1. Simpson Mark W DDS

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    Charleston, WV

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    Simpson Mark W DDS

    5.0 (1 review)

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    9 years ago

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    Mountain State Oral & Facial Surgery - Jaw bruised as I expected.

    Mountain State Oral & Facial Surgery

    2.5(15 reviews)
    1.5 mi

    I have been trying to get my surgery scheduled for weeks. My primary doctor's office faxed medical…read moreclearance to them twice and they never put it into my chart. Then last week I brought the clearance forms and watched as the receptionist scanned them into my chart. I then called on Friday and was told the doctor hadn't signed off yet but should do it that day. I called today (Tuesday) and it still hadn't been done. If they weren't the primary dental surgeons in WV, I would go elsewhere gladly.

    My first experience in many years was last October. I was assigned a surgeon which means if you are…read morenot comfortable with that person you are stuck. I was to have 4 teeth extracted. When I woke from general anesthesia, which I should never had due to a medication I was on, only 2 teeth had been removed. No explanation, did not see the doctor either before or after the procedure and I was promptly ushered out the back door to my ride. My vein blew when an IV was attempted resulting in a very large bruise all down my arm with a second attempt being made in the same arm. I called a couple days later to try to get an explanation and was told that there was confusion over one of the teeth to be removed being part of a bridge. I have NO bridges in my mouth! My dentist even confirmed it with Mt. State. They charged me for x rays and seeing the surgeon in October which I did not see him. That money was refunded as payment must be made BEFORE they touch you. Fast forward to present day. A different doctor at Mt. State was requested by my regular dentist as I wasn't comfortable going back to the original doctor. I was x rayed again for the 4th time in a little over a year. I was taken back to a room and was scheduled for the extraction of 1 tooth. The nurse ask me if I was there for 3 extractions? After being left in the room for almost an hour, a different person came in and said they weren't going to extract the tooth in question until my dentist removed the existing crown on it. This was the first I had heard of this and the appointment was made in January. They knew they were not going to remove it and said nothing to me nor was my dentist contacted. Again never spoke with a doctor! As a result of these two experiences at Mt. State I have no confidence in them and am shocked at how I was treated. Needless to say I will be with a new oral surgeon in the near future.

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    Mountain State Oral & Facial Surgery - Three days after oral surgery, my forearm from blown vein.

    Three days after oral surgery, my forearm from blown vein.

    Mountain State Oral & Facial Surgery - IV blew my vein and was pulled immediately.

    IV blew my vein and was pulled immediately.

    Mountain State Oral & Facial Surgery

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    Jack Krajekian, DMD

    Jack Krajekian, DMD

    5.0(1 review)
    1.5 mi

    My 9 year old had a real bad abscess and was in extreme pain. I called the pediatric dentist and…read moreshe told me they could remove the tooth in 3 weeks. Out of desperation I called everyone in the phone book but not very many dentists were open the day before thanksgiving. I was sure my kid would be in extreme pain all weekend but mountain state got him in same day and pulled the tooth. They saved my kid several days or weeks of agonizing pain. Words can not express my gratitude.

    From the owner: Dr. Krajekian is one of the longest-standing partners at Mountain State Oral & Facial Surgery, and…read moreas such, he has dedicated much of his time to perfecting the practice and the standard for patient care. Growing up, Dr. Krajekian always knew he wanted to pursue a career in the healthcare field. During dental school, he was attracted to the idea of oral surgery because it was stimulating, and it allowed him to make a significant difference in patients' lives. He found it extremely rewarding to be able to enhance patients' quality of life, whether it was through the elimination of pain or the administration of a cosmetic procedure. As long as Dr. Krajekian has worked at the practice, his goal has been to create a friendly and compassionate environment for patients to receive high-quality care. He has personally taken the time to train and educate his staff to ensure they are performing at the highest standard. His commitment to the practice, the state of West Virginia, and his patients keeps him among the leading practitioners in North America.

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    Jack Krajekian, DMD

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    Simpson Mark W DDS - oralsurgeons - Updated July 2026

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