Horrible service! Their machine broke down and did not complete the stump removal. I called more than 10 times to schedule a follow up appointment but 100% of my calls went to voicemail. So frustrating and regretted ever paying the guy for this job. I will report to BBB soon. read more

Had simply trees come out and take down my trees that were dying in the backyard. The crew did such a great job, they did it in no time! Jason was very friendly when he came out to quote us, very reasonable prices. He is also very noligable, we wanted some ideas of trees to replace the ones dying and he gave us many trees to think about that don't make a mess that we have to clean up all the time. Great job guys! I recommend all my friends to you! read more

Simply Trees is very knowledgeable and does great work! The clean up was amazing, I highly recommend Simply Trees!

Simply Trees should rename themselves Simply the Best. We had three trees, one needed to have a height adjustment and the other two were thinning. They did a fantastic and affordable job. Their crew was prompt, they had a great time doing the work and left me with a very clean yard. We were quite impressed with the workmanship and you don't often see people smiling while they work. It shows that they treat their employees right. 5 star for us, and we'll be using them again for our front yard in a few months. read more

Simply Trees is Unreliable and Unprofessional Jason, one of the owners of Simply Trees, came out on January 2 to survey the job and generate a written estimate to trim a large Mulberry tree in my backyard, with access from the open space behind my fence. I accepted the estimate and scheduled an appointment for Friday March 15. On that day, Simply Trees showed up with a large crew, but did not want to start the job because the ground behind my fence line was too soggy from all the recent rain for their big truck. The job was re-scheduled for Friday May 3, when hopefully the ground would be dry and firm. On Wed May 1 I called the Simply Trees office to re-confirm the May 3 appointment, and was told yes, the crew will show up between 10AM and noon. On May 3 they did not show up, they did not call, and I wasted an entire work day off. After the missed appointment time, several calls to their office went unanswered, and then their voice mail box was full and would accept no more messages. On Monday May 6, I finally reached the office by phone and was told by the office manager the work crew did not want to be liable for damaging my landscaping under the tree, so they decided to not show up. I was told the reason for not calling is the work crew did not have my number, only my address. Really, even though all my information is on the estimate? The office manager said she would talk to Jason and call me back. She didn't, and still hasn't. Why did they give me an estimate and schedule multiple appointments when they didn't want to perform the job in the first place? The no-show/no-call on May 3 and the office run-around since May 6 are inexcusable ways to run a business. Do not make the same mistake, do not choose Simply Trees. read more

I scheduled these guys to trim up my olive tree and the workers showed up but didn't bring all the right tools. They claimed "They didn't give us a hedge trimmer" and said they didn't know what the order was for specifically. I thought that blaming the company I hired to get the work done was unprofessional and made me realize these guys must just be contractors. They also were being goofy in my front yard as they assessed the tree and realized they couldn't do the job. The guy told me he'd try to come back in a couple hours but never showed. I called and left a message with the company but didn't hear back and half the day later I called again and told them to cancel the order. I would avoid doing business with these people. read more

This company did a great job trimming/thinning my Austrailian Willow a couple of years ago, as well as a huge city street which backs up to my back patio (at Arroyo Road). This time I called on Friday just for the city tree (about 50 feet tall) and they scheduled me for Monday. Today six or seven guys came on time, assessed the situation and left to do the work from the Arroyo Road side. They literally trimmed the branches on my side in less than 10 minutes, fifty feet high! They also had the entire thing cleaned up in another 10 minutes and were gone! They did such a great, fast and professional job that I will never hire another company for any tree issues I have in the future. Also, as a side note, they did such a great job on our 60 foot tall Austrailian Willow three years ago that it still didn't need trimming yet. Great Company. Thanks Simply Trees! read more

I am incredibly happy with Jason and his team. This company is honest, has fair pricing, and provides superior customer service. A delight to work with from beginning to end. They removed 4 huge Italian Cyprus trees which were crowding our other trees and pruned about 6 others today. My yard was left spotless and they removed stumps down 15 inches. We are about to start a landscape project and this team came on time ready to work. Jason was very knowledgeable and you can tell he has an experienced team of tree lovers! They were very thoughtful with their cuts and provided great advice. It was a ton of fun watching them work. Love how open the yard looks. Even the trees seem to be smiling! read more

Simply amazing they worked quickly and efficiently, we had a HUGE eucalyptus in our front yard with 7 included bark trunks.... They were here 40 mins early and had everything done and cleaned up in 2 hours WOW. Definitely recommend them for sure. THANK YOU GUYS. JOB WELL DONE and to top it all off they have a senior discount!!!!! read more

