(4/5) I want to…read moreshare my full experience at Starz Salon because while things ended on a great note, the beginning was incredibly stressful and disappointing. My original stylist, Emma, had to cancel last minute due to illness, which I completely understood. Since I was heading out of town for vacation and needed my hair done beforehand, the salon rescheduled me for that Saturday with another stylist (whom I won't name out of courtesy). Unfortunately, the appointment went terribly. I was quoted a price and given a timeframe of 11:15 a.m. to 1:15 p.m. for a tone, glaze, and haircut. I ended up being there from 11 a.m. until after 3 p.m. nearly four hours and I never even received the haircut. The total price I paid was much more than originally quoted (even without the haircut) The color process was poorly executed: my hair came out overly ashy, spotty, and completely off from what I requested. The stylist had to re-glaze it, but I was still charged for that re-glaze even though it was correcting her own mistake. I also specifically said I didn't want a full blow-dry just enough to make sure my hair looked okay for my trip but I was still charged for a full 30-minute blow dry I never wanted. Worse, during the service, I told the stylist that my scalp was hurting, and she dismissed it, saying it was probably just "stress." When I got home, my husband noticed visible burn marks on my scalp. That was alarming and honestly made me feel extremely uncomfortable. Then, she told me she wanted to dry my hair before cutting it, which is not standard and made me extremely uncomfortable. At that point, I was so uneasy with the entire experience that I lied and said I had another appointment just to get out of the chair. I left without a haircut and very upset. To the salon's credit, the owner personally reached out to me afterward, apologized, and promised to make it right. Although it couldn't be fixed immediately due to the holiday weekend and my vacation, they followed through... When I returned, Emma (my original stylist) was finally able to see me, and she did an incredible job. She corrected the color beautifully, gave me a deep shampoo treatment, and finally gave me the haircut I'd originally booked. She's professional, kind, and clearly knows what she's doing. I'm not writing this to bash Starz Salon. Mistakes happen but clients should never leave with burns, poor color, or feeling dismissed. That said, it's not about how you start, but how you finish and the salon made sure I was taken care of in the end. Thank you, Emma and the team, for turning it around.

Jenna, trimmed and layered my granddaughter's long hair . The cut was perfect and we left with a…read morevery happy 10 year old. The salon is awesome so upbeat and friendly. Thank you Jenna and Starz! Paula

Sydney's is an intimate salon with one stylist: the owner. Michael (the stylist) and Steven (the…read moremanager) make you feel as though they are entertaining you in their parlor. They are the nicest people ever. Michael is a master with both cut and color. My husband first started going here to get his hair cut because he couldn't stand the gum chewing bimbos with all the loud music at all the other hair salons in town. He convinced me to try out Sydney's after my former stylist was put in rehab. My husband's pitch "I've seen woman come in looking like hags and leave looking stunning." Now that's an endorsement for a salon! Though I color it (shh, don't tell anyone) and have been for 20+ years, my hair is healthy and shiny and credit Michael for keeping it looking fabulous. Only open Wednesday through Saturday and they have a very loyal clientele so book early.

I love it at Sydneys . Stephen, Mike, and Jen are great people and treat you like family. Jen has…read morecut my hair for years and I won't let anyone else do it. I see how well she does my wife's and others hair. She is very talented. They are really flexible with scheduling and always try to make things convenient for you. They need to get automated reminders in place.

How much can change in just a few years…read more.. The staff at PARLR is so fake-nice now. I felt like I walking into the mean girls den & spent my entire visit there being judged for not being cool enough. Exactly opposite the vibe I want when treating myself to some pampering. Ick. Leaving it at two stars though because the space is still beautiful, and the variety of offerings is ok.

My friend referred me to the salon and I just went today for the first time. 10/10 experience all…read morearound! The indoor decor is so cool and vibes are definitely high. My stylist, Kaitlyn, was super friendly and we chatted about what I wanted before she mixed up my color. Comfy salon chair, lots of options for refreshments and amazing playlist. Loved how my hair turned out! Usually by the end of a 3 hour highlite appointment I am itching to leave but could've hung out in this space for longer!!! Will definitely be returning.

Update 2 - My hair isn't looking great. I have actually had more than one person ask about my hair…read morecut. I appreciate their efforts to make it right but ultimately I am not really happy with the result.

