This company is bogus, you call them and they tell you where they are located yet their not even…read moreopen. You have to call a number which they very rarely answer, so they tell you to text them in which their response is very slow. The one guy you have to deal with is working out of his home. I had my phone their for a week in which I had to keep texting him how much longer. He gives it back to me, says its fixed, its not. He tells me to reboot which he should have done himself, still doesnt work. He then has it for a further 2 and half weeks in which i had to keep texting him for an update. Says he will get back to me , but never does. I finally go to his house and he tells me i cant come their unless i have an appointment. He says its not repairable and no refund. Also I want to add his place smells like a grow up, so I guess I can assume thats why he never got back to me as maybe he was stoned and forgot. Just as assumption!!!

Had a great experience , changed the screen for an IPhone5 in under 3 hours. Sent a friend there…read morefor. Battery change and it was very fast and haven't had any problems since

The service here is wonderful…read more I recently built a new computer with brand new parts and for some peculiar reason it wasn't working. I dropped it off here and the guy who fixed it texted me later and explained what the issues were and also offered assistance with other miscellaneous things (normally other PC shops charge extra for this). Being a student in Waterloo without a car, picking it up wasn't exactly feasible in the snow. I asked him if he could drop it off and perhaps have a look at my SSD (which came AFTER I gave him the PC) At my place, he set up the SSD and left. Not long after, I let him know I was having trouble installing the OS on the SSD. He offered to stop by and take a look at it, and of course fixed it. (It turns out that the computer was only recognizing one of the drives) This was all for a flat rate of 80$~. Overall, this was the best experience I've had at a PC repair shop. Highly suggest going here especially with newer builds.

Outstanding service every time. Always fixed my problem within a short amount of time. Very calm,…read morepatient and understanding . It i sgood to know they are there in times of need. Thanks so much ! Linda

I've been there a few times over the years, they were very nice honest and quick. They even lent me…read morea laptop while mine was getting fixed! I highly recommend!

Recovery Force absolutely saved me! I am normally meticulous about backups. However, when switching…read moreover to a new computer, I accidentally wrote over one of my back up hard drives and lost years of photos/videos. I tried a couple different programs with no luck and was devastated. I knew I was going to pay a pretty penny to get them back, if it was even possible. All the quotes I was getting around here were absurd, I actually thought about just moving on and forever regretting my mistake. But after researching online some more, I found Recovery Force being recommended by a bunch of people on Reddit. I loved that they had flat rate pricing, so there were no surprises. They were super quick as well. Within 2 days of receiving my hard drive, Luke sent me what he found, recovered it all, and my hard drive was back in the mail to me. I ran into a ton of shipping issues trying to get the package back from DHL, but Anne was there every step of the way and worked with DHL to make sure the package got delivered. Total was around $475 including shipping. I cannot recommend and thank Recovery Force enough!!

Luke and Recovery Force saved me!! My external harddrive…read morebit the dust and held over 200,000 photos of our trips from the past 35+ years I was devastated at the thought of loosing so many memories of our travels. Recovery Force was able to recover 98% of my photos, and managed to keep them all in order for me. Luke was nothing but professional and personal in his constant communication with me as to what was going on with the my drive and the progress. Every "penny" spend was worth it to have back our photos. Nothing but praise and Thanks for Recovery Force. I could not recommend them more!

This is my second purchase from Eco Tech, old PC still works, but wasn't Windows 11 capable…read more Purchased a refurbished HP Elite desk in June... had a bad video card, it was fixed with no hassle. Had a driver problem it was fixed with again with no delay. I would recommend them for sales and repairs with no hesitation. Guys know their stuff, and stand behind their warranty.

Mike and his staff have always been great. They have done good, fast work for me. Even though…read morethey don't do a lot of Mac stuff they always find a way to help me out - even putting in new RAM in my Macbook (on loan) just to let me see if that was the problem. I highly recommend PC Options.

I have been studying computers for 4 years and am going to university in 2 months to study computer…read morescience. Yet these guys blew my mind! Fantastic service, great smiles, friendly attitudes, and very helpful! They will help you find what you want and need, not sell you on the most expensive equipment. I would highly recommend these people if your 20 years experienced or don't know a computer from a hole in the ground.