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Simply Trees is simply the best! Our new home needed extensive work on all the trees on the property. Jason (owner) came out and gave us a bid. He was professional and on time. Very easy to work with. Once we decided to use Simply Trees, Michelle booked the job for us. The crew of 6 showed up exactly when they said they would and went right to work. I walked the property with Shawn and we reviewed exactly what we wanted done. Everyone worked really hard on what became a really hot day (98+ degrees). They took a short lunch break and finished early. We couldn't be happier with the results. They cleaned up when they were done and left the property cleaner than they had arrived. I promise you won't be disappointed with these guys/gals. read more

We had Simply Trees come out to remove 3 trees and to prune 2 out front. They were expected to arrive between 10am-12pm. To my surprise, they showed up at 9am (but no complaining here!). Everything was removed in about an hour (with an impressive crew of trucks and people). With clean up and grinding of stumps, they were finished in about 2. Simple, no fuss. We had quotes from a total of 3 tree services. Simply Trees was the lowest quote and delivered! Would definitely use them again. read more

Just had Simply Trees remove four trees/grind the stumps, trim two Japanese Maples and three Redwood Trees yesterday. A large crew showed-up in the timeframe that was committed. The entire team was friendly and efficient. They did a nice job cleaning-up afterwards. My wife didn't even notice that they had already done the work when she came home later. I asked a few other highly-rated companies to provide quotes. One company asked me to send them photos of all the trees that needed work. Their bid was higher. Another company told me that they couldn't send out someone to at least provide a quote for another month. The last company didn't respond to two separate requests to quote from their website. The bottom line is the Simply Trees provides competitive quotes, does quality work and is interested in securing new business. read more

Simply Trees did an amazing job, were very professional and also affordable. I would highly recommend them.

Price: Simply Trees provided the most competitive bid. I had already decided I would use them, but bowed to friends' concerns that I do a sanity check and get a few other bids. I did, and Simply Trees' bid was the lowest by several hundred Service: They showed up as scheduled, on time - a crew of six friendly, polite and helpful men who did a great job. They removed a three story pine and ground out the stump, trimmed some branches on other large pines and removed a small tree that was on the property line and beginning to negatively impact the fence and pavers. They dealt politely and diplomatically with a persnickety neighbor. They cleaned up all debris. In essence, they did everything they said they would do, and they did it on time, and at the price quoted. It's a bonus that Jason, Sean and the entire crew were also such nice people. read more

Simply Trees made my African Sumac look like art work, cleaned-up my Queen Palms and Junipers, cut scrap into firewood and cleared away miscellaneous branches from my roof top. The masterpiece was the work they did on the Date Palm! My house looks like a resort now. I'm happy to see it every time I arrive home from work. They hauled all the waste and cleaned-up all the debris. My neighbors are impressed too. Each person that worked on the job was friendly and professional. After getting bids from four aborists, I could tell that Simply Trees sets their prices in a very reasonable range. read more

Simply Trees were very professional, great workers(and fast too!), very nice people. I just moved into my home and I have a huge palm in my front yard that was super messy hadn't been trimmed in years or ever,and Jason came out and gave me a bid he was so friendly and clean cut i knew just by the first impression I was going to hire him. They did an AMAZING job my palm is beautiful now! They did a great cleanup I will definitely be using them again many times and will recommend them to all. If you need a reliable, fast, thorough, and just all around great clean company Simply Trees are your guys! Thank you so much! read more

Great service, very friendly and knowledgeable guys! I was super impressed with how they cared about their work and checking in to see if I was happy throughout the job. Shawn seemed super knowledgeable about our queen palms. This was a big job with 10 palms to trim. I was very pleased at how they cleaned up and even skimmed the pool since debris fell in it from the trees. We were recommended by a family member as they are also the most reasonably priced in town. I would highly recommend this business. read more

We recently had our palm trees trimmed by Simply Trees, and they did a wonderful job. This is the first time our palm trees were properly trimmed. Past tree services only did a fast trim, but Simply Trees took their time and did a meticulous job (including an incredible clean up!) The trees look fantastic, and we have received several compliments from our neighbors. We will definitely use Simply Trees again! read more

Jason and his crew were great! They did a beautiful job on our trees and were very professional and nice. After they were done they cleaned everything up and it looked amazing! I would definitely recommend them and we will use them again for future tree trimmings. read more

