This js the worst hospital all the cate about is checks and they really need to shut down my grandma almost died there because them so called doctors if ur arm is cut off or ur bleeding they will help but other things they wont give a damn about you I wish i could give yall a 0 stars read more

Had another one of my employees needed a surgeon for a finger injury. No surgeon on staff at the time and the surgeon on call would not answer. They told us that we my need to go to UAB or New Orleans to have the work done. I took him to Memorial in Biloxi. They had a surgeon look at it as soon as we walked in. If you have a injury and can make it to Biloxi don't waste your time at Singing River Pascagoula. Should be called a clinic Definitely not a Hospital. read more

Updated review. This is for billing department. I don't like the charges& bills....It just keeps coming! This is for a D&C operation. I was charged $898 on the spot at the hospital and billing lady said this goes towards my doctor who would be doing my procedure. Husband paid & we thought that would be the end of the bills. A month later, I got a bill for $119 that goes towards the anesthesiologist. I mailed in a check for the full amount and it was deducted from my bank. Then a two weeks later, I got a bill for $298 from OBGYN office...No clue...Called and they said it was for the procedure and I told her I can't afford it right now and they dropped it down to $222.60 (I paid.) The experience with the hospital was nice, staff was nice, but the billing....Call before going through any procedures! I was not expecting to get so many bills after paying that first one. read more

Singing River Hospital - They have my name and code for my husband to track my progress during my surgery. - Hospitals Near Me - Pascagoula, Mississippi

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Update on previews reviews: We thank the director of the legal dept. for finally addressing our issues and hope changes have already taken places by the nursing director of the system as far as what she is able to control at present. Also, ty to Mr. Kyle Carter of Pafford for addressing the issues of outside contractors and hopefully hiring contractors who are accountable and clear on procedures. We hope that disciplinary action has been taken and recommend that all vehicles acquire reliable surveillance. As for the nurse volunteers that accompany patients, I would advise clearance before medication is administered or any harmful actions is taken. For other details pls refer to the singing river legal rep. I believe there's room for a Lot of Improvement. read more

This is absolutely the worst hospital that I've ever been in. The Skilled Nursing program is EXCELLENT. However, the front door reception areas are the worst. I'm handicapped due to numerous reasons and now am using a crutch to hobble around and asked the front desk teenager to request a wheelchair for me to bring me to my mother's room. She said, "No, because I'm not a patient that the hospital doesn't want the liability if I were fall out of the wheelchair." Now, what abject ignorance about the meaning of liability is this. Whomever that lawyer is who concluded this is a numbskull and needs to reenroll back into law school at the very beginning. For example, if I were to fall whilst hobbling to my mother's room after being denied a wheelchair to get there, just whom is liable? The hospital especially after I very nicely requested a wheelchair. Hmm, a liability lawsuit would be smacked onto them. Secondly, the front main entrance wasn't manned for 4 out of my 5 entrances through that MAIN entrance. Of course, no help with a wheelchair, unless someone very kindly brought one to me, for which I was extremely grateful. Maybe the hospital is in such dire need of more patients that they just want people to fall on their premises and risk huge liability lawsuits against them. Lastly, kindly don't send me a "canned reply asking me to call y'all." Just quickly vastly improve your dangerous liability prone policies post haste. read more

I can't compare Singing River Hospital to any other hospitals, but I owe my life to Singing River in Gulfport, MS. I had two surgeries in 6 weeks and I was treated very well, I felt they really cared about me as a patient and a person. From the emergency room to a 6 day stay to eventual surgery I never once felt neglected at any time. My surgeon Dr William Berglind and his team are absolute gems and we are so fortunate to have such a talent here on the coast. I just can't thank them enough for all they've done for me. read more

When it comes to working for the hospital transportation department ..... Too much favoritism in the department If the supervisor likes you the rules will change, if she doesn't like you the rules will stick! Either you do it or you get written up.... Alot of contradiction with rules and procedures on how the department is ran. If you happen to be a experienced driver voicing your opinion, automatically your called a negative person. Sounds like to me they need to clean house and start over with a more professional outlook on how they run the department to meet the patients Needs!! read more

What is your idea of merging with memorial hospital I take blood thinners and they changed me over to memorial to have to check my blood every month and they stink they need to as singing how it is done ' they absolutely do not know what they are doing not the workers memorials stinking way they do it. read more

