Had an issue with water softener called on a Saturday but they were closed. Left a voicemail…read moremessage for Monday morning. Monday I received a callback and got an appointment for the next day Tuesday, Phillip was our technician and had the water softener issue resolved in minute. ( Transformer power supply was bad ). That portion was covered under warranty I had mentioned that water pressure had been steadily been decreasing and Phillip checked a couple of things and we found out that the Well pump pressure was not sufficient enough for proper back flushing of the water softener system. He had the parts to Install a new pump on his work van and proceeded to install a new well pump. Had a couple of leaks from the brand new Well pump specifically 2 orings were never installed at the factory. Phillip was told by his supervisor to use Teflon tape to fix the leak. When Phillip was done with the job he informed me to call the the office and request that a new pump be installed due to the Orings missing directly from the factory. That evening I called Water Care America and spoke with Bryan and he sent Phillip back out the next day to install the missing orings. Could not be happier with the Service Technician and Water Care America's service and professionalism provided to me.

We just moved to the area and had never had well water before. When we first arrived at our home…read morethe water smelled terrible. So I called clean water America, they sent a technician, Brian, out the next day and he not only fixed our smelly water but went through and taught me how the well system works. Brian was very friendly and very knowledgeable he told me about different upgrade options I had, he was very honest and sincere and did not feel like he was just trying to upsell me. I will definitely use clean water America again in the future

Anthony replaced ALL the plumbing plus other repairs in my 1940's bungalow. Then he was able to…read moreswitch out the old water heater for an on-demand. He is great in all ways. I would always call him and highly recommend. Honest, hard working, professional and thorough. If I have any questions he is always a call away.

I highly recommend Purple Plumbing @ 239-333-5023…read more At 5:30pm on Friday evening I had a major toilet/shower/tub backup in a VRBO property that has one bathroom . I reached out to five companies and Anthony Purple was the only plumber to reach out to me. He arrived at 8 pm coming directly from another project. He worked until 10:30pm at night. He kept me informed and provided options in a very understandable manner. And his pricing was more than reasonable. I truly appreciated his understanding of the renter's tough situation and his willingness to work so late.

I needed a licensed plumber to work with my general contractor on the renovation of my two upstairs…read morebathrooms. The plumber that was recommended to me quoted an exorbitant price, so I started looking around and found Paul on Yelp. He was friendly, prompt and helpful in providing a reasonable quote and did a great job on the project as well!

I asked Paul to come out and replace the magnesium anode rod in my water heater with a powered…read moreanode rod that I bought on Amazon. He charged a flat fee for the service and was able to replace the rod and flush the tank out. Prior to the service, our hot water smelled like sulfur -- but sulfur tests were negative, and the cold water did not have any odor. We're on a well here... the best guess was that the anode rod was causing the sulfur / rotten egg smell in the hot water tank. After installing a Corro-Protech powered anode rod, the issue is gone. No more stinky hot water.

Mark came out, Helped me with an old system, Very reasonable and VERY RELIABLE, Highly recommend…read morehim, Using him on the back home on this lot also,

From the owner: It's Clear: You Need Clean Water Ask about our water…read moretreatment services today in the Fort Myers, FL area When your water doesn't taste, look or smell right, it's hard to know how to solve the problem. Luckily, Mark's Water Treatment, LLC is here to help you. We specialize in performing professional water treatments for home, business and industrial building owners within 50 miles of Fort Myers, FL, including in Lee County. You can call us to work on your property.

After my last experience the owner of the franchise reached out to me to resolve the issue. He was…read moreextremely professional and polite, as well as apologetic, I was left with the impression that he truly cared. Service was dispatched within 48 hours (at no cost to me) and was extremely professional and competent. They completely disassembled the unit and throughly cleaned and replaced all non functioning parts. The unit now appears to be functioning properly and I have a high level of confidence that if there are any other issues they will be addressed in the same manner as this issue. It is unfortunate that it took a bad review to get the issue resolved, however, I am satisfied that my experience was not the norm for this business and that my future experience with them will be similar to this example.

Renaldo came to install RO system and installer did a great job, it works, we like it. Would have…read moreprovided 5 stars but the sales experience & engagement could have been more professional. When seeking competitive comparisons, it felt confrontational and condescending. I wanted a good RO system so moved forward but unsettled by the unapologetic sales arrogance from Tyler.

I have had the water softening system for a year. I had no water one Friday afternoon called Mike…read morewas told that there was a disturbance in the gulf and he wasn't going to send anyone. Disturbance was nothing. He sent someone on the next Wednesday. Fortunately my son was able to fix it. Now they are out of business and the pump has stopped working the $500 bladder tank has had to be replaced. The warranty on the pump is void because it should have been covered. I was told that this company was the worst you could ever use.

they are out of business and rightly so !! made an…read moreappointment for a 6 month maintenance system check and filter change two months ahead of the time i would be in florida. i arrive the day before the appointment and wait for the tech to show up. i call them after a few hours and they tell me they cancelled the appointment just cancelled without telling me. i spoke ( yelled ) to mike what the hell was going on. how can you just cancell an appointment i made months in advance to insure the system would be properly working when we arrived. i said you should be out of business treating customers like that !!

