At first I was a little wary because, at the time of using their services, there were only 4 reviews. However, I was pleasantly surprised at the entire experience. We got detailed notifications for where to go in the airport to wait for them, how to text them, etc. The guy who picked us up was super friendly and explained the whole process to us. When we got to Silvercar, which was only ~10min from the airport, we just got out and were handed keys to an Audi A4. I've never used a keyless entry before, and had it explained to me in a very friendly and efficient manner. Unlimited miles, and we took advantage. We went all over SLC, then down to a couple of national parks, and to Mirror Lake Scenic Byway, then to Cottonwood Canyon. The car drove really smooth and we didn't have any issues with it at all. We got it very clean and returned it with normal wear and tear and were not charged anything extra. Returning the car was a breeze! Be sure to fill up the tank before returning, otherwise they will charge you a $5 service fee on top of the cost to fill up the tank. Really happy with our experience with Silvercar and look forward to working with them again! read more

Surprised that Silvercar SLC doesn't have more reviews! All in all, an excellent experience from pickup to drop off at the airport. Upon arrival you open the app at let Silvercar know you've arrived and they're waiting for you at the off airport shuttle area outside of the car counters in minutes. After that, it's a quick (under 10 minute ride) to their off airport location. You scan the car with app and off you go! Got a beautiful A4 for my southwest road trip through Canyonlands, Arches, Brcye and Zion. Returning the car was easy, and within 15 minutes of arriving at their location, I was back at the airport. read more

Silvercar by Audi - Grand Canyon (North Rim) - Car Rental Near Me - Salt Lake City, Utah

Simply put, renting through Silvercar has been the most pleasant and enjoyable car rental experience I've ever had. From the outstanding customer service to the quality and cleanliness of the vehicles, Silvercar will make you second guess renting from another agency ever again. I have known about Silvercar for some time but never had the opportunity to use them (either traveled to a city they weren't in or didn't need a car) until now. My family and I recently flew in to Salt Lake City for a long weekend in Park City. Making the reservation online and downloading (and navigating through the app) was very straightforward, and I was able to request two child seats (no additional cost, btw) via their online chat support prior to the reservation, which I thought was really convenient. On the day of the reservation, I was running 30 minutes behind schedule after landing in SLC (helping my sister and her family secure their own rental car through a different agency), but the Silvercar rep Alex was great in staying in touch, providing text updates on where to meet and how close he was to the airport. Upon Alex's arrival at the passenger pick-up area, I was expecting to toss my luggage in the trunk to be driven back to the Silvercar office, but instead, he simply offered me the keys right there, and we processed everything right on the spot! Now, I don't know if that was because I was running late, because I had child seats, or a combination of the two, but being able to process everything right at the airport was a huge customer experience win (thank you Alex!). In the end, from the time Alex pulled up to the curb with the car to when I drove off, the whole process took less than 5 minutes. Over the course of the weekend, the A4 I rented was fantastic. The car was only shy of 2000 miles at that point, but the interior was pristine (it still had the new-car smell) and could have passed from coming straight from the showroom floor. On the morning the car went back, Silvercar was great about sending out text reminders and making sure I knew where to return the car. Their office was easy enough to get to off of the freeway. Another rep was waiting for me upon my arrival, and she politely offered bottled water to take before processing/closing out the reservation, before getting back into the car to head to the airport. Again, the whole process took less than 5 minutes, which was great. I really can't say enough about how much I enjoyed my Silvercar experience. I've rented lots of vehicles from different agencies over the years, and while some of those experiences were very good, none of them come close to my weekend with Silvercar. Moving forward, I will definitely continue to use Silvercar whenever my travels take me to cities they are located in. read more

Silvercar by Audi - Back at the office after a fun weekend. - Car Rental Near Me - Salt Lake City, Utah

Got off our plane - went to rental car location- called Silvercar- they got our number - texted they were on their way to get us - asked how many were in our party and arrived within 10 minutes. He , Gustave, kindly took us for a 10 minute car ride to their location - off premises. Did the credit card transaction on cell phone . Got our Audi Silver car and took off - very smooth transaction! Love the car- here we come Salt Lake City read more

Silvercar by Audi - Car Rental Near Me - Salt Lake City, Utah

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OK, I thought the first review was a fake, but it was a good as it said. Only exception was they drove me to their site when I arrived and took the car from there, but that was convenient and not far. On return, they took me to the airport in the car I rented, making luggage transfer a non-issue! Everyone was super nice, fast (app) and car was great. I am not always optimistic, but this was a best car rental I have had in a long time. Tip; there is a gas station on the same street 500 feet from their entrance. Will rent from them again. read more

Like others I didn't believe it till I experienced it myself. The service is like no other , curbside pick up by the time I got out the door. No hassle , no upselling just get in and start your trip. I emailed the Concierge service the night before to have a ski rack and when I got there there was a clean and new Q5 waiting for me with a ski rack ready and again without an upcharge. Drivers were very professional and friendly. I can't see myself renting from any other place ever again. And the price for all this was still less than most car rentals out there read more

They rent broken cars then try to pass it off on the customers. Also the workers are just generally clueless , stay away.

It was nice to get a new Audi for just $2 more than what the compact rental was from Enterprise. It was a bit intimidating at first renting from an offsite rental location, as I'm used to renting from onsite car rental services. But they arrived quickly and updated me on their arrival time. Returning the vehicle was just as quick and easy. It's about 7 minutes from the airport, which isn't bad at all for what you get. The concierges were very nice and helpful. I'll definitely be renting from them again. And they have the cool Audi Virtual Cockpit feature with a full screen map in the instrument cluster! Made it super easy to find my way around and know which lanes I needed to be in on the highway. read more

Silvercar by Audi - Audi Virtual Cockpit - Car Rental Near Me - Salt Lake City, Utah

Will never rent from a typical car rental place again! The service here is so easy when coming from airport. No paperwork! Car is fantastic and comfortable. Well worth it to rent from here over any other rental company. read more

Silvercar by Audi - Capitol Reef NP - Car Rental Near Me - Salt Lake City, Utah

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Silvercar must not exist. I was stranded at the airport for an hour trying to reach them. They texted me with a confirmation number and phone # to call or text when ready for pickup. When I called that number it was "Sorry - this number is no longer in service." I called Priceline who made 4 attempts and couldn't reach them either. Thanks for leaving us high and dry. We will be sure to tell all our friends to avoid using Silvercar. If I could give this company negative stars I would. Because of this issue I've had to spend close to 10 hours resolving a rental car issue with another company that has caused major grief on a week long trip. Their Facebook page is censored, so any posts I do there will just be deleted without being posted. AWESOME! read more

Probably the best car rental service we have been to - and we have been to many. First, the cars themselves. Gleaming clean Audi's. Next, the service - they picked us up from the airport and once we reached the silver car office our cars were waiting. We checked in with our drivers so there was no wait. They brought us water, our car seats, and made sure everything was ok before leaving us. Will be our car rental choice from now on! read more

Horrible experience. Took a half an hour to come pick me up. Tried calling and texting with no response for ETA. Cancelled my reservation and got a car at Hertz with no issues. I was curious to drive an Audi but absolutely not worth the hassle and terrible customer service. read more

Very easy to use, texted them upon my arrival and by the Time I was curbside the Silvercar Audi shuttle was outside. Thank you so much for such an easy and enjoyable experience. read more

The car was clean, good features. I didn't feel like I was in a rental. Customer service was great. They waited past their closing for our late flight on arrival and Alejandro rushed us to the airport when we were late for our return flight. I would highly recommend. read more