While at Keesler AFB my child was having troubles breathing. At the ER we learned it was bronchiolitis and transferred here. To begin with, the pedatric staff appeared very friendly and engaging. However, I believe there are major leadership issues here. The standard of care is incredibly low whether due to nurse burnout from the pandemic, lack of nursing staff and in turn support, and general acceptance of poor care. People deserve better. During that time my husband had to work so I was alone with our infant. Multiple times we were told one parent had to stay all the time, so I stayed without a break in the tiny room. My mobile infant was given an IV and oxygen for breathing. So, in my opinion, I shouldn't leave him alone because seems like a health risk if the IV was pulled out or he chokes with a twisted oxygen tube. Nurses taught me how to untwist it because they were busy and seemed confused I asked. As well as untangling him from cords. I was brought a pen and paper so I could also track his diapers and feedings. Monitors were beeping constantly, nurses said there was a central station that notified them but I had to call to get someone to turn it off whereas the doctor said they don't have a central monitor station. Sometimes they'd go off for 30+ minutes, get turned off and resume beeping 5 seconds after a nurse left. I was shocked that as I was handling all this alone 4 different "busy" nurses and staff came to ask back to back about contacting finance to make sure my insurance info was corrected. Because I missed ONE phone call. While I'm watching my sick infant. The second night my husband argued with a nurse who came in with a trainee. Because I hadn't been able to leave the room. And on his way in the switching shifts were congregating and chatting at the main desk. Again, we were told someone had to stay and then the nurse said..."Well, you can ask 'if' we have time because parents have dumped kids on us before." And then I was told to "open my mouth if I need help". After that, my infant threw up on his bed and we notified the nurses. As I cleaned him up another nurse came in and dropped off linens - clearly expecting us to change his sheets. My husband was trying to leave to drive all the way back to base at 10pm. Why were we even here? Oh. And the nurse earlier hadn't even noticed my baby's oxygen had been turned off for at least an hour. And his discharge depended on time off oxygen. That night my husband tried to get us out of here but we were informed by the doctor insurance wouldn't cover his "care" then. The doctor also said that his staff was doing everything they were supposed to and that all this was "standard care" in the U.S. If that is how this is seen, let me tell you it's not. You deserve better and I've been treated better when hospitalized in Minnesota. I've worked in an OR in Illinois and I've cared for people better. I contacted our pediatrician at home and told her. She informed me that in Minnesota, parents are not expected to act like nurses. If all the nurses and doctors think this is acceptable then it isn't a small problem, it's clearly leadership failing. The best nurse we had was the trainee in pediatrics. She deserves that recognition because she was the only nurse who visited, saw my child's tangled oxygen tube and took the tubing apart to straighten it of her own volition. Perhaps it's because she's new and not burnt out. I don't know, but I hope she doesn't lose that. I'm adding a picture of what my child's setup looked like. Because, again, I was expected to monitor him like this for 2 days without leaving the room or a break. And the day of discharge I basically harassed the nurses to remove his IV once we knew we were leaving. There's more, but remembering this is exhausting. I almost didn't cause I wanted to forget it since we've been back home away from Mississippi. But then I received a bill for "observation services" rendered from here over what insurance didn't cover. What a joke. read more

Singing River Hospital - My child's various tubes I had to constantly untangle. Not to mention the oxygen taped to his face I tried to untwist. - Hospitals Near Me - Pascagoula, Mississippi

Very unprofessional, they insulted me, and didn't list all of my injuries. I have had several follow up visits, with a different hospital, after my ER Experience there and they discovered more injuries during the follow-up. They left me on the gurney while still on the hospital bed which was VERY UNCOMFORTABLE. My accident was a very traumatic experience and they made it worse. read more

I've went into the hospital on October the 13th of 2023. I was in ICU for 2 weeks. The folks there were awesome! Very attentive and so, so nice. I was then transferred to Singing River Hospital in Gulfport for 2 weeks. The folks there were awesome, too. I had to endure wound care while I was there, but the nurses who administered it were so gentle and caring. I was then transferred to a rehab for 2 weeks (not affiliated). Then I went back to Singing River Hospital in Pascagoula again for 2 more weeks. I was in a regular room and the folks there were awesome as well. I came home on January 5th of 2024. It was a long, tiring, and painful journey, but everybody who took care of me, really took care of me. I'm so thankful that everyone made my stay better than it could have been. And the food there is stellar! read more

Save your time and pain, worst hospital in the history of health care. They do not follow the pain scale correctly, when you ask for information there response is "I don't know". There staff is burnt out to any and all emergencies. read more

So I just called Pascagoula singing river ER and the lady that answered the phone was very short with me as I'm trying to ask her about my husband there she hangs up on me in the middle of me trying to ask her about him. This lady definitely needs to find another job if she isn't happy where she's at because if she is already being short and just plain out rude at 6am then my Lord I feel bad for anyone that has to deal with her anymore today... If I could rate this with BIG GOOSE EGG I would... #nothappyatall read more

Don't go to this place if you don't have insurance....they don't care about your health they care about money. Also if you want good care don't come here either! read more

