If I could I would give this bank a negative start. They treat you like you will get loan and the…read more Poof they ghost with no idea if you did or didn't. Don't help you with anything! Don't go to the bank or try to get a loan of sort!

great customer service, always greeted with a smile, they have several employees to help you so you…read moreseldom have to wait. Don't have to make an appointment to see a banker like other banks.

I have 6 account with them had my mortgage and its loan. I did like simplicity until I had to move…read moreto care for my dying father when my settlement check came. now I am in Michigan trying to settle the estate and need to deposit $41k into my account and you have no other way for a deposit that to mail an enforced check and wait for you to decide to deposit it if it doesn't get lost or stolen. you got rid of shared banking and mobile deposit is limited to 5k. you claim its because of fraud, bullshit. my family and I have worked in the banking field for over 30 years and this is wrong. you are trying to lie and give me a line of bull. I do not recommend simplicity credit union to anyone after this. no loans, accounts or anything you don't help us you just find a reason to lie and screw us over.

I dread doing any sort of business with this bank. Always hands down the worst customer service, it…read moredoesn't matter who you deal with in the drive through lines, they are guaranteed to be rude and in no hurry to get you on with your day. I had a deposit take 14 minutes today, as I waited for my ID and never got a receipt. Was asked after 10 minutes where I wanted my money deposited. I let them know I was in a rush and was told to bear with them as multiple cars were served in and out while I sat and waited. I wish I could say this is the first instance but its taken many rude instances to even download yelp to write this review. Its been a long time coming but I have switched banks and already was way more impressed with Forward Financial, as they had much more welcoming staff and a less stuck up culture of business

We have been using this bank for years. Recently, we went into the bank and Alex, teller, helped…read moreus perform some mundane tasks. He answered our questions in a polite and professional manner. My 90 year old dad was with me and also mentioned how easy and knowledgeable he was. Thank you Alex for your help. If you ever want to teach the Art of Customer Service, you wd be a great instructor!

This s the most unethical bank. The fee's they charge are astronomical and they do not flow the…read morerules. Beware.

From the owner: Associated Bank offers a full range of banking services & financial products and services --…read moreChecking accounts, Savings accounts, Certificates of Deposits, Home Loans, CDs and more. Member FDIC. Equal Housing Lender