Very rude the first day. Did not get one smile from any of the employees, and they were not busy. I…read moredidn't exactly fit their criteria of their ideal customer, but so what?! Treat everyone fairly! I picked up this scent pack you could mix in with the paint to act as an air freshener. The guy asked if I wanted that mixed in with the paint. I said, ''Sure!'', with a smile! He grabbed the packed of paint scent, and with an annoyed sigh grabbed my 2 small buckets of paint, and went back in room to mix it in. I didn't even know they could do that. If it was going to be such a bad problem, I could have done it myself at home. No biggie to me, but to them, it was asking too much from a customer that clearly didn't belong in their store. He rang me up. Overpriced. And they didn't carry the paint brush I needed. I asked them where I could find it at. They replied with ''I don't know.'' Like they didn't want nor care to talk to me. Fine. I know how small town and small businesses mentalities are. I went back the day after because I liked the packet of paint scent and wanted to another one for my other color of paint. This time the guy talked and gave me his opinion on what I asked for. He compromised and did a good job. The lady there who made it a very uncomfortable atmosphere the first day actually engaged in conversation the second day with me after I initiated what the customer service employee should have. It was not busy in the store. Anyways, they gave me what I wanted and I left.

Took our money and did not do the work, did not pay us back, and is impossible to reach.read more

I wish my contractor would have asked me about window choices before our renovation. These windows…read moreare the worst windows I have ever had. They are not tightly sealed so we continually have problems with bees, ladybugs and other pests in our house. My house renovation was under a year ago so I am going to ask my contractor about warranty/replacement.

Had an issue with my patio doors called them and there service person just retired, so Chad the…read moresalesman came over, he was very knowledgeable. Chad replaced one of the tracks and all the rollers on both doors, then adjusted doors. Very happy with the customer service...

We recently replaced the carpet in two bedrooms. We looked around a bit and then headed to Knovas…read morecarpet in Sioux City. We told Nick what we were looking for and he helped us with the selection. Within two weeks we had both rooms installed (one room per week), and I absolutely love it. Everyone we dealt with was courteous and kind. This is not the first time we have used them. Looking towards replacing the dining room flooring and Knovas will be our go to place! Jane and Pat - Sioux City

We went in looking for a large area rug. They were helpful but not hanging over you while you made…read moreyour decision. They let us take home samples to make sure we had a color that would work. We found a beautiful, cost effective rug, and it was delivered to our house in Bronson. Can't say enough about the wonderful customer service, and quality of goods. Highly recommend.

She set times for 3 different cleaning appointments; then failed to call that she would be late and…read morethen NO SHOW on all of them!

My kitchen has never looked so good! I jumped on the holiday cleaning promotion that was for…read morekitchen, appliances, and dining area. I specifically really only wanted my cabinets cleaned. We have dark cabinets and my kids spill milk down them, touch them with food on their hands, and my husband's hands are usually greasy from work. My cabinets literally shine now and I have asked for a regular monthly cleaning because I can tell that Katie pays close attention to detail and took the time to make sure they were really clean. Highly recommend!