Lana, the cashier in the outpatient pharmacy is just dreadful. Given that I just moved and my meds were currently waiting for me there, I drove 7 hours to see my doctor and go ahead and pick up my last medications. I honestly wish at this point I would have just waited and got them transferred. I walked in and was greeted as usual by some of the nice staff but then there was Lana. Her attitude, the way she rolled her eyes and her awful customer service skills really showed the true atmosphere of that pharmacy. It used to not be like this before she started. Each and every time she's been here it's just been a bad experience. Thankfully I've transferred my medications and will NEVER have to deal with this awful person again. read more

Terribly slow. Rude staff. Biggest mistake was bringing my loved one here. Do yourself a favor and go to Ocean springs if you have to visit the emergency room because you will die waiting at singing river emergency. read more

Singing River Hospital in Ocean Springs MS. billing dept. called me and put me on hold waiting for their representative to pick up. I hung up after 5 min. at 8:00 in the morning. I called them back and someone picked up the call after about 5 min. She said I owe them money, and I do. I said yes, I have received emails saying they are going to mail a bill and they NEVER do. She said yes we did mail it, I said when? She gave me 3 dates 30 days apart. They did not mail it. I open all mail even if I'm 99% sure it is junk. The Post Office isn't going to mess up 3 times from the same company. I told her I will not pay over the phone and I will not go to their website, just mail me a bill and I'll pay it. Singing River Hospital is in shambles. They don't have any money, they have cut staff to cut expenses and therefore, their IT system and everything else is in disarray. Singing River Hosp. tried to sell out, but the buyer pulled out after an audit of the hospital. Although this post is about their billing I will add that I've been there 3 times for the emergency room and the service was terrible 6-8 hour wait each time, they are short staffed. I will not go to Singing River Hospital ever again. read more

The people make this hospital. They are always smiling, very professional, very helpful, and extremely friendly. The nursing staff could not be better. They show professionalism while maintaining that personal touch and a great sense of humor. The gift shop has a good selection at fair prices while the cafeteria has excellent food at a very good price. Both have the most awesome people I've ever encountered in this environment. If someone leaves a negative review please look at the reviewer because there's absolutely nothing wrong and everything right here. GREAT JOB ADMINISTRATION! Had to change from 5 to 3. Unfortunately there is someone dishonest at this hospital. My wife's $800 phone was stolen and their "security" will not investigate. Watch your valuables! read more

Singing River Hospital - Hospitals Near Me - Pascagoula, Mississippi

Go here if you like to argue with the receptionist behind the glass and be treated like you're less than based on what you look like before you even get into the ER. And I'm not the patient this time. If you have a child being seen, make sure they put the rails up because my daughter fell right off the gurney as she was vomiting when she was admitted to the peds floor. The director of the ER called me and told me "they'd take steps to ensure that never happens again". They need to take steps to make sure their staff treats people decently as well. Overall, go elsewhere if you can tolerate the drive to Ocean Springs or a hospital in Mobile. read more

I wouldn't not believe how horrible of a service i have received at this hospital. I was injured in a car accident at 7:20 pm and was admitted to this location via ambulance at 7:40 pm. I have been sitting in this lobby for the past 4 hours im excruciating pain and a neck brave. I got my vitals done as soon as i got to the hospital and they haven't touched me since. The young woman at the counter was not helpful at all. She said there were 8 people in front of me and I clearly saw 4 of them leave. I am still waiting as I type this. I do not recommend this hospital especially in regard to emergencies. read more

Singing River Hospital - Neck brace in the waiting room for 3+ hours - Hospitals Near Me - Pascagoula, Mississippi

I am nearly 50 years old and have been sent to collections twice in my life, both times by this hospital. I have plenty of money and pay my bills this hospital seems to think that the way to inform people that they owe them money after a visit isn't a bill but a call from a collections agency. I actually paid them the day of the visit and a subsequent second time for the visit for what wasn't covered by the insurance. Then it appears there was some additional bill from another department... "for the machines" that they didn't get the check for... while I sit here with a confirmation number in hand of the paid bill. How can you trust a hospital to take care of you that can't even get its billing correct? read more

They are redoing the windows looks nice. The staff has been wonderful so far. They are taking good care of my grandmother. The nurses are prompt. The doctor is great. I'm not sure about the food but it looks good. They make it very comfortable for their patients. read more

Singing River Hospital - Hospitals Near Me - Pascagoula, Mississippi

Dr. Myrick is very down to earth and knowledgeable. He listens intently and explains everything in easy to understand terms. He took an extremely stressful situation and turned it around to put my entire family at ease. Wonderful ER physician, highly recommended! read more

My family and I are deeply grateful for the care that my father received in his last days with us. The SICU staff were wonderful, and Drew and Adam were especially patient and kind to my family. read more