I accidentally arrived at the wrong date and time for my appointment. Although my stylist wasn't…read moreavailable, the team at Hair in Harmony graciously accommodated me and managed to fit me in for a color and cut. I've been a loyal client of Hair in Harmony for many years, and for good reason! The owner and the entire team are not only talented professionals but also genuinely wonderful people. The salon's decor, lush greenery, music and complimentary menu of treats create an inviting and relaxing atmosphere. I can't recommend this salon enough! Thank you again, Melissa!

This is the first time that I went to this particular salon to get my daughter's hair highlighted…read more Just as Donna had confirmed, my daughter is a natural blonde with dark roots. We asked for a full highlight and haircut with no blow dry. When we arrived home, my daughter went and dried her hair and literally lost her mind! Her highlights were orange color with a huge quarter inch strip of highlight that ran parallel to her center part on the right side. After spending $262 (tip included), all I wanted was my daughter to absolutely love her hair! I called the salon back immediately and told them that highlights were brassy orange with a huge strip that was present, they asked me to come back in. 25 minutes later we arrived back. I will say they were apologetic and she had no doubt that she would be able to fix it. Growing frustrated with the situation, I decided to go down the street and get a few groceries while she was getting it "fixed". When I got back to get her, the huge strip that was parallel to her part was gone and some of the brassiness was taken away, but there were absolutely no blonde highlights! Deeply disturbed and saddened that I spent this much money and did not get at all what we wanted. No offer to rectify the situation, otherwise. I would not be surprised to find this hair salon to be the next building to be vacant within that area. Absolutely horrible, do not go to this salon.

Angela is fantastic and fun! She really listens and has great input! Salon is centrally located in…read moreWayland.

Just had the best Curly haircut! My hair is wavy and curly, and usually very frizzy. I got the best…read moreproduct recommendations of really good scalp massage too. I've never called my hair before because I was scared of damaging my curls, but they have products that are for curly and highlighted hair ! The best! I'm so excited. I didn't have to drive all the way back to Boston and could enjoy my service in my local salon.

UPDATE: The director called me two weeks later. She says she didn't get my message. I will give her…read morethe benefit of the doubt on this one. She extended me a $12 credit for the price mix-up and applied a 40% discount for a future service. Frankly, I am shocked that she didn't just offer me a free manicure to make it right. I don't write reviews very often, so this situation obviously really upset me. She tried to explain her side of the story for over 30 minutes, even though I said I understood. She just kept harping on the fact that my gels from Thailand were super hard to remove. I don't dispute that, but the nail tech never should have attempted a rush manicure, and an offer for a free manicure is what I would expect. She's asked me to remove this review. I may try another service at 40% off, but I'm not sure if I want to do so. ------------------------------------------------------------ I came in to get a mani/pedi because they were offering a 40% discount. I had no idea that I would come out of there with a decent pedicure, but a horrible manicure, that cost over $100. I was unaware that my toes had gel on them. It took FOREVER to remove them. No one told me that I would be charged extra, nor what that fee would be. Getting the pedicure took so long that she said she no longer had time for my manicure because they were closing. She offered to do a quick polish. She did not get all of the previous gel off my nails, so they were left bumpy. The nail room was also hot because the AC was barely working. The chairs did not provide a massage like most places. The final cost was something like $130. With 40% off, it should have cost around $50. Since they were closing, I was polite and just gave them my credit card. A few days later, I called the director to complain and asked for an itemized record of the charges. She never called me back. I went somewhere else to get my manicure fixed. They DID NOT charge me for taking the gel off. I will never go back to this salon. I can't believe they didn't even call me back.

i had an amazing experience at the salon on Tuesday! Gulnara…read moredid my haircut and she was absolutely incredible. She cut my hair with great precision and professionalism, and the result was exactly what I wanted. She took her time, paid attention to every detail, and made sure I was comfortable throughout the whole process. You can really tell she is experienced and passionate about her work. I'm very happy with my haircut and I highly recommend Gulnara to anyone looking for a skilled and professional hairstylist. I will definitely come back again!

The place was clean, relaxing, and the staff were welcoming. I liked how careful they were with my…read morehair and the results turned out nice. The wait time was a little longer than expected, but everything else was great.