Very attentive customer service. A clean well lighted space, as well. Staff was super helpful.read more

I purchased lab created diamond studs for $1,000. I wore…read morethem once and the earring post bent. Returned to Jewelry Exchange within one week of purchase They would only offer me a merchandise credit. NO refunds. Since they carry junk, I am uninterested. Don't go. Go to a local reputable jeweler!

I stumbled on this shop when I was doing business in the area…read more My wife is very difficult to buy jewelry for. But I found the perfect pair of jade earrings. She loves them and actually wears them. There were so many unique pieces that are priced very well and the shop keepers were very helpful and enjoyable. I was able to get my brother's watch band replaced which had been broken for six months. I will definitely go back when I return to Worcester.

Family run business with excellent and prompt repair service of watches and jewelry. They also have…read morea tremendous selection of new and estate jewelry to meet the needs of any special occasion.

Based on the great reviews here, I went to Sheldon Jewelers with 2 small repairs. I found him to be…read morerude and condescending, and I left.

I was seeking to have a family heirloom ring resized but another jeweler had told me it was…read moreimpossible. I was worried that I would never be able to wear a ring that meant so much to me. Then I found Sheldon Jewelers and the contrast couldn't be greater. They were cheerful and helpful on the phone. In person, they were friendly and capable. Not only did they confirm they could do the job, they were very thorough in getting the right size and showed they understood the materials (both the silver and the unusual setting). I left feeling confident I'd gone to the right place. I got the ring today - not only was it done sooner than I expected but they did a lovely job for well under what I had budgeted. Ella was kind and helpful. They are both warm and talented - just the perfect place to go for any jewelry needs. I highly recommend them.

Needed a new battery for my watch ... and found this convenient little shop. Within a half an hour…read moremy watch was running and happily back on my wrist. Polite and professional customer service ! Thank you!

Very happy to find a reputable watch repair shop. Very happy with all of the watches I had fixed…read moreand cleaned and highly recommend this store. Very fairly priced and Richard is straightforward in his answers. Highly recommend!

Most amazing jewelry store I've ever been in fantastic service I've purchased all my wedding…read morejewelry here and I'll never go anywhere else I also appreciated how welcoming they were to my puppy and brought her water and treats. Thank you for everything.

We had the most amazing experience with Pope Jewelers! We had gone to other chain jewelers and were…read moreextremely disappointed by their lack of rings to try on. I was only able to try on 3-5 rings that were only available in size 6 - it is really hard to judge if you like a ring when it only fits halfway on your pinky finger. We made an appointment at M. Pope & Co. Fine Jewelers and they had a wide variety of diamond rings. I probably tried on 20+ rings. If they didn't have the ring in my size, they were able to take a loose diamond from the back and place it on a "setter" which is basically an empty band they could place a diamond on. Michael and his team were extremely patient and kind. I especially appreciated Michael's extensive knowledge on the diamonds and what to look for in certain settings and materials in order to create the most stable ring. My fiance was able to design a ring easily and it was ready within a month. After the proposal, I needed to resize my ring slightly and they were able to do it in under 48 hours! The ring is so beautiful and even better than I could have ever imagined. We highly recommend M. Pope & Co. Fine Jewelers and will definitely be back to purchase our wedding bands!

Had two watches repaired recently quality work and reasonable prices. I highly recommendread more

DO NOT get your jewelry repaired here! I've had multiple necklaces and bracelets repaired here…read moremultiple times and every piece of jewelry I get repaired here breaks in the same exact place it was "repaired"within a few months. These people are scam artists, if you actually want your jewelry repaired DO NOT bring it to smith and sons!

Heather is a delight. For a small location it's surprisingly filled with tons of special gifts for…read moreall. I had my wife's 50 year old wedding band repaired after it being cut off her finger. The job was superbly done and the ring looked as good as the day 50 years ago when it was bought. Signed: 1st time customer.

Lulu's went above, beyond, and exceeded my expectations in fixing an inexpensive old watch for my…read moremother. I couldn't be more pleased. Lulu's is definitely worth a visit. They have a large assortment of beautiful jewelry and gifts, conveniently located on Church Street in Whitinsville.

Rob helped me with replacing a diamond ring, appraising a bracelet I had and also the repair of two…read morerings. He was thorough and very patient and wanted me to be completely satisfied with my decision. I was completely satisfied with the results and it was all done very quickly. This was my first experience with Cormier Jewelers as we are new to the area. I recommend this jewelry store without reservation and I am so happy I found them.

Received my call earlier this week that my order was in. Being that I was out of work this week due…read moreto injury, it took me until today to shed Mrs B to stop in and pick it up. Stopped in with the kids this afternoon. Though it was pretty busy for the Saturday before Christmas, my wait was not long. She brought out my order and we confirmed it was the right item. She offered to gift wrap it for me and I happily took her up on the offer. One less thing for me to wrap. Something I wasn't expecting was a wheel on the wall. Take a spin we were told. Spin Ms O did. To our delight, we won a $5.00 Dunkin Donuts gift card. Not sure if this was just for the holiday season or something they do all the time, but we were happy for the free gift. My experiences here this month have been great. This will be my new go to for my jewelery needs.

Good service quick turnaround good price for batteries on watch kiosk at Burlington mall near…read morelegal seafood

I found a tiny, cameo pendant for $3 at a junk sale and brought it in to John. He cleaned it and…read morepolished it. It's gold and the cameo is so pretty! He charged me $6 to clean and polish and change the jump ring, it's darling and a bargain! (John might be getting a bit gruff, it's ok. I am too.)

Bought a new watch online elsewhere and the bracelet broke within a day. Brought it in and they…read morefixed it up and had me on my way in no time! Thanks for saving my new watch!!

Need a dive watch battery replaced with a tight seal or a new battery for an Omega Constellation…read morewatch? Many jewelers can't accommodate these types of battery changes, but Tatnuck Jewelers will do these in just a few minutes, while you wait. This is a small local jeweler, a family operation, and Alan is the proprietor. He also fixed a 50 year old, wind up watch a few years ago which is still working, cut off and fixed a ring, and quickly enlarged another ring. Their prices are very reasonable. On our last visit, two battery changes and a ring adjustment cost $40. He is the only local jeweler that I have found who can change my Omega battery. Tatnuck Jewelers are located in a small strip mall in the northwest corner of Worcester. Not the easiest place to get to, but worth the drive. And don't be surprised if you see a giant dog hanging out behind the counter!