For anyone looking for a jeweler to make a bespoke engagement ring setting, I would very strongly suggest you look elsewhere. My fiance and I went into Sinclair mid March with a diamond we had already purchased, as we were ready to have a setting made, and although we walked in at 5:45pm on a Saturday (they close at 6) just to discuss options and prices, we walked out 10 minutes later having put a £250 deposit down on a ring that we were told would be ready within 4 weeks. I showed pictures, tried on a similar style ring that was beautiful, selected a setting style and got a quote under our budget, we were very pleased. The owner, Peter, was friendly and certainly has the gift of the gab that can bamboozle you a little especially if you are an excited bride to be who can't wait for her ring. However, a few days after placing the order I decided I wasn't happy with how much information we had been given and started to get a little bit worried that we'd rushed into the order. So I phoned and spoke to Peter and he assured me the setting would include .5 to 1.0 carats of pave diamonds, which after my extensive research was exactly what I wanted and matched the price we had been quoted. However, he then told me that the ring would actually now not be ready for 6 weeks meaning it would arrive the day of our engagement party if we were lucky. Long story short(ish). the ring arrived 6.5 weeks after we placed the order and 5 days after our engagement party. The setting style was completely different from what I had chosen. COMPLETELY. The total carat weight of the side diamonds was only .26 and I only found out the exact weight after bringing up the fact that this should be lasered into the band (he had tried to tell me it was .3 to .4) and pointing out myself when looking with the magnifying glass. He had also insisted all the way through that the ring was completely made on site, which I know has to be false since the total carat weight of the side pave diamonds was lasered into the band but he didn't even know if it was until he looked (the jeweller that fit our center stone into the setting was standing right beside him so if he had made it I'm sure he would have asked him). They are extremely disorganised and the other shop workers (women) aren't very friendly or helpful. Basically the main problem is I feel they are dishonest and do not deliver what they say they are going to deliver. We ended up paying £550 under our budget for the ring because total weight of the side diamonds were so much less than quoted, so I really don't understand why they didn't deliver what was quoted, they could have made a lot more money if they did! I can only put it down to disorganisation and forgetting what exactly they were supposed to be doing. We really should have refused the ring and demanded our deposit back, but after waiting 6.5 weeks I just really, really wanted my ring. Plus, I have to say the ring isn't horrible it is beautiful, it's just not what I wanted. So, we are going to have to take the ring to another jeweler and hope they can transform the ring we've ended up with into something closer to what I ordered in the first place and hope this can be done with the leftover money from our original budget. If you want to buy a ring from them that has already been made and is sitting in the window you will probably have no problems, although they don't seem to offer any kind of warranty and our only proof of purchase is a scribbled out receipt with little information on it. All in all not the joyous engagement ring experience we were both hoping for, avoid them for any bespoke rings!!!! read more

I cannot speak highly enough of Peter and his team. After having a disastrous problem on my engagement and wedding ring (with the jeweller next door), I went to see them, both shaken up and nervous. Basically, my wedding band needed a half shank change + size reduction. Basically, some pretty heavy work. Needed to cut the ring in half and replace the shank (which had been damaged and filed down to half its size by another jeweller). It was a big job and he knew how panicked and uncertain I was. Not that I didn't trust him, but because I didn't have a great experience with the other one. Peter was very sweet but still very professional. I felt that he knew and understood how I was feeling and was ready to work hard to make up for someone else's mistakes. After coming back with my husband, we both felt comfortable giving him my engagement ring and wedding band for them to be resized and for the band to be cut in half to replace the shank. Due to the past experience, I was very nervous during those days, because those rings are important to me like they would be for any young bride. Fast forward a couple days later, I came back and the wedding band was looking perfect. I cannot tell that it's just been cut in half and put back together with another half shank. It looks absolutely immaculate. Of course, both rings were resized as well and they fit just perfectly. As the rings were bought in the US (14 carat), he had to work with 18 carat for the half shank which also adds value to the ring. In total I paid £200 for the job of resizing both and replacing the shank. Was it worth it? YES. I am so happy I trusted Peter and his team. It is an expensive price of course, but the rings are perfect and the job was perfectly well-done. I cannot thank them enough for what they did. Apart from the moral support they provided, they had excellent service. During my time in their shop, a lot of people came in and out and a lot of them seemed perfectly happy with the service. As for the jewellery selection: They have a lot of everything. You can find watches, rings, bracelets, and many more. All of their products seem to be good quality, great style for a reasonable price. More importantly, I think that buying with them would be a good choice because they are very professional people. Thank you very much to Sinclair for fixing both of my rings and being so nice. read more

