I haven't used all their services, but I've gone floating multiple times at the Hudson location…read more I've always been very happy with my experience there. The various staff I've interacted with were all friendly and knew a lot about float therapy. The vibes of the building are clean and peaceful. I'm happy with the amount of options you have with regards to floating -- music off or on, lights off or on (in the water and in the room), etc. The building is pretty quiet, except one time I think they were doing maintenance or something down the hall and it was a bit noisy so I just turned on the fan to mask the noise and it solved the issue. The water is sometimes a little on the cooler side, but they have heaters by the mirror in the room when you get out so that helps you warm back up. I haven't used any of their other services yet, but I plan on it.

I had a few trips here for the float tank, sauna, and massages, I was a huge fan…read more We're in the midst of the pandemic, I paid for the 3 pass massages. It's not that great of a deal when you calculate it, but I thought it would help them as these types of business have been hit hard by the pandemic. One morning I woke very ill, I had a massage scheduled. I've never canceled an appt before. I called to reschedule and was told about the cancellation fee, I was surprised they would have this during a pandemic when people should be encouraged to protect others and practice caution. I asked if they would consider waiving it since it's a pandemic, I don't know what I am sick with. I got an earful, basically it's the owners policy and that I could come in or pay the fee. I asked if it mattered to them if I got anyone sick, the response was they shouldn't be out of the money for the therapist. I explained I felt bad about that but it seems irresponsible as a business when you have a sick client. She then asked me if I would pay for the FULL massage and they would not charge the fee on top, and not come since I felt bad about canceling, WHAT?? I already paid hundreds upfront to try to support this business in the first place. I couldn't believe it. I would have paid the fee had they approached it with empathy, I was really scared since the illness came on so suddenly, but it was the way I was being treated. They ended up waiving the fee, I think it finally hit home that it's a pandemic and thousands have died, but they made sure to let me know next time I'd have to pay it...like there'd be a next time. I thought I was doing the right thing. What's also terrible, never once did they say "sorry you're not feeling well." The only concern was charging me the fee or for the full service again, they didn't care if I came in. I haven't been back and won't ever. I do not feel safe knowing there are likely people coming in that are sick because of this policy. I've found plenty of other wellness centers with a reasonable policy during this pandemic.

I have been seeing Ryan (Amethyst Healing) for clinical massages for over 3 years. I saw him…read moreelsewhere before he started working out of this office (Holistic Healing Acupuncture) in Hudson. He also offices in Stillwater certain days of the week. Ryan is professional and well educated about the body. He has a calming presence and his goal is always to make your body feel better. Clinical massages are more of a holistic way of treating pain, tightness, etc (in my opinion). He also provides "regular" massages as well. With clinical massages he uses techniques like cupping, the amethyst mat, and other techniques like movements that would be used in physical therapy. He also finds spots on my body that I didn't realize were causing pain or were stiff. He always gets my back in working order and that's always my main objective. He's AWESOME! I also paid an additional fee to use the sauna afterwards. I love that extra feature. And hopefully one day in the future I'd love to try out Heather for some acupuncture.

I went here after being in a car crash and having chronic migraines. And it was a painless…read moreexperience and I haven't had a migraine since and it has been over a decade! Highly reccomend.

We have called 3 days in a row to speak to a manager but he is never there. We've asked him to…read morecall us but he has not. We booked the hotel due to the pool. Upon arrival there was a loud bunch of people in the pool area. The music was really loud and there were open glass liquor bottles around. There was no way we were going in there. Shortly after that we heard yelling and someone saying they were going to call the police. Apparently there as a homeless man wandering around. Yikes. Besides that the room was musty, only 1 of the 3 lights above the sink were working. It was not a great stay. Thank goodness it was only 1 night.

