An EASY 5! Kim assisted me with the order for a new friend who is home under the weather. She was…read morevery customer service focused (what a nice change) and assisted with the order. The bouquet was delivered today and my friend said the person who made the delivery was very nice and the flowers were the freshest and most beautiful ever. She also said, "They could grace the cover of Southern Living Magazine!" That says it all. Great job team and thank you so much!

I ordered online and received great communication, on time delivery, and exactly what was ordered…read more They were also competitive in pricing. Highly recommend this local florist.

Location is convenient, and Sarah is a gem! Cooper (her dog), too. Highly recommend this business…read morewhich focuses on using local growers.

My new florist! I'm in love. I read about the Dogwood Tree on NextDoor. I've had problems finding a…read moreflorist in Charlottesville. One (Plantscapes) wouldn't send me photos of what I'm paying for and when I insisted, I see that the person's title ("Embassador"?) is misspelled. Second florist (Don's) cheated my best friend who had ordered using a photo offering. First, Don's didn't deliver and, when they did, a day later, the item sent was clearly a centerpiece left over from the holidays, not what my far-away friend thought she was buying. When she complained, she was told "we're too busy to correct this"!!! Next one (you know who you are) won't deliver to conservative venues!, which is an absurd business policy and just adds to the political rancor in this country, no matter what political party you belong to. I hope they get sued or "Red Henned" and I'm not even MAGA. So, having seen the great comments today on NextDoor, I thought I would pop in. Rachel was wonderful and helped me assemble two nice bouquets of fresh cut flowers and I bought chocolates as well. I will be back.

Best florist I've used in 20 years! Seems all orders are individually put together to your…read morespecifications. My Mother (fresh flower lover) said they were the prettiest flowers she's ever seen. I ordered the flower delivery for her 89th birthday so that's saying a lot. The last flowers I sent from another local florist was more expensive and no where near compatible to this bouquet! So happy to have found this gem of a florist so close to my Mom. Well Done and Thank You!!

Two years in a row I have tried to use this florist only to hear the same thing. We only have roses…read moreleft for Valentine's Day. No I'm sorry just a couldn't care less attitude. Called another local florist and they helped me straight away. Maybe better planning for what I assume is their biggest holiday would be good idea. Won't be calling again

We just had them do an arch, bouquet and boutonnière for my Father and Step-Mom's wedding…read more First, Chanda is awesome as the first voice you hear on the phone. Lucia is the owner and organizer of all things wedding and events. Their company is AMAZING! From the Care and customer service received to the hand holding and gorgeous final product we could not have had a better experience. True artistry lies within this company. Use them and you will be so very pleased.

I just bought a beautiful bundle of flowers from this shop for my sister's graduation. Louisa…read morehelped us picking the flowers and asked us what style we wanted, and did an elegant style that perfectly matched what we were expecting. My whole family loves it and the flowers are fresh and pretty! :)

Betty Jo delivered a sympathy bouquet from my co-workers on the passing of my dog. The arrangement…read morewas beautiful, but what stood out was its uniqueness. She clearly put a lot of thought into it and used unusual flowers that made it very special.

Betty Jo at Secret Gardens creates the most beautiful floral arrangements for weddings, birthdays,…read morefunerals, or if you want flowers "just because". I was impressed by the quick response time to my inquiry about putting together a bouquet for a friend's birthday, and what she created was absolutely perfect! It looked beautiful and smelled even more lovely. She uses homegrown flowers whenever possible, and the commitment to freshness shows; her arrangements last much longer than flowers from anywhere else! If you need any kind of floral arrangement, consider Secret Gardens!

We have ordered from Don's Florist & Gift many times and they always provide the best service and…read moremost beautiful arrangements. They are some of the nicest folks with whom I've ever done business. Many thanks for your kindness, helpful assistance and talent!

HUGE FAILURE I…read moreordered flowers delivered to her work. Her first birthday with me as her husband. In Boston I got a call from the owner of Don's saying they were trying to deliver, they were in the building. She then said they found it, all was good. Talked to my wife that evening, she'd gotten nothing, her first birthday with me as her new husband. I'd heard nothing from anyone from Don's. I called the owner the next morning, she somehow thought they'd been delivered. "He's a pretty reliable guy", she would check and call back. I never heard a word. The next day, a day late, they delivered my new wife's flowers. How impressive that must have been to her coworkers, her husband of two months finally thought to get her flowers, who didn't understand how embarrassing that would be. They still charged my credit card. They say an issue is a chance to impress customers with how you react. I texted the owner, never a word back.

Ahhhh-mazing people and terrific business. Ordered tulips for Valentines Day, and they were fresh…read moreand beautiful and nicely packaged--- a huge hit. Love, Love, Love!!!!!

What a beautiful flower farm and experience! I attended the flower fair and loved touring the…read moregardens, picking a bouquet, and participating in a variety of free and paid craft activities for flower and nature loving children and adults. The farm is a welcoming and friendly place in a stunning location. Fields and fields of flowers tucked in a mountain valley, what a dream!

Very suspicious that my original negative review has been DELETED!!!…read more Please don't use this florist unless you don't want your flowers nor to be delivered to your Aunt's graveside service! They still have the audacity to charge you though!!!

I used Blossom Flower Delivery (3rd party) because it looked like they were a local company when I…read morechecked online (they are not) and they were awful to deal with but talking with Sharon at Agape Florist was a wonderful experience and I would advise anyone to order directly from her instead of going through a 3rd party. I didn't know of any local florists when I ordered but now will only order from Agape Florist if I want to send flowers in Charlottesville Virginia. The friend I ordered flowers for was very happy when she got her beautiful arrangement and Sharon did a wonderful job with it!

The worst experience I've ever had with a flower shop.... I placed an order online and the flowers…read morewere intended to be delivered same day. They were not and I didn't receive any communication for the lack of delivery. When I called to check with the store about the status of the flowers not delivered as expected, the man I spoke with was dismissive and rude. He told me it wasn't "his fault the online ordering didn't go through their system." He then canceled my order when I expressed my frustration as a customer. VERY poor customer service. I will certainly not be ordering from this place again and I would recommend avoiding this business.

First time using this florist, and last. The bouquet didn't look anything like the photo on the…read moreweb site, was missing two types of flowers that were described on the site, and was incredibly overpriced for the size of it. I emailed the owner and received a very snippy unapologetic reply, that blamed me for ordering a birthday bouquet on the day of. When ordering, I selected the option not to substitute if items were unavailable, but rather to call me, and substitutions were made without consulting me, in addition to the outright omissions.