we can not say a bad word about Sinclair Jewellers in Wimbledon. We went in on our wedding Anniversary for my husband to purchase a ring for me and the staff could not be faulted in anyway in fact they could not have been more helpful and considerate and very patient as we were not entirely sure as to what style of eternity ring my wife wanted. the staff especially the gentleman and lady were so kind and showed no annoyance and showed my wife more than a tray full of rings to which she was undecided so we asked kindly if they would mind if we had a chat outside and on the way back in right in the window near the door my wife saw the ring that she really liked and funny enough it was the same ring that I was looking at on a different website. we had a budget but although the ring was over budget I really didn't mind as my wife's face lit up, although it was a completely different style of ring it did require resizing. my wife mentioned that she had some other rings that were either to big or to small and we showed the rings to the gentleman and we also had these resized too and another ring to which my wife said to the gentleman this is not really worth much but it is the sentimental reason why my wife keeps it, the gentleman agreed to look at the ring and we were informed it was an antique ring and valuable (we will never sell the ring) and we were both in shock. We will certainly be going back to Sinclair Jeweller's as my husband would like a ring for his birthday. we would not go anywhere else now. Sinclair Jeweller's have done a very good with my rings even the cleaning and polishing have made them look new but now my wedding and engagement rings need doing as well. Thank you to all the staff involved in my rings, you have made a husband and wife very proud and happy and we will certainly be recommending you to everyone we know. (already have). read more

I was Assistant Manager at Sinclair Jewellers in 1989 and I can personally attest to the genuine caring attitude, sincerity and good old-fashioned values held by Proprietor, Peter (Pradip) Vara. The business is conducted in an old-fashioned way, too - at least, certainly was while I worked there and I cannot imagine it having markedly changed under Peter's stewardship. Peter is A GOOD MAN and the business; despite assistants who might come and go; is essentially a one-man-band, which means that Pete pretty much carries the whole shebang inside his head (remember, 'old-fashioned'), which is quite remarkable. However, occasionally this leads to accidental lapses - Peter will always tell the customer his sincere opinion of the purchase or work required to be done, from a really genuine sense of helpfulness and rarely will that customer be let down in any way, manner or form. Hello Pete. Kind regards from Angus GF. read more

This store came recommended to me and I looked forward to visiting to buy my engagement ring an experience you'd hope would be made positive through a friendly service, but I have to say I was very disappointed. Everything our first server told us (in a very inflexible, unhelpful and frosty manner almost as if her aim was NOT to make a sale) was contradicted by another member of staff (presumably the owner). Although he was slightly more helpful as his advice completely differed to his colleague's it didn't invite much faith from us as customers. Not a good first impression and its very unikely we will return or buy our wedding / engagement there. read more

With reference to a negative review I made some weeks back: as it turns out this was a misunderstanding between myself, Breitling and Peter Vera so consequently the allegations made were unfounded and the situation has been resolved. I have been impressed with the service provided to me throughout this, and I am also impressed with the manner in which Peter has gone about this, since customers of his have asked him about the review and this must have been difficult. Therefore I would like to state that Sinclair Jewellers has provided me with an excellent service and I would recommend them to anyone with any jewellery needs whatsoever. read more

We recently purchased our wedding rings from Sinclair's, designing them from scratch with the help of Peter their jeweler, who was so accommodating and amazing! They done such a fantastic job, very personal, a very good price, a bespoke design, very friendly, just an amazing experience. We cannot recommend them enough! Personal touch and customer service means more to them than making money! They really are amazing at what they do and are all about customer satisfaction. You will not be disappointed by them! read more

Unbelievably rude and rushed on the phone, so much so that I will not be using them. I was so taken aback that I actually rang the woman back to say how upset I was at her tone and her lack of understanding about how important it is to me to get my wedding ring and engagement ring slightly enlarged. I was very calm and polite but she listened for about 5 seconds and before I'd had a chance to explain myself fully she said 'goodbye' and put the phone down on me. read more

I have recently moved in the area and a trusted friend recommended this Jewellers to me. I had an engagement ring which the manager had to completely re-model for me. I was so unhappy with the previous jewellers job that I wanted to sort my ring out as soon as possible. Peters knowledge is invaluable and I am so happy I went there. The price, time and service is the best I have had and I will be recommending this place to all. 5 STARS!! read more

Just had a lovely experience at Sinclair with my 14 year old daughter, whose recent ear piercing at Claire's had gone wrong. The people who helped us here couldn't have been more different: we were given lots of information in a very personal and friendly setting. We will definitely be back -- should have come here in the first place! read more

I have to tell you, he wasn't very polite to my wife nor to me when we had the clasps checked on a ring and then accused her of wanting to skip off without paying. He then went on to tell her that I didnt know what I was talking about. Charming ! Pretty strange behaviour. read more

I have shopped in this shop for 23 years and can not believe what I`m reading,Peter and his staff have always been lovely,very helpful and polite.Please new customers go to the shop and see for just how helpful and friendly a service you will receive. read more

Sinclairs have just successfully serviced and fixed the watch I was given for my 13th birthday in the 1960s. Given it a whole new lease of life! Helpful, friendly, personal service, happy to recommend them to anyone. read more

I simply do not understand the negative review. I have shopped here for many years and the service and professionalism of the owners has always been exemplary. Please do visit to find out for yourself. read more

Sinclair Jewellers has an excellent range of beautiful jewellery, clocks, silver picture frames and more. The service is efficient and polite and I would definitely recommend them. J. Stanton read more

I have been visiting this jewellers for the last 5 years. They are friendly and reliable and have repaired a number of items for me. I thoroughly recommend them Lynn W., Wimbledon. read more

Bad customer service, unorganized and pushy. Go somewhere else with your business and save yourself the headache