I went to this place yesterday just to fill a small propane tank... the sign said open, all the…read morelights were on and there were 2 people inside. When I get to the door the woman said "we're closed." I said the sign says OPEN! She says, "well, we're closed." All I wanted was to get my propane tank filled which would have been less than 5 minutes but she just went back inside, shut off the lights and turned off the OPEN sign and walked to her car. SSOOOO RUDE. The young man that was with her also just walked to his car without saying a word. I will NEVER GO BACK. She needs to take courses on customer service. I would be embarrassed if she worked for my company and should be fired.

This location for Ace is fantastic! The guys there are so very knowledgeable and always super…read morehelpful. If I have questions, or need help, I know I can count on just asking them questions there in person, and leave with what I need. However... we need to talk about the 1 star experience with the young females you chose to hire lately, usually to work at the front desk. They have bad attitudes, and seem to have no product knowledge, they also seem to treat customers like they are somehow beneath them. I was struggling with my 2 year old during checkout the other day, and the cashier girl kept giving me bad looks like I was holding up her day plans or something. And I think her demeanor was a bit contagious for the customer in line behind me, because it ended up with me feeling a bit put-out at my favorite local Ace! So management. If you read this, please retrain or fire the bad attitude girls. Please and thank you. lol!

The people here are unbelievable help. They always help me get the right thing and save so much…read moretime because they always know right where it is ....and ask the right questions ....so I get what I need the first time. The Zimmerman store is the best...thank you

My husband has used U-Haul twice recently in an attempt to fix the lights on our trailers. The…read morefirst time, the person who helped him (he said it was the manager but my husband missed his name) helped him without charging him anything. The second time (different problem), he only charged him a small portion of the time spent on fixing the problem. My husband was very grateful for the service and for the fact that no one else could figure out what was wrong.

I've been at this location twice now, once returning a trailer and today to purchase an item and…read moresadly both times I was served by the same male bald with glasses wearing a "Store Manager" shirt and was rude both times, treated me like I was a complete bother and never offered a greeting or thank you, just took the money. Sad that today'a world this is a common attitude. Will not return to this location.

These guys are jerks. They require you to give contact information for two people that aren't you…read more Then, when you're two days tardy on your payment because you've been on the road for a couple of days for a wedding, they give your retired mother(who lives 2000 miles away) a phone call telling her that they need to talk to her about a storage unit. Of course, she's like "Is everything okay?" That makes me worried. I'm thinking that maybe my unit caught on fire or I've been robbed. No. It's because my payment is 48 hours late. Give me a break! I mean, that's all? I'll just pay it online. I asked them not to harass my mother the next time. They said it was part of their policy.

I went to the business on Monday 9/5 at 5:15 pm to get 2 bottles filled with propane. I unloaded…read morethe first 1 and hit the button for the ringer to notify that I was there to get propane. I unloaded the second tank and waited for a bit but since no one come out I hit the button again. A guy stuck his head out the door and rudely said "it's going to be a bit before I can help you" I wasn't in a big hurry so I waited. About 10 minutes went by. He came outside this time. And again said it was going to be a bit before he could help me due to problems he was having inside. He didn't seem like he wanted to help me so I started loading up my propane tanks. Just as I finished he cam out again and saw that I was leaving and said "Good, go someplace else " That guy was the rudest person I have had to deal with that I can ever remember. U Haul didn't want my business and will never get it again. Yes I will go someplace else and never spend my money there again. I hope nobody else does either!

great fast service. filled our tanks and got us on our way. The customer service was amazingread more

Called several times and only a voice mail available during business hours. Went down to them and…read moreas I walked in they were just letting the phone ring and not answering it or checking voice mails! Their prices are more expensive and have terrible business practices, go to Farmers trading and save money!