It was a pleasure doing business with Simply Trees. Jason was friendly and easy to talk with. He spent time discussing options for fixing the poorly groomed tree I inherited when I purchased my property and appeared sincere in his recommendations. I received an estimate from Terry's Tree service last year for the same tree and was given an estimate that was 30% more and was not very happy with my first impression. I ended up not getting the work done. This year I knew I needed to get this tree pruned or else. I'm glad I found Simply Trees. They did a great job with a difficult tree and for a GREAT PRICE. I can easily recommend them to friends and family. read more

We had Simply Trees come out today to trim 5 massive trees in our yard at our new house in Pleasanton. They did a fantastic job! We could not be happier with the work and think it is well worth the money - Simply Trees is affordable. The Simply Trees crew showed up, worked away on the trees and cleaned up our yard to look even better than when they began. I would recommend Simply Trees to anyone and everyone who is in need to tree trimming. read more

We had a pine tree split in half. They came when expected for quote, they did work they said they would do (even came early because it was supposed to rain and we were on vacation). They took all the wood.....and piles of debris from downed part and cleaned yard. We came back from vacation and all was done exactly as they said. Recommend these guys highly. Were recommended to us by a friend and she was 100% these guys are great and price is reasonable. Robert and Margaret Weidner Livermore, Ca read more

I'm a repeat customer can't say enough about these guys they do a great job. I got fair estimate, timely service and complete clean up. They are all in uniform and care about the health of my trees. read more

After having three (3) companies come and bid on trimming a large cedar and elm tree, as well as removal of another tree, we decided to go with Simply Trees due to the great reviews online as well as their bid, which was considerably less than the other two companies. We are very pleased with the results and excellent service, we could not have been happier with the results. We will definitely use this company again. Thank you! read more

Sean and crew removed and ground stump on 60' redwood in back yard. They also trimmed/thinned-out 3 large redwoods in front yard. The results were dramatic. Instead of a 70' shrub, I now have three distinct and beautiful redwoods in my front yard. The crew was great to work with, Sean always greeted me with a smile and made sure everything was done to perfection. Thanks gentlemen, would recommend without hesitation. Bid was best among 3 I recieved read more

Simply Trees has come to my home twice now to remove some trees and grind stumps, and I couldn't be happier with the work they did. Their crew is knowledgeable, professional, friendly and punctual. Jason and Sean and crew are the best! Our yard looks fantastic, love it! read more

Called in the morning to confirm that I was on the schedule for Jason from Simply Trees to show up from 9:00 to 11:00. Customer Service person confirmed. Waited until 11:30 and Jason was a no show. Called the office and they had to contact him to find out where he was. They said he was running behind and he wanted to know if he could reschedule until tomorrow. A phone call in advance would have been nice. Not hard to do these days with all of the technology. I cancelled and made an appointment with another company. read more

Not a well managed company. They don't communicate well with the customers, they leave you waiting and waiting; then they'll eventually cancel on you. And they won't do this to you once but rather multiple times. Lost my business and will not recommend them to anyone. read more

Simply Trees is simply awesome! On time,professional,very competitive quote and my yard was cleaner when they left than when they showed up. My tree hasn't looked this gorgeous ever! You would be a fool not to hire them. read more

Simply Trees came out today and took a big Ash and several smaller trees out of my backyard. It only took them about an hour to complete what I thought would take a half day. They were in the trees in no time, ground the stumps and did a great clean up afterward. read more

GREAT SERVICE!! This has been by far one of the best customer service experiences I've had. The staff and crew at Simply Trees were friendly and quick. They came out the same day they wrote my estimate because of my concern for a tree that was leaning. They did not leave anything behind. I also had them prune my Maple tree, and wow, Excellent work! Thank you!!! read more

I called and got a decent quote. Called back and made an appointment for the service. When the day came for the work, they were a no-show. I called back and the receptionist, Michelle, told me I was not scheduled at all. After she checked further, she told me the appointment was for two weeks later, which I never agreed to. They made the scheduling mistake, or tried to cover up the fact that they forgot about mine, and there was no apology offered at all. I understand there are a lot of good reviews on here, but they were absolutely horrible in my case. read more

