Absolutely the best customer service and most straight forward, up front automotive shop I've ever…read moredealt with. Had my car inspected by a different shop but they weren't able to reset my car's internal inspection reminder due it being a non-American car company. I called Tom's and explained the situation and they were able to fit me in for a same day appointment, I showed up, asked a few questions and was given very helpful information, and then they reset the reminder free of charge! I was quoted $30-$40 from other European car shops in town for the same service, I could not be happier, fresh out of an overnight shift at my job and they made my entire week 5x better in just 15 minutes.

Dropped my car off for a diagnosis and they claimed there was tons of stuff needing done and when I…read moretold them to service it I got it back in worse condition, they were saying that it was normal for it to be running worse and the engine would "reset". It looked like they barely touched it and they overcharged me for their standard labor rates and parts!!! 36.30 each for spark plugs? I went to a different place for a second opinion and it was fixed the same day I got it back from Tom's auto. WOULD NOT RECOMMEND!! SCAM!! Better Business bureau is hearing about this $1,800 SCAM

They do a good job on fixing your car however you must be mindful that they mark up parts…read moretremendously. I needed a blower motor and resistor replaced in my 2014 Mini. The cost of the parts from AutoZone, which is where I believe they got the parts from, cost $190. They charged $516 for the two parts. So buyer beware.

If you are looking for a place that will charge you twice to get the same problem fixed on your…read morecar, I would highly recommend A to Z. However, if you would like a repair shop that stands behind their work, I would recommend anywhere else. Highly disappointed!

Great work. Very knowledgeable about their profession. Best bang for your buck comparably.read more

I live out of town with a student attending MIZZOU. His car broke down and Carl was recommended to…read moreme. Right person at the right time at the right price. Truly appreciate him. Call if you need help. Very personal.

They did an excellent quick tune up on my Trek. Great staff! Fun atmosphere! I will be back!read more

I need a good Passat mechanic in town. Used Walt's and it was a horrible experience. They fixed…read morethe diesel particulate filter ($4500) and an oil leak developed over the intake gasket ($1100). Had this fixed and another oil leak developed on the front cam seal and another area and they did fix that one for free but then another oil leak magically appeared but was only seepage.....yeah it is a hemorrhage not a drop or two. . . .this is a car that up to going to their garage did not use oil and had no oil leaks To top it off, they left the car unlocked and some on pilfered through my glovebox and center console they did not bother to tell us this. My wife got in the car to bring it home and both compartments had been emptied, and the contents were scattered all over the floor. Only a few items were missing, but whoever now has my home address because our proof of insurance was in the glovebox . . .so I cannot recommend Walt's at all

Service was fantastic and very thorough! I would highly recommend this place. Employees were…read morefriendly and helpful!

I had been told by a tire repair shop that I needed a part replaced that had to do with the…read moresteering on the car. They wanted to charge me $550. I took my car in and Blake, the owner took it back and put it up on a lift. My car only has 38,000 miles so I thought that was suspicious. Well, it turns out I did not need "anything". They save me all this $$. I will certainly use Automotive Specialist in the future. Thank you Blake.

The manager had horrible customer service, likes to talk down to his customers, and say that we…read moredon't know shit. The mechanics tried to over charger by over double. We where lied to on the first call and was told we need to pay for more testing that wasn't necessary at all got a call from the manager and he ignored all my husbands concerns on the over charge and the mechanics. Will never go there again, and will never recommend them to anyone in state or out of state.

The worst part is that now that I have this interlock I get to deal with these fools for another 6…read moremonths. By far the worst customer service and professionalism I've ever experienced. And when they closed they just ignored me. Like you fucks know you have my car! No call no nothing. Thinking g of starting a small claim against them for my Uber bill and for making me miss doing everything else I need to do. Yall should be ashamed. I wish I could get my money back and go somewhere else. I feel completely ripped off.

Alternator went out in my daughters 2005 Honda Civic. I am in KCMO and they are in COMO…read more Jay and Matt were very helpful. Timing was PERFECT- this car was their only transportation and they had my daughters up and running within 24 hours. Great customer service- your service was EXCELLENT! (This is rare in today's world). Thank you again-I have found a auto repair shop I can use in the future while my daughters are in COMO!

All-star has top-notch mechanics who do a great job with preventative maintenance. They help you…read morekeep your car going by thoroughly inspecting your car each time you bring it in. I had a small list of maintenance needs brought to my attention, as I was at the 60K mileage mark. it would be a lot of afford all at once, so they helped me prioritize them. I've worked my way through the list as my finances allow. I'm thankful for their service because I want my car to last long and drive well. The service staff in the office are fantastic with communication. you can't get any better than RJ. he is so respectful and helpful. The staff can text or call you. they also send you a little report link via text. you can see photos of the findings before deciding which maintenance to proceed with that day. I know people say they are expensive, and I suppose that they are, but I see it more of an investment in the longevity of my car.

We were traveling from stl to Colorado and our truck was overheating. We managed to get it to…read moreColumbia and I saw the good reviews so we stopped here for help. They got us in within 90 minutes, found the issue, were so kind, honest, and barely more than it would have cost my husband to buy the part and the tools he didn't have and fix it himself. We would absolutely return and wish this shop was in stl.

We were traveling cross country and our truck developed trouble. We called them when they opened…read morethe next day. We were instructed to come by and they would see what they could do. We arrived at 8am and were on the road by 1pm. We were kept aware of what they were finding and treated with empathy since we were out of towners. The work was done with high quality and very reasonable priced

First time I took my pickup to them Brad did a good job getting it fixed, called them again about…read moredoing some more work told Josh what I wanted done and he said he would call back later that day with the price never did call me back 2 days later we called him back and he said I'll have to call me back with price and 4 more days went by and hasn't called me back so I guess they don't won't to do work for me and I'll never go back to Simpson again and definitely won't recommend anyone to go there . People have told me that they were surprised Brad would do that

I have been to a few service shops and Simpson's by far is the best! The owners are friendly,…read moreHONESTY is why I keep coming back. I went to them with a rattle and they found a reason for the noise. No reason to go elsewhere.

Brent is honest, knowledgeable, professional and genuine. He takes pride in his craft, and makes…read moresure that his customers, many of whom have been with him for years, understand what needs to be done to fix a problem. In many cases, he has taken photos and even videos of what is going on in the engine or from under the car on the lift, so that I can understand the problem (which I appreciate). He has serviced every car I've had, and I've been very happy to refer him to my friends and colleagues.

Thanksgiving weekend, we were in Columbia from Cleveland when our car broke down. Every dealership…read morein town was closed including their's. But we placed a call, and they not only fixed our car the day of, but also picked us up in the spot we were waiting for the repairs. We were back on the road by evening. Their service, kindness and professionalism is unmatched by any other. There is truly nothing but praise to give for this garage.