My wife and I are redoing our house after being caretakers for the last 10 years. We decided on…read moregoing to Furniture Fair because we've bought furniture there before and its still in pristine shape. We wanted to get big comfy recliners and a couch for company to sit. We also bought a dining table that my wife absolutely lives. We were helped by Samantha and she was great! She helped us see what we couldn't see on color schemes and she was 1000% correct. Furniture fair has quality products and quality personnel. We will be back! Thanks Samantha you are an absolute Rock Star!!!

DO NOT SHOP HERE. I went into this store two days in a row and talked to two separate sales people…read moreeach day about a table that was on clearance. When I purchased it on the second day they called me after to tell me the table was tagged wrong and that only the chairs were on sale and that "we could talk about a price the next day". They told me for an hour how happy they were I was purchasing it because they wanted it off the floor just to try and scam for more money 30 minutes after I had left the store. Will not be shopping here in the future. Do not trust clearance prices. The store manager called the day after all of this in the morning and said they'd honor the price only to call again 6 hours later to go back on her word and say they wouldn't. DO NOT TRUST THESE SALES REPS OR THIS STORE. Very poorly managed.

I love Bed Bath and Beyond. Upon entering, this location was very clean and staff were in the…read moreaisles stocking products. Staff were wearing masks. I didn't see a hand sanitizer station for customers though. I was approached by a staff member within a minute of entering the store asking if I was finding everything. He was very nice. The store was definitely easy to navigate and each area of the store is labeled so you can easily find what you are looking for. I was looking for front door mats specifically and found them near the front of the store after doing a lap through all the aisles and sections. While I was browsing throughout the store, everything was in stock from my quick glances. The clearance section was a bit messy with products on the floor leaning against shelves which blocked the items behind it. There was a worker in the area adding more items, but it did not appear that she was organizing the mess. Overall, this is a decent location and the staff appear to be busy stocking. I'd recommend!

I typically only shop at Bed, Bath and Beyond for other people's wedding gifts or my own (I…read moreregistered there for my wedding). However, after my last visit I might have to go more often! The service was exceptional! I got asked at least twice if I needed assistance, and not in an annoying way but a helpful way. When I needed to get large trash can off a high shelf there were 2 employees ready to help! I also had a 20% off coupon which made the price even better. I get those in the mail often and will look to use them more.

Having gone to Home Depot or Lowe's based on convenience, this was my first time going into Ace and…read morenow I can see why they say ace is the place with the helpful hardware folks the difference in service is night and day, and you felt like the person behind the counter was your dad trying to help you.

Greeted at the door for a unique fastener need & was hosted the entire way. My guy searched high &…read morelow to find my exact solution. Customer service 1000%!

Made the worst purchase OF MY LIFE in this store with sales associate Randi (sorry Randi this isn't…read moreyour fault). The furniture has unraveled from within. The customer 'service' is a total joke at the corporate level. I've been trying to get my items replaced for 406 days. This is what I have to show for $11,000. ** extra funny - they blocked me on Facebook for conversing with other patrons about similar experiences I guess, otherwise it was just from sheer embarrassment of their products and have been working hard to delete my yelps too, if you need proof of purchase I'd be happy to provide it, this review is totally legitimate, like it or not.

I visited your store a few times and on my last visit Beth helped me. She was lovely. She assured…read moreme I could order by phone once I had a chance to take some measurements. I called the store a few days later and asked for Beth. She wasn't there. Taymee is who I spoke to instead. Taymee was unpleasant. She treated me like I was a burden. Her tone and sighs clearly indicated she was uninterested in answering my questions or helping me place an order. She put me on hold at least 5 times, tried to rush me off the phone, and said she'd send the quote to my email and I could just call back and deal with Beth later. I never received the email. Beth contacted me a few days later, and again was lovely. I wanted to see some chairs I was considering in person so Beth said I could come to the store to see them, but she'd be on vacation so Taymee could help me. I reached out again asking for the quote via email and Taymee did not respond. After a few days I sent another email which Taymee did reply to saying simply "I sent the quote. Here it is again". No greeting, no let me know if you have questions... I noticed on the terrible picture she took of a printed quote my email was incorrect. I replied with a friendly message to let her know. I again received a short, unfriendly reply "Okay. Thank you." Your customers don't care who gets commission. We expect kind, friendly, courteous, helpful customer service no matter who we talk to. And at your price points you should offer nothing less than exceptional customer service. I'd be happy to forward the email correspondence. Just provide an email address. I expected much more from your company. In the next 1-2 months I'll be spending up to $20k in furnishings and it's unfortunate it won't be with Arhaus.

Looks like it's under new ownership. They should have a remodel and restocking happening! They also…read morerent U-Haul trucks for the local Deer Park Dillonvale community. This has always been a great addition in my opinion. Staff is friendly. Let's support the new Owner Anthony.

I was in this store yesterday - looking for an item I thought they may have in stock. While looking…read morefor the item I was asked if I needed help. I said, "yes", and explained what I needed. He immediately told me he was out of it but he hadn't looked for it and seemed confused about what I was looking for - due to a language barrier, possibly. He then points to where he said it had been and says, "See, sold out." I said, "But that's says glue sticks (for glue guns) and I want a leather punching tool." He got irritated and said, "No, that's it. That's what you want." I told him I did not want glue sticks and thank you for his time. I went to leave and saw a clerk sitting at the register. She's eating a bag of chips and licking her fingers while I tell her what happened and asked if she knew if they had it in stock. She cut me off, while licking her fingers, and says, "I have no idea. Ask him." and points over to the paint area of the shop. It's at that time that the man standing there walks off and the man I already dealt with took over. I find the man that had originally been at the paint counter and tell him what I'm looking for. That it's a tool and they may not have it in stock. That it's on their website and told him what it does. Described what it looked like also. Then I told him what happened with the other man with the glue sticks. What did this man then do?? He took me to another part of the store and showed me more glue sticks. You know the kind elementary children use in kindergarten. I said, "I'm looking for a rotating leather punching tool. The kind for punching holes in belts and purse straps. The handle is like a pliers and the top has different size spikes that rotate." He then points to the paper hole puncher and says "That?" That's when I thanked him for his time and I left. I should point out that these were not teenagers. These were adults. Everyone was at least in their 60s. That was one of the worst customer service experiences I've ever had. It's absolutely ridiculous that not one person would listen to what I was looking for long enough to realize that I did not want glue sticks or paper punchers or maybe stop licking your fingers while someone is asking for customer service.

Great people, very helpful, Can't beat this place, try it for your hardware needs. you won't be…read moredisappointed.

I've been visiting these folks for a long time now. They're close and almost always have what I…read moreneed. All the guys there are friendly and very knowledgeable. Excellent at fixing screen doors and a great place to get your Propane tanks refilled. (seems I always run out when we have company over for a cook out...and someone walks through the sliding screen door at some point in the evening!) If you have a problem with plumbing, painting, yard work, anything related to your home repairs, These folks can help, and it won't cost you an arm and a leg.

Great quality and great prices Service is super , they…read morereally take care of you, I recommend this place 100%

Very friendly and helpful staff. Bought two nightstands and they are very durable. Great price,…read moreespecially compared to other furniture stores. Very happy with my purchase.

I really appreciate businesses that value excellent customer service, and this store definitely…read moredoes. Dee was friendly and helpful, and the store was clean, organized, and welcoming.

Usually when I go in there, I get greeted everytime. I went in twice in one day and both times I…read morewasn't greeted which was odd to me then someone else came in and I heard them greet everyone else. Not sure why but it made me feel some kind of way. They do have great selection of goodies.