After my insurance paid and my out of pocket expense ($380) for a crown I am still having problems…read more I'm going to have to now find another dentist to fix the pain that I have been in for 3-4 weeks. No one should have to suffer like I have. I would never recommend Chatleston Dental. The hygienists there were awesome and as sweet as can be.

My third visit in the last year. Awesome experience again. Treated very well and feels like they…read moreremember me when I'm in the chair. Probably many don't enjoy going but it's a real pleasure to see them... every time

I scheduled an appointment to have some dental work done,( bonding of teeth), the experience…read morestarting with the receptionist was so professional. Dr. Surber and her staff made me comfortable, explaining the process as she completed the work. Her staff was friendly and treated you like family. Highly recommend Dr. Surber for any dental work.

Dr Surber takes very good care of my teeth-always making sure I'm doing well…read moreThank You

I have been trying to get my surgery scheduled for weeks. My primary doctor's office faxed medical…read moreclearance to them twice and they never put it into my chart. Then last week I brought the clearance forms and watched as the receptionist scanned them into my chart. I then called on Friday and was told the doctor hadn't signed off yet but should do it that day. I called today (Tuesday) and it still hadn't been done. If they weren't the primary dental surgeons in WV, I would go elsewhere gladly.

My first experience in many years was last October. I was assigned a surgeon which means if you are…read morenot comfortable with that person you are stuck. I was to have 4 teeth extracted. When I woke from general anesthesia, which I should never had due to a medication I was on, only 2 teeth had been removed. No explanation, did not see the doctor either before or after the procedure and I was promptly ushered out the back door to my ride. My vein blew when an IV was attempted resulting in a very large bruise all down my arm with a second attempt being made in the same arm. I called a couple days later to try to get an explanation and was told that there was confusion over one of the teeth to be removed being part of a bridge. I have NO bridges in my mouth! My dentist even confirmed it with Mt. State. They charged me for x rays and seeing the surgeon in October which I did not see him. That money was refunded as payment must be made BEFORE they touch you. Fast forward to present day. A different doctor at Mt. State was requested by my regular dentist as I wasn't comfortable going back to the original doctor. I was x rayed again for the 4th time in a little over a year. I was taken back to a room and was scheduled for the extraction of 1 tooth. The nurse ask me if I was there for 3 extractions? After being left in the room for almost an hour, a different person came in and said they weren't going to extract the tooth in question until my dentist removed the existing crown on it. This was the first I had heard of this and the appointment was made in January. They knew they were not going to remove it and said nothing to me nor was my dentist contacted. Again never spoke with a doctor! As a result of these two experiences at Mt. State I have no confidence in them and am shocked at how I was treated. Needless to say I will be with a new oral surgeon in the near future.

I had not been to the dentist for several years as I have had unpleasant experiences in the past…read moreand was nervous to make an appointment. One of my colleagues recommended Howard & Howard nd I was extremely pleased with my decision to go here. The staff was friendly and were non-judgemental that I had not been to the dentist in years. Dr. Jacqueline Stump was kind and made me feel at ease. She ended up fixing some of my fillings at another visit and I barely felt any pain; I was impressed and grateful. I have now recommended this dentist to several of my colleagues and will continue to do so. 10/10 will continue to go here.

Recently I had to have an upper molar which connects to your sinuses, surgically removed. Although…read morelocal was injected at the site and I did not feel pain there, I felt much pain from my lower jaw muscles and other adjacent teeth being pried against to remove the tooth. The drilling into the jaw bone created pain and a severe headache. I had to even make them stop to take a break because my respirations and heart rate had increased so much I was dizzy. It took 2.5 hours of drilling, prying and pulling to remove the cracked tooth. The tooth had fused to my maxilla bone because a root canal had been performed on it some years before. I begged for Nitrous Oxide gas or to be given even a Valium to relax and/or aid in the pain relief, but was refused. It is documented N.O gas does aid in pain relief along with providing relaxation. I was told Tylenol should take care of any pain after the surgery. Trauma to the bone creates more pain than any other pain. I was told by the receptionist that the insurance my employer switched to was fighting their office of scheduled fees. That is not my fault. I paid over half of the bill at the conclusion of that torture because of how little the receptionist stated they would receive from the insurance company. I am an Operating Room Registered Nurse, and would NEVER have permitted a surgeon to treat one of our patients so inhumanely. The headache lasted several days afterwards, along with severe pain mainly from my lower jaw of being pried against with significant force for so long. I could not speak, or eat for nearly 3 days afterwards. If you need a tooth extraction, find another oral surgeon.

