This is a pain management center that makes it possible for people who have chronic pain- or short…read moreterm- to be able to get pain medication under medical supervision. Though the rules are specific and strict, the staff is very kind, friendly and professional. I'm very glad to have been referred to this clinic!

I've been to Twin City Medical twice since moving back to Bristol in June. I have a myriad of…read morehealth issues. I found the staff to be courteous, if not overly friendly, but then they put up with people all day, so I imagine that takes a toll. Dr. Roy Andrews was exceptionally nice and on my first very encouraging about getting me in to see a neurologist and pain management. I left the office feeling encouraged that someone seemed to know what needed to be done. However, he had failed to see something in my paperwork. My next visit, 2 weeks later, burst my bubble. He couldn't recommend me to neurologist or pain management as I have no insurance and virtually no income. But none of that was Dr. Andrews fault and he was still very kind. So, in all, the worst thing I can say is that they can't perform miracles or provide no cost healthcare. Their sliding scale payment was still affordable for me. But, for now anyway, nothing can be done but maintenance, pretty much like the past five years.

I am beyond angry at Twin City Medical. I've been going there for a couple of years, and started to…read morereconsider after Dr. Katie Olubowale declined to provide me any type of real pain relief after I had a terrible case of shingles (from having small pox as a child). She treated me as though I hadn't been a patient for years, like I was a junkie attempting to find my next score THROUGH A DOCTOR. Real bright, that one. She was the one that confirmed my shingles in the first place and prescribed me Tylenol. TYLENOL. Shingles are extremely painful, btw. If you haven't yet, I encourage you to get vaccinated for shingles and don't wait until you're 50 like the commercial states! You can get it sooner than that. I arrived at my appointment on time and texted "arrived" as instructed by the text message sent to me, stated as follows: Hi (patient name), please text us "ARRIVED" when you arrive at the facility. Please wait in your car and we will let you know when to come inside. Please remember to wear a mask and maintain social distancing. Only parents and caregivers may accompany patients to their appts. Please arrive at 8:25am and bring all medications with you. I'm not given any further instructions, so I sit in my car and wait for them to let me know when to come inside, as per the texted instructions. I wait and wait until I start getting nervous. I go inside without being told and take a seat. I see patients come and go, and I'm still sitting there.. waiting. After the third patient goes back, I finally ask the receptionist (if you can call her that) why I haven't been seen. Turns out she somehow didn't know I was there, despite my following their text message directions! Apparently, the rest of the patients just ignore the directions and go right on in and up to the window... points for being ignorant of directions, I suppose. At this point I'm fuming, having wasted 45 minutes waiting unnecessarily due to poor instructions. I ask what's taking so long and she replies ""Dr. Katie bumped you down a couple of spots." Wait, WHAT?!? I'm being punished for following THEIR PROTOCOL?!? Unless I have to drive an hour out of my way, I'm done with Twin City Medical and am looking very, very hard for a doctor who has enough common sense to either respect patients that follow clear, laid out instructions even when her staff can't manage to, or can get their staff in line to actually give a crap about patients and their valuable time. I'm so tired of doctors acting like their time is more important than the people they make their living off of.

He helped me greatly with coping with chronic pain, and the life changing events to occur from…read morehaving chronic pain. He taught me various methods to use to reduce pain, learning to accept the " new" way of life, how to get as much out of life. I am appreciative of his expertise.

I wouldn't go anywhere else for Physical Therapy! Russell is friendly, a great therapist, and…read moreincredibly knowledgeable. Working with him and CORA has really helped my back pain. He provides personalized attention and really tailors your exercises and therapy to your needs. Bonus points that the staff are really nice and the facility is new and well-equipped.

From the owner: CORA Physical Therapy North Bristol offers a range of services including physical, occupational and…read morespeech therapy, general rehabilitation, sports medicine, auto injury rehabilitation, work injury, rehabilitation for seniors, plus more. With direct patient access and 24-48 hour scheduling, we'll have you on your road to recovery with one of our licensed therapists in no time. We accept 4,000+ insurances and can treat our patients in-clinic, telehealth (virtually) or in your home. The health and safety of our patients is always top priority.

I'm giving five stars because I used to go to the Cora Physical Therapy in Bristol Va. this place…read morewas amazing! Not only was this place clean it was shiny clean! The docs and all of the staff there were wonderful! Why in the world Cora closed this site up I'll never understand. I had the option of going to the Bristol Tn office but declined not only is it inconvenient it was dirty and the pillows smelled! I simply said no thank you! Please bring another office back to Bristol Va. Did I mention the views out of the clean windows at the Bristol Va office? The views were gorgeous! I loved that place!

RIP OFF RIP OFF DO NOT GO TO THESE PEOPLE. An unauthorized and unnecessary procedure was done on…read moreme and I was charged extra. Plus they were not following COVID guidelines last June, I was the only one in the place that had a mask on including staff, and had a PTA that had no clue what she was doing. They refuse to remove the charge for the cupping which was not needed at all. The PT was doing computer work and not paying attention to what the PTA was doing. She first asked me about my neck and I said I'm here for my back. Needless to say, I NEVER WENT BACK, and have talked to so many people that have said they would never go to the Bristol, TN location ever again either. I did find a credible PT that knew what they were doing. Note too, the PTA even had me do something that could have made a compression fracture worse. Apparently it's only about making money for these people and not actually helping.

My husband saw Dr. Platt who preformed a nerve block. The nerve block was great but when we ask…read morefor another appointment we were informed that he would not see him again. Did not give reason, just flat out refused to see him for another appointment or nerve block. Staff was nice and his medical assistant was nice enough (or so we thought). Not nice to leave your patient hanging. I hope he never has back pain to the point that he can't walk and his doctor refuse to help him. NOT NICE Dr. Platt, not nice!!!!

My 91 yr old mother with multiple spinal compression fractures was referred to "Dr." Rice to see…read morewhether any surgical procedures could alleviate the excruciating pain in her back that, after 2 months, had just this week begun to dissipate enough to get her into a car and to an appointment. First his morbidly obese, picture-of-health PA enters the room and loudly and arrogantly insists that the only recourse at this point is to inject radioactive materials into my frail mother's body so they can "see" the fractures' age. Then enters young, fit Rice who proceeds to aggressively poke around my mother's fragile back asking her if this hurts and that hurts and then when she says "not really where you're pushing", he then HITS her 91 year old BROKEN back several times with force! She is shocked and too intimidated by doctors to tell him to stop and that it hurts and now she has NEW terrible pain in her back ribs!!! We are too exhausted to make a legal case of this in these last months of her life so I thought I would just warn others that these guys are dangerous and should be avoided.

A family friend of ours experienced very low-quality care at this facility; no empathy from staff,…read moreand was repeatedly ignored post-surgery. Do NOT recommend.

The best part of this establishment is the help. Not quite sure how this place works, I see lots of…read morethings think is questionable but then I remember I am not walking in there shoes. All I know for sure is people like Sabrina makes this place . Her smile lights up my grandma face and the other patients. Her care can't be judged with 5 stars cause it's a 10. I watched her with other patients and when she walks in the ones that can smile. As I visit more I may make other comments but for now I am thinking to myself it's better then many others