I went to get balloons filled with helium and the guy filling up the balloon popped it. He then…read morewouldn't blow up another one (I had 4 of the same balloons), said he would have to charge me for a new one, and refused to give me a refund because I brought it in myself. Horrible customer service and I will never come back here. Terrible value, very overpriced for helium. I paid nearly $40 for two balloons because they would not refund me. Highly do not recommend anyone come here. If I could give 0 stars, I would.

Absolutely incredible. As someone who plans a lot of parties and events, this place was impressive…read more To start off, it was in a very convenient location with lots of parking. Added plus, it had a nice front display (not cheap looking like Party City). The customer service was excellent- when we walked in they helped us find what we needed (a giant bow) immediately. When we went to find balloons, James (one of the staff), helped me find the right ones. He also saved us from deflated balloons. We went the store the day before the party and he asked us when the party was because certain balloons only last 24 hours; it's a good thing he checked because we ended up needing to pick up the balloons the next day otherwise they would've deflated before the event! I was incredibly impressed with how thorough he was. He kept helping my group- it's obvious he's going above and beyond at his job. The other woman working was also lovely- really all the staff! The store also had a great selection of items and good hours- great find!!!! SKIP PARTY CITY AND GO TO THIS PLACE!

As a group of ladies celebrating a special occasion we collectively had a terrible experience with…read morethis company. The party bus in general was frightening and felt like it needed maintenance. The bus felt unsafe and unreliable. The driver (Sherri) was unprofessional and uncomfortable. We paid cash for 6 hrs which included 20% gratuity. Sherri singled out one of our girls and texted her non stop about a larger tip bc "her company taxes her tip." Sherri also seemed like she had no idea where anything was considering they're a local limo company to Charlottesville. All in all, I never recommend this limo service to anyone!

Poor communication. Let me book through online portal and said rides were available. Sent an email…read morecanceling that went to my spam and I did not receive. Never received phone call or other communication to let me know ride was canceled. When it came time for our trip, we did not have a ride available.

Alex was so extremely helpful on short notice. He was able to edit a photo that I needed quickly &…read morehave it back to me the same day. He did a great job & I can't thank him enough for his help & excellent customer service.

We went here for a slumber birthday party theme-and the staff weee SO SWEET to all the kids! It…read moremeant a lot as it was my kids first experiment here. She loved what she made thank you!

I had a surprise party for my 64th birthday with all my kids and grandkids…read more We had so much fun. The food was amazing and everyone loved their individual crafts I highly recommend this venue for Birthdays of all ages

We had Chef KC cook breakfast and lunch for a group of 7 employees during a company event and she…read moreexceeded our expectations. Prior to the event she provided clear and concise menu options, pricing, and information about her services. The day of the event she arrived on time and with all the necessary tools and food and was even able to work with the request of limited waste and dietary restrictions of the team. Would definitely use Chef KC again and recommend to anyone looking to have a delicious meal prepared for their party or event!

Over the years, we have had the tremendous pleasure of working with Chef KC James and her crew for…read moreAlumni events and Gala's that we host each year. Her process leading up to each event is always smooth and well executed. The gourmet menu options that KC provides is invariably organic, high quality and extraordinarily delicious, without ever doubting the professionalism that she and her team bring to each event. We listen to the abundance of positive comments that come in from our guests on the food preparation, service and distribution which is why we always bring KC back for every event that we host. I highly recommend Chef KC James for any large events throughout the year!

Currently sitting next to over a hundred dollars worth of stickers and cards because I simply could…read morenot contain myself at this little shop. I stopped in twice over a two hour period and every time I blinked, a new cute and must have item appeared before my eyes. If you are looking to send a nice note, update your journal, or find a gift for a friend this is surely the place to go. The counter people were so sweet and they even have a cute snail mail club for locals.

Charming and well stocked shop full of all sorts of fun stationery and trinkets. Definitely a good…read morestop if you're into journaling or need a small gift. I picked up a couple stickers because you can never have enough stickers!

Would highly recommend this company for a luxury restroom trailer rental. Alex answered all of our…read morequestions immediately and we were able to book the trailer same day. This was a perfect solution for our daughter's graduation party.

From the friendly, welcoming voice on the phone, to helping me select a bright, unique arrangement,…read moreI can say nothing but good things about Fiori. You delivered a beautiful surprise with precision timing. And, I'm sure that her co-workers will be jealous of the flowers all weekend. Thanks for your terrific service!

Jenn & her team were amazing to work with and completely brought the vision I had for our ceremony…read moreand reception to life. I received so many compliments on the flowers and the ambiance they created. I would recommend Fiori Floral Studio to everyone.