My sister in law came in to look at a watch we were in the store for 10 mins. No one asked us if we…read morewanted to be assisted or if we had anything in particular we were looking for. A Caucasian couple came in after us and was greeted right away and asked what they needed help with. For context we're a minority family. We didn't receive any service till my sister in law spoke up in regards of the couple being seen before us. Emma saved the day! She provided fantastic customer service and assisted my sister in law in making a purchase. She was efficient, knowledgeable and very patient. Thank you Emma for turning the situation around.

Their customer service is horrendous…read more I am positively SHOCKED by these good reviews. I've been here 5 different times. Each and every time I've left disappointed or annoyed by the attitude of the staff. The first visit the man who 'helped' me tried to upsell me for wedding bands. I kept saying I wanted simple to accent the engagement ring my husband purchased there. Thank goodness I was with a friend who finally said, loud & firm, "You are not listening! Simple! Simple!" It just seemed greedy. I bought the bands I wanted thanks only to the friend I had with me. Went to get my ring cleaned. The person who 'helped' said in the most condescending tone, with a scowl, "well did you buy it here?" When I said, "Yes, my husband purchased it here" the response was an annoyed look as she took the ring with a sigh. Pushy and rude.

Henri is amazing! I have been a customer ever since Artin Jewelers was on Route 9. Of course, I…read morefollowed Henri to the center of town! I recently presented Henri with a major project; to reset my wedding ring into a new setting, with a time constraint of 3 days! Not only did Henri meet the deadline, the final product is truly exceptional. I couldn't be happier. Henri always has a warm welcome for me! He is knowledgeable and reputable. I recommend Artin Jewelers without reservation.

I love this jewelers. It is so convenient. Henry does most of work right there so the turn around…read moretime is so quick. He reset my engagement ring and it came out beautifully. And his cost was extremely reasonable. I have had many pieces of jewelry repaired by Henri and I have been very happy with workmanship and the costs

The customer service is wonderful, the price I thought was very fair, and I would definitely do…read morebusiness with them again.

I took my daughter to get a navel piercing. They were very welcoming and knowledgeable. I was…read morepleasantly surprised at how clean and professional they were. They answered all our questions with care. It was a great experience! I recommend!

I stumbled on this shop when I was doing business in the area…read more My wife is very difficult to buy jewelry for. But I found the perfect pair of jade earrings. She loves them and actually wears them. There were so many unique pieces that are priced very well and the shop keepers were very helpful and enjoyable. I was able to get my brother's watch band replaced which had been broken for six months. I will definitely go back when I return to Worcester.

This is a very small family operated business. The husband and wife have been in business for many…read moreyears and it's easy to tell why by the excellent service. I'd go back anytime.

I just picked up a service order today which reminded me of why this is the best jewelry store in…read morecentral Mass. The work included resizing two treasured rings, a repair to my very expensive watch, and most importantly remounting the diamond from my wife's damaged wedding ring into a new ring I purchased from Sharfmans. Dedicated staff, winderful job, expertly executed. Highly recommend this store to everyone.

I had a very simple need (my son needed adjustment on a watch band for an item purchased elsewhere)…read moreand I could not be happier. They have a fair policy for this sort of thing ($10 because the watch was not purchased at Sharfmans), they were pleasant to deal with, and it was a very positive experience. I was also impressed with the selection of items on display in the store and was reminded that this could be a great place to select a gift item. So glad to see this long-time Worcester store thriving, and would recommend them to anyone. This really is the best jewelry store in central MA, can't see a reason to go anywhere else.

Most amazing jewelry store I've ever been in fantastic service I've purchased all my wedding…read morejewelry here and I'll never go anywhere else I also appreciated how welcoming they were to my puppy and brought her water and treats. Thank you for everything.