BED BUGS & VERY Poor Management Response…read more My husband, our 2-year-old daughter, and I stayed here for a wedding from 9/19-9/21. My sister and her boyfriend stayed in the room across the hall. I'm sharing our direct experience so others can make an informed decision. The first night was uneventful, though our room had a strange smell and didn't feel very clean. We stayed because of the wedding. The night after we checked out, I found multiple bites all over my daughter's back. They became swollen and painful enough that she needed steroids. Around the same time, my sister--who was still in her room--found a live bug. She physically brought it to the front desk, and staff saw it and acknowledged it was a bug. I later noticed I also had several bites on my chest. We immediately began trying to reach the manager, Sanjay. For weeks, neither my sister nor I could get a call back. Staff repeatedly told us he was out of town. I finally reached him well over two weeks later. When we finally spoke, I felt he was dismissive and unprofessional, even when discussing our toddler's medical treatment. He refused a full refund--in fact, we never received any refund at all--despite the situation and the expenses we paid afterward (medical, hot-drying/ruining clothes, and hiring a detection dog to check our home and car). He also asked for my daughter's medical records, which I was not comfortable providing due to privacy. My husband later called, and that conversation also became extremely defensive. The manager claimed the bug my sister brought to the front desk was "a wood chip," even though she had watched it moving and the staff had already seen it and agreed with it being a bed bug. He repeatedly referred to my husband as "your lawyer husband," which came across as rude and unprofessional. I was also told that the health department had been contacted. When I called them myself, I was told they were not and haven't been notified at that time (this was nearly a MONTH later). They eventually checked only the rooms we stayed in--and that was about a month after our stay. When I spoke to Tammy the employee at the desk 3 days later, they had no record of any issue and the room was still open... which is highly concerning. At that point, we refused further direct communication with the manager and worked only through corporate. Even corporate staff expressed they were surprised that a refund hadn't been offered. Instead, we were eventually told we were placed on a "do not stay" list. Honestly, that's fine--after this experience, I would never return. This situation cost our family close to $1,000, not including the stress and worry over our toddler's reaction to the bites. And we never received any refund of any kind. I waited to write this until I had cooled down so I could be clear and factual. I can only speak to our firsthand experience, but based on that experience, I personally would not stay here again and strongly encourage others to use caution. I see another recent review also stated bed bugs were found (and that was not from my sister or her boyfriend), so we are not the only ones experiencing this. Please use caution when staying.

Make sure you bring an eye mask because the light that blinks every 90 seconds will drive you NUTS…read moreall night.. when you bring it to the staffs attention they laugh and say, yeah, we know. Second, if you want to try and sleep between the lights blinking all night whatever you do DO NOT let them put you anywhere near the elevator. It was so DAMN loud every time someone stopped on our floor. But what did it for me and had me checking out early was something I know the lady meant to be kind but I (women) travel for business 70% of the time by myself and this was my breaking point. My husband went down to get a bit of breakfast and had his hands full coming back to the room. The lady swiped her key and let him right in. Are you Kidding me!!!! So that's how easy it is to let someone into a room at your hotel? The least she could have done was taken his card in his hand and done it. She had NO idea if that was his room or not! Sorry, but if your guests safety is NOT your top priority I will make sure and do a review and let ALL women know they are not safe in your hotel. Please go somewhere else!

Spent 3 nights here recently and had an excellent experience. Hotel was clean, staff was helpful…read moreand parking was easy. Hotel is right off 94, but not so close you can hear the highway. Free breakfast was delicious and served in a clean, well kept dining area. Would absolutely stay here again.

We have been on the road for two weeks from Illinois to Montana and back. Every single time we…read morestayed at Wyndham hotels, they all waived the pet fee. As our dog is a registered Emotional Support Animal. We gave the woman at the desk all our certification. She refused to waive the fee. The indoor pool is awesome. Breakfast is scant. No Kleenex to be found. The room was really small and outdated.

My room had two hand towels with poop on them. Since I checked in late, I did not notice this until…read morethe morning. When I reported it to the manager she came in my room took the two dirty towels and offered new ones, the room also had trash behind the nightstands. I was disgusted and felt like I slept in a dirty room. The manager treated me like I was making it up and argued with my timing of reporting it. This is not a clean hotel, poor customer service. I would not recommend staying here.

I replaced a 19 year old Jacuzzi with a Hot Springs. Despite the expense of converting my previous…read more50 amp wiring to a 20 and 30 amp GFI breaker (if you have to ask, you can't afford it), I have been delighted! The water has been soft and the salt system seems to dry my skin less. Can't be happier!

We purchased a Hottub from Hot springs in the Woodbury location and had nothing but great service…read morethe entire time. We had a difficult remodeling project involving many parties and the Hot Springs team was by far the best one to work with. Markas and Keo were very flexible with our ordering and scheduling process to ensure it got done on our schedule. Their installation/service team were top notch. The Joshes and Janvirer were a huge help and went above and beyond to ensure everything was perfect for the install and getting the tub functional. I highly recommend Hot Spring Spas for your new Hottub!

I looked at 4 different brands of spas and found Hot Springs spa to be the best tub out there …read more No chemicals , just salt water. Sales people were very helpful

A wonderful family owned company who truly cares about their customers health and wellness.read more