another great experience at Simpson dental today. Dr christen did a great job on my implant…read moreprocedure with great color match and almost painless. I have been a patient at Simpson dental for almost 40 years. always satisfied. Great office and very professional. thank you Dr. christen

The absolute WORST experience at a dentist EVER!! If you want dentists who only care about money…read morethen this is the dentist for you! If you want an inexperienced lab then this is the dentist for you! If you actually care about your teeth and the way you are treated then keep looking because this is NOT the dentist you want to go to! They also like to push their overpriced services on you so you will apply for care credit or one of the other payment plan options so they can get more money from you (they get a kickback from these services every time someone uses them through their office). All the people saying how nice and how clean this office is obviously have not ever stepped foot inside an actual nice office because this place is outdated in everything from the furniture to the decor and there is nothing nice about it including the part of town it is in! I personally will never step foot inside this joke of a dental office again! ZERO star rating! Only gave 1 star because I had to in order to leave a review!

Dr. Boustany takes time and care with all patients, and has a wonderful team that makes everyone…read morefeel comfortable. Id trust him and his team with anyone in my life!

If you want your teeth cracked and put into severe pain along with dealing with the rude staff....read more

Running by practitioners mostly hard to see the doctor. I didn't have satisfaction with the lab.read more

I give one star bc i have to. Dentist is rude and uncaring and arrogant. Made teeth that were wrong…read moreand my bite was way off when I rested my mouth. I had zero freeway space. The space between top and bottom teeth when your jaws at rest. I couldn't get food in my mouth or even close my lips around the teeth three months after extractions. They told me to figure it out the best way I knew how when I ask how I was supposed to eat. They told me the teeth looked good. Everyone in my family told me they looked bad and it wasn't just me not adjusting which is kinda what aspen insinuated. I don't recommend. The dentist refused to see me at my second soft reline and refused to grind down the thick spots in the dentures. Said she can not do anything while im healing. Even after healing these teeth are far too long and caused me jaw pain. I got refunded less than half my money. 1300 out of 2900. They're just after money they don't care how your smile looks. I deal with the public for my job and now im stuck with HUGE teeth that could never look natural or even passable. I hate the dentist there. The assistant aren't any better. Save your smile and go somewhere else.

A truly wonderful person and dentist! He has a caring staff…read moreas well. Highly recommend!

I have been going to Dr Tupta for 2 years and I only have good experiences to share. The first time…read morewas for an acute visit and they were able to see me within 2 days. Regular visits are a breeze and his hygienists are all good and very professional. All my family members go to him and I recommend him whenever the opportunity arises.

If a business is okay with its staff laughing at someone who's had a stroke and is clearly having a…read morehard time, that's not a place my family will ever go.

Terrible, Terrible, Terrible. Warning, NEVER GO THERE!!!! NEVER GO THERE!!!!!! They only want the…read more$$. DON"T CARE ABOUT THE PATIENTS WISHES!!!!! I went in to have 2 teeth removed. Staff was ok. HOWEVER.....as I lay in the chair I began to have a panic attack and wished to sit up and breathe for a few moments,think, and perhaps even just cancel the whole procedure. However, 3 staff members bodily forced me back into a prone position, pinned me down gave me an injection AGAINST MY WILL!!!!!!!!!!!! They then proceeded to do the operation EVEN THOUGH I HAD JUST TOLD THEM NOT TO!!!!!!!!!!!!! DO NOT EVER GO HERE IF YOU WANT A CHOICE. THEY DO WHAT THEY WANT AGAINST THE PATIENTS EXPRESS WISHES!!!!!!!!!!!!!!

Dr. Chapman said I needed oral surgery. I didn't. His office referred me to Mountain State Oral…read moreSurgeons. Another dentist repaired this important molar three days ago. It looks good and feels good. Get a second opinion before undergoing surgery.

Very friendly and professional staff. Great about letting you know what is going on and informing…read moreyou of the different options you may have. Caters to the patient to make you feel comfortable.