I have always received great service at Singing River Hospital. I would not go anywhere else. I live in Irvington, Alabama and it is well worth the few extra miles. If you don't think they are excellent, go try out another hospital and you will realize comparatively they are number one. read more

As another reviewer noted, many have caring voices but the quality and integrity of care is below what I've seen outside of the area. I am talking about multiple examples over the last three and a half years. Most recently, an understandable and admitted oversight was made by a tech and I was told it would be corrected only later to learn that her boss decided if they were going to fix it, they were going to charge for it. Who does that? It's unfortunate that this health system does not have any immediate competition. Maybe if they did, they would be more proactive and raise the standard of how they care for people. Also, confidentiality appears to be a side note. I find this so sad when I have to trust my loved ones to this hospital. Of course, there are some exceptions but this a general review of my experience with the hospital system. read more

A wonderful place to receive care. The highest quality anywhere along the Gulf Coast, if not in the country. Everyone at the hospital, from the physicians to the nurse, even the dietary staff, all were very caring and attentive. I would not go anywhere else. read more

High regard for Singing River Hospital in Pascagoula/Moss Point, MS. Staff there was terrific during my hospital stay and very attentive. I give their quality of care an 9 out of 10. The communications between agencies (hospital staff, doctors' offices, etc) could be improved. read more

if you had blood work done at SRHS and the name ARUP appears in your billing records, you may be the victim of genetic identity theft. in my case, serological samples already tested in house prior to emergency surgery( within the hour) were sent to salt lake city Nevada to ARUP, serological testers and genetic databasers. took 9 days for results, now doubly useless to patient benefit. they called it their " work flow process" curious since it neither works nor flows. dr Frankenstein with a funeral home next door to the mad lab would be a fair analogy. they are databasing every serological sample they get. too much monetary temptation and a partner in crime called HIPPA, whose prime directive now is to monetize your medical records. I suggest everyone bring their own contract for hospital doctor and administration to sign preventing them from monetizing you beyond the bill and that includes HIPPA. when sanity prevails, we will demand a new all encompassing consumer protection bureau to replace our old sold out agencies. sue me if its not true! read more

Do you get no answers on how your love ones are doing??? My best friend had an aneurysm in which I found on the floor and rode to the hospital with from ocean springs to Singing River. I was there through the whole brain stem surgery till 3am. I am a nurse myself and completely understand Hippa law, however I do know that if you are not immediate family you are allowed to know if they are stable. I have now been hung up twice from the front desk. I have talked to administration and still no concerning assistance. I guess at Singing River your loved one is not top concern. I would not suggest that you trust anyone at this hospital. They do not operate in a professional manner. read more

HORRIBLE experience. Because this program wouldn't allow zero stars I posted one. My son admitted himself at 4 am and was discharged at around 5 am ( I wasn't told we had been discharged until around 7:30 am when I went to the nurses station asking for some help for him. This is when I was informed by the doctor, Eric Lucas, I quote... " ma'am, ma'am. He is faking I discharged him hours ago." I had been with him the entire time. Dr. Eric Lucas had become agitated when he had asked him earlier what was wrong and my son responded incoherently and the doctor jumped up and said.." You don't want me to help you, I'll just discharge you". I had no idea that he actually had discharged him and apparently neither did the staff. I discovered this when my sons muscles had tightened to the point that he was stretched out straight and his body was stiff and his eyes were crossing and he was breathing heavily. I was told, "ma'am ma'am, he's faking and doing this for attention... All we can do is hydrate him ( a nurse earlier had told me that he could have been given something to relax him; that he never received). I said, well is he being hydrated. He pointed to the drip bag and said... "He's finished". I said, well if we are discharged, unhook him so we can leave." Two men on this hospitals staff lifted him from bed to wheelchair and one man lifted him and placed him into my vehicle. ( he was able to walk when we first arrived). I drove straight to Gulfport Memorial hospital's ER and explained what had happened. The real doctor there assured me that he was not faking, ( I call him real because the charlatan, dr Eric Lucas at singing river is not qualified in this experience to be a doctor), and immediately began more fluids and the blood work showed that his CR levels were in need of treatment, his heart rate was still dangerously high and his blood pressure wasn't stable ( all the same conditions he was presenting with at singing river) , they kept him all day and gave him excellent care. The real doctor in Gulfport said he could have had permanent muscle damage and other serious issues if he had been left untreated. If you can make it to Mobile or Biloxi, you should not go to Pascagoula... Your future wellbeing as well as your life may depend on that decision. I would never go there again. I sincerely wish there was a way to warn everyone that may encounter this Lucas man of their potential misdiagnosis and danger. I intend to file a formal complaint with this hospital and the Mississippi State Board of Medical Licensure about this horrible experience. I hope this helps someone. read more