We had the most amazing experience with Pope Jewelers! We had gone to other chain jewelers and were…read moreextremely disappointed by their lack of rings to try on. I was only able to try on 3-5 rings that were only available in size 6 - it is really hard to judge if you like a ring when it only fits halfway on your pinky finger. We made an appointment at M. Pope & Co. Fine Jewelers and they had a wide variety of diamond rings. I probably tried on 20+ rings. If they didn't have the ring in my size, they were able to take a loose diamond from the back and place it on a "setter" which is basically an empty band they could place a diamond on. Michael and his team were extremely patient and kind. I especially appreciated Michael's extensive knowledge on the diamonds and what to look for in certain settings and materials in order to create the most stable ring. My fiance was able to design a ring easily and it was ready within a month. After the proposal, I needed to resize my ring slightly and they were able to do it in under 48 hours! The ring is so beautiful and even better than I could have ever imagined. We highly recommend M. Pope & Co. Fine Jewelers and will definitely be back to purchase our wedding bands!

Great customer service and fixed my ring for me in under a minute. They have beautiful jewelry as…read morewell. Highly recommend!

I had a 2 carat marquise blue-violet tanzanite stone to be mounted into a platinum solitare ring…read moresetting flanked by a row of 4 baguette diamonds on each side. I discussed what I wanted. But when I picked up the ring, the whole stone was encased in a closed mounting. I explained I only wanted the 2 points of the stone to be set so light could filter through the stone. Encasing all the stone, for safety sake, prevented the beauty of the stone from being appreciated. The jeweler took it back & reduced the mounting to secure just the 2 points of the stone. It was perfect! The brilliance of the tanzanite was now set up high, blue-violet translucence was radiant & secured firmly at the points. Now the beauty of the stone could be seen. I was absolutely delighted & the price was very reasonable. A family owned jeweler is priceless to customers lucky enough to have them in their town!

I read the yelp reviews and was thrilled that a jeweler was so close to us. I read how amazing…read moreAndrea was! However, my experience with Andrea was very disappointing. I initially contacted her in September to make a Saturday appointment to look at engagement rings. She was too busy to get me into a Saturday and kept suggesting during the week which I couldn't do. In addition, it was like pulling teeth to get answers from her, and she would not make an appointment with me unless I knew the cut and setting I wanted. I was so stressed out that I took my business elsewhere. Do not recommend Andrea and this jewelry store. There are five star jewelers in central Mass!

From the moment I stepped into Anthony Andrew Jewlers, I was welcomed by Andrea and her son Andrew,…read moretwo of the most personable and knowledgeable people in the jewelry industry. Their store is immaculate and their jewelry selection is the finest with the most unique designs and designers. This store is a real "gem" for the town of Northborough. Gail Merloni

I'm in the area from out of town and need to get my watch battery replaced. I found Designer…read moreJewelers here on Yelp, and I am so happy to have found them. The staff there are awesome folks, changes my battery and made a few other adjustments to the watch. While I was waiting I browsed the jewelry on display. Most times when I have browsed at jewelry stores in the past, I wonder who the heck would buy or wear any of the jewelry being sold. Not in this store. I think their selection of jewelry is beautiful. Actually I saw something there that was so pretty, I'm hoping my husband can get back up to Mass w/me so he can check out this piece of jewelry I would like him to buy for me. Love this store. Love the people. Recommend!

Great and attentive service. Will become loyal customer. Loved that they also had a bin for Toys…read morefor Tots.

Maria's Fine Jewelry is a hidden gem in Worcester. After experiencing a few other area jewelers :…read more( the search to find my granddaughter's engagement ring ended with one of the most enjoyable shopping experiences ever when we met with Maria and George. First off, Maria's is a very personal, and also high-tech jeweler. I was blown away looking at options in 3D, and this was early in the selection process. You can't beat it!!! Maria asked just the right questions and even educated us about the right metals and options along the way. Purchasing jewelry is often very sentimental resetting older stones (filled with history and love) and updating them to carry on in the future with the latest trends. Our family has found a jeweler we will return to again and again.

GLORIFIED PAWN SHOP…read more Tried to rob me of my Cartier Tank Francaise watch for $500 it's in mint condition with a the original box. The watch is less than 5 years old, If it was worth what the gross sales lady was offering I'd have 50 of them!! They are scumbags! The jewelry is disgusting they sell low end items your better off going to Sachs Jewelers on Shrewsbury ST they treat everyone like family. This place is a scam and will rob you of your last cent just to make a profit, no regard for the customer.