Had an issue with the bathroom faucet and another plumber had told us the fix was going to be a…read moremajor repair. Ciaran M came out, assessed the problem quickly, and fixed it within 30 minutes. We have used Mike's Plumbing on a few occasions now and highly recommend their service. Ciaran was personable, easy going, and very professional.

I needed a toilet tank flush valve replaced. I was given an on site quote of $462.28! That…read moreseemed exorbitant so I asked for detail. I was told the high cost was due to the inclusion of a "Gold Membership". That included various discounts on future dispatch fees, parts and labor, a 1 year additional warranty on installed parts, priority service, and an annual "comprehensive" plumbing inspection. I rarely need plumbing service, so I asked what would the cost be without the Gold Membership. That cost was about $20 higher and I would not get the additional 1 year warranty on the installed flush valve!! So I went with the original quote to get the job done. The next day I got an email to schedule my annual "comprehensive" plumbing inspection. The inspection would include (1) documenting all fixtures & equipment (2) documenting the age and condition of entire plumbing system (3) treating drains to prevent clogs (4) providing 3 lists for future maintenance. I scheduled the inspection for 9 a.m. I was told they like to schedule these as their first call of the day since it will take about 2 hours. No one shows at 9 a.m.! I don't receive any communication. Two very young, inexperienced plumbers finally arrive at 10:40! (Had another call). Here's what they did for my comprehensive inspection. They (1) turned on and off faucets and shower heads and (2) took pictures of showers, sinks, toilets, the water heater and the viewable plumbing to those fixtures. That's it!! The "inspection" took 15 minutes with no questions or commentary. They did not flush toilets nor did they turn off and on the valves to fixtures and dishwasher. As they were about to leave, I pointed out an issue with removing the kitchen sink faucet aerator. I had recently replaced all others but could not remove the kitchen aerator. One of the plumbers tried but, likewise, could not remove it. He said he would check with someone back at the shop and get back to me. They went to their vehicle and completed and emailed to me my Gold Inspection Form. That form included the pictures taken as well as a checklist of items they apparently "inspected" while taking the pictures. The form also included some further information about the 1 year additional warranty provided with Gold Membership. Get this....in order to get the 1 year additional warranty, the Gold Membership must be renewed in the SECOND year!!! (So the 1 year additional warranty that was supposedly included in the $462.28 for the toilet flush valve, that started this whole fiasco, was NOT really included!!) After all this, I'm sure what next happened will not surprise anyone. One of the plumbers returned and stated that I NEEDED TO PAY MY GOLD MEMBERSHIP!!!! Oh by the way, it's been over a week, and no one has gotten back to me regarding the kithcen aerator. I'm not holding my breath. Bottom line, in my opinion, Mike's Plumbing is DEFINITELY NOT who you want to turn to for quality, professional plumbing needs. From the above, you can prescribe whatever adjectives you deem appropriate to their service.

I recently had a eater softener system installed in my home…read more Abbey came to tell us about the system and our options. We agreed to purchase and it was installed 3 days later. Ramone was our installer and he was a pleasure to have in my home. There was a slight glitch with the install but he was quick to make it right. After just 3 days since install myself and my wife have already noticed a difference in the water especially on our hair. We were told this could take a week. Mast Family Culligan has been a great company to deal with.

Even though a $3,995.00 aerator was installed to help with the strong odor in the water -- which I…read moredo appreciate -- the overall service was disappointing. I was told the technicians would perform periodic 10‑point inspections and clean the aerator. However, each visit consisted only of emptying the aerator, which damaged my lawn, and lightly cleaning the top portion of the unit. (See photos from the morning after the service). They never cleaned the tank fully, often leaving it only half done. Eventually, sludge from the tank began coming through my faucets. This may or may not have been related, but it was certainly not the level of service I was led to expect. I was also told by their representative, Marcus Ide, that for the purchase I made that day, the Premium Services was included for the first year, that during their visits they would check the salt level and refill it if needed. That never happened. It became clear that what was verbally offered did not match what was actually included in the agreement. He also offered to help sell my removed equipment, but that, too, never happened. My advice: read the agreement carefully before you let anything be installed. Not everything they promise is actually included in the contract. I ultimately chose to get a reverse osmosis system from another company for my well water, and now I can safely drink from any faucet in my home. If you're interested in hearing more about my experience, feel free to reach out: jdarphoto@gmail.com. Look for Michael Jean-Baptiste's post in the previous Google Reviews.

This company has come to our rescue again. We woke up and had no water. Called McCullers in the…read moremorning and by 2:00 we had water. There was a busted pipe 160 ft in the ground. They pulled the pipe out, made repairs and we had water. A wonderful company with amazing technicians.

DO NOT STAND BEHIND THEIR PRODUCT...THEY ONLY HAVE ONE THING IN MIND and that is to get as much…read moremoney out of your pocket as possible and into thiers..They use inexperienced kids as workers who receive instructions over the phone on what to do on the job....They have no problem walking out in the middle of a job and leaving you in worse condition than before they arrived.I would not recommend these guys to my worse enemy....I did not hires these guys they were hired by the worst Home builders in Lehigh Acres Maronda homes.They are the ones who called this company to do some warranty work but yet they wanted me to give them a credit card...THESE GUYS WILL SCAM YOU IN A MINUTE...They will hang around all day just to try and said man that was alot of work .BEWARE OF SHADY PRACTICES.