I'm a slacker and have been meaning to write this review for a few months now. I had an established sycamore tree in my front yard (approx 10 years old) that was leaning over so badly that my neighbor had to cut branches off so it cleared his driveway. It also broke the stakes it was originally attached to and was lifting up the sidewalk. It was getting to be a serious hazard and needed to be removed. I got 3 estimates on the tree removal, and also thinning of a birch tree nearby. I had Stumpy's come out, and his estimate was really high, then I had Darrell Wise from Tree Wise come out, and he was kind of a smug jerk and basically said "if we break anything it's your problem". Then Jason from Simply Trees came out to give me an estimate. He was just a little more money than TreeWise, but he was such a nice guy and immediately made me feel at ease. He told me they would clean everything up, and make any necessary repairs if pipes or sprinklers got damaged. I was sold! We made an appointment to get the trees taken care of, but got delayed due to weather. When they were finally able to come out, the job took barely over an hour (Jason told me it might take 2 hours). They were prompt, tackled both trees at the same time, ground down the stump and cleaned up quickly. Jason asked me what my plans were for the area the tree was removed. When I told him I would be replanting, he filled in the hole with wood chips and leveled it out so it could be easily dealt with when the time came, and not a hazard in the mean time! Jason was also extremely accommodating when I told him that I needed a letter from him regarding the condition of the tree in case the city made an issue of the tree removal (I didn't meet the requirements for needing a permit, but you just never know and I wanted to hedge my bets). Jason faxed over a letter within 30 minutes of my request and was extremely helpful. Overall, I was just totally impressed with the whole operation and will definitely use them again the next time my trees need trimming. read more

I hired Simply Trees to trim my 3 very tall (55-60 feet) Italian Cypress Trees. The wind and various animals make the branches stick out everywhere. Simply Trees did a beautiful job and cleaned nicely also. The price was very fair. I will use them again for any future tree problems or needs. read more

Had Simply Trees come out about a month ago and do some work around my property. I don't normally write reviews for services, but these guys stood out. They cut down and trimmed up all the trees on my property. Got several estimates, but these guys beat them all out by a few hundred dollars. I was really pleased how quickly they came out for the estimate and how quickly they could start work. Crew showed up on time, got everything done by mid-afternoon and cleaned up the whole place. Even took out some old branches I took down and cleaned up my driveway on the way out! I will call them again should I need work done on my other property. I appreciate the excellent work and care put into my job. Thanks again guys. read more

The simply tree crew that arrived at my townhome yesterday was incredible from start to end! We had a huge tree removed in the backyard was making a total mess of the entire backyard-purple stains were everywhere! They were very professional and we are so VERY pleased with the job that they did. They were just awesome! They cleaned up nicely too. I only wish that I could have watched them shimmy up all my palm trees that they trimmed beautifully a year ago but I was at work. The neighbors were stopping by to tell us how nice it looked. Thank you simply trees! read more

So I am 'old school' and I like things simple, accurate and on time. My neighbor had SImply Trees do a days work for him and he was very satisfied with their work. He's of the same mold I was made from, so I called Jason and he was here the next day for a quote and some recommendations. Don't let the car he shows up fool you, it's actually very 'smart' of them to use this. The costs are passed on to the consumer, I'm sure. Anyway, I was given a quote that day and it was in the ball park for what I needed done. Redwoods on one side of my house and cedars on the other. They trimmed the redwoods up about 12' and trimmed the cedars all the way up on the fence line. These puppies have been in the ground for about 30 years and it was time for a haircut. They moved all of my wife's plants and replaced them when the work was completed. Clean up was excellent. I like to get straight to the chase and say that Jason, Sean and their crew did an awesome job. Reliability, integrity and thoroughness are just some of their qualities. These guys are the "real deal". read more

Cannot believe how great these guys were. They were a lot less expensive than any other bids we received. It was a pretty big job (so I thought) and expected them to be working for a day or two. The whole job was completed in two hours, with no sign what so ever that 4 trees were removed. Very friendly and would recommend to anyone looking to have tree service done. read more

This company is all about doing a job as fast as they can without considering quality & care of the customer's premises. We live in Pleasanton & had Simply Trees do a fairly "simple" pruning job. They did not follow our instructions & damaged a tree & existing plants by being careless in their work. The owner "Jason" who came to our house to provide the estimate bragged about how much money they spent on advertising last year ($75,000.00 in 2013). I have owned my own business since 1991 & have good sense in detecting another business owner 's intentions. These guys are not about quality, they're about quantity. We will not use or refer this company to anyone in the future read more

I've hired ST twice, and in both cases they were great, from the scheduling to the estimate and the work done. Profession, fast, fairly priced, and they took great care to minimize the impact, which can be difficult when large trees are involved. They even did a fine job of cleaning up afterward. I'm having them come back for more work. read more