the next 3 weeks. The food was excellent especially if you're a fan of southern cooking; however, if you're a northerner like me, they will accommodate you for each meal. But the southern flare was so good, I went in a northerner and left 3 weeks later a southerner. Anyway, I had physical therapy 5 hours a week (M-F) and occupational therapy 5 hours a week (M-F). My PT and my OT people were fantastic. They worked with me to give me the maximum benefit in my rehabilitation. I felt myself getting stronger everyday. The nursing staff worked very hard to bring me the maximum comfort, provide my meds in a timely fashion, and yet those hard working nurses always had a smile for me all the time. My doctors recommendation of this facility was, without a doubt, the right place for me. I came in a wheelchair and 3 weeks later I danced out the door.

From the owner: Pisgah Manor, located on the scenic campus of Pisgah Valley Retirement Community in Candler, North…read moreCarolina, provides comprehensive short‑term rehabilitation, skilled nursing care, long‑term care, hospice care, palliative care and respite services. Our senior care community offers high‑quality clinical support in a peaceful mountain setting. Upon arrival, residents receive a personalized, person‑centered care plan designed to support recovery, improve strength and reduce hospital readmissions, with medical services available for secondary conditions.

My mother has been a resident at Carolina Reserve at Laurel Park since December of 2017. She is 91,…read moreis wheelchair-bound and suffers from dementia. At Carolina Reserve at Laurel Park they make a significant effort to ensure that all residents participate to the extent of their ability and desire in Social life and activities. My mother eats lunch and dinner in the dining hall with her own social cohort, women who care for her. The facility is open, bright and clean. They have an RN on staff each shift and the CNAs are professional, courteous and considerate of the specific mental and physical challenges to each resident. The full-time activity Director puts tremendous thought into planning activities for the residents with resident feedback and with consideration of their specific personalities and needs. Live music is routine at Carolina Reserve at Laurel Park with local soloists and bands making appearances. Music also appears to be the connection for some of the families with members there and Carolina Reserve at Laurel Park has hosted several open air concerts and barbecues in the last year, with at least one in the half year since my mother moved in. They have a beauty salon with multiple chairs (an important social setting for many elderly women like my mother) and a stylist who visits on Tuesdays and Fridays. There are shopping excursions and special outings on a regular basis so that residents have an opportunity to go out into the world and experience a greater sense of independence and a broader sense of and connection to place. They possess a wheelchair accessible van with several rows of seats and a number of the staff are trained in transport. Carolina Reserve at Laurel Park also takes full responsibility for ensuring that residents are taken to all medical appointments and they oversee the scheduling and follow-ups as well. Doctors Making House Calls has a Physicians Assistant who makes weekly rounds to Carolina Reserve at Laurel Park if you establish your family member as a patient and you can schedule, message, receive updates and have access to all of the clinical notes via their database interface. There is also a doctor who specializes in dementia and Alzheimers who visits monthly if you care to contract with him. There are also monthly visits by a local audiologist and hearing aid supplier who you can contract with who will service residents' hearing aids. Pardee Hospital is also a 4 minute drive and a 2 minute ambulance ride away, something that I am particularly grateful for. Carolina Reserve's intensive memory care facility is also right across the street, so the changing needs of your family member can be accommodated for within their system locally. My experience with the delivery of medications and adherence to doctor's orders by staff at Carolina Reserve at Laurel Park is excellent. I have experienced no lag between submission of a doctor's order and it's enactment, except where availability of a new prescription is concerned. This may take half a day to implement. The nursing and CNA staff are also highly observant and will report their concerns about changes in residents' conditions and their reactions to new medications. They deliver highly personalized care. If I were to fault them for anything it would be for what is the perennial subject of complaint in all institutions world-wide, and that is that the food on the plate doesn't necessarily match what's advertised. Like any institutional cafeteria there are stringent budgets to work with while managing lots of perishable goods and a set number of diners with a limited choice of alternatives, all having to be adjusted for the medical idiosyncrasies of the venue. Due to this a reliance on frozen and canned products is high while the utilization of fresh produce, though accommodated, is minimal. I view this as a budgetary matter as management has put attention and effort into improving the overall kitchen staff and facilities. Having worked in the produce industry locally I know that other facilities have managed to incorporate fresh and seasonal produce into the planned menus of their nutritionists. It does take a high degree of coordination and planning. It would help if the facility utilized a trusted local produce dealer with regular runs to Charlotte and Atlanta markets whose market intelligence their nutritionist could use to better plan menus around on the tight budgets they have. This would go a long way to making Carolina Reserve at Laurel Park's actual menus match the advertised dining experience. That's it. The place is great. I'm thankful for it every day.

This is an ALF run by Hunt Company out of Blacksburg VA. Have had satisfactory experience with my…read moreparent there and would recommend it undergoing the decision with a parent at this point in life.

I have spent a lifetime advocating for our elderly population. Not only to keep them safe, but also…read moreto age in place if possible, and with grace, humor, compassion, and respect. I've visited and worked with patients in many facilities across the country, both independent, assisted, and memory care. When I visited Brookdale Assisted living I was initially impressed. It smelled relatively fresh, and had a pretty lobby, But that's where it stopped. To begin with, the BSC (which they relayed to me should stay in the shower stall to keep the carpet in the room clean), was rusty, the seat was cracking, and the legs were wobbly. Second, she was a fall risk, agitated, and had a UTI which kept her needing to go back and forth to the bathroom frequently. The staff were almost non-existent, and when I called them in to help did they took much too long to respond, even AFTER we pulled the emergency cord. I was intended only to visit with this resident and cheer her up and convince her to eat, as she was down to 97 pounds. That being said, it was not appropriate for me to handle full transfers for liability reasons, and in this case 2 were needed anyway. When I left after she was asleep for the night, giving her a hug and telling her that I would be back the next day they contacted the family to say that they didn't want for me to come back. They did not respond to several attempts to reach them, both by email and telephone. I later heard that she fell and was injured. She was skinny and all bones, so no cushioning. When I was visiting her she had just returned from Mission where she had been treated for a prior fall at Brookdale. This breaks my heart. It is exactly why I fight so hard. There is big money being made by these facilities. They are very expensive, and the treatment is appalling.