Horrible. Had $25 in saving account for 4 years. I get a three month statement showing that the CU started charging $5 monthly charge. I go in CU today to take out my last $5 and find out they already took my money and closed my account. Wow, what horrible customer service. Unbelievable!! They never notified me that they were going to start charging a money fee for my saving account or that they took all my money and then closed acct! We will never ever do business with this CU again read more

I used them for a car loan and they communicated with the dealer and they took care of the DMV paperwork easy working with them

If you ever need a car loan, these people are amazing. Thank you to Staci she helped me!

Dishonest Miss lady in they withdraw money out of my account without my authorization more than once I was 10 days late on my car payment and they froze my account not very customer friendly at all read more

In the past they had generally been helpful, main issue was their app repeatedly not working. The current situation however is not acceptable. My card expired the first of this month and I'd been concerned about it happening and messaged a couple times to be sure I got a new one. I didn't receive one. Many phone calls later, as bills from PGE etc are bouncing, they said they could rush one and told me they'd call me back to arrange a day I could be home. They didn't call, just emailed saying it was sent rushed. I talked to a manager that said it couldn't be changed and would arrive 2/3 or 2/4. Today, 2/5 still no card and I called again. They said whoops- it said it would be sent rushed and somehow wasn't and isn't coming till 2/10. At this point I'm done (and dealing with numerous issues this has caused) and will be finding another bank. read more

My Audi S5 was financed by them. Ryan Workman, loan officer helped me and the process was smooth and easy. Mr. Workman is quite knowledgeable and helped me out. He is a great asset to SCCU. read more

I have been a member of SCCU for over 20 years and have had wonderful service. In response to Rachel S., I have a feeling you don't have the legal documents for the SCCU to disburse your late father's accounts. When my mother passed away, I had all the documents from her attorney, the IRS and the Will/Trust so it went very smoothly. It takes a week or so to get the IRS form back from the IRS with the Trust EIN. It took a few days to get things Notarized but once I had those in hand, the transfer went easily. If you have done all this, you may need to consult an attorney. read more

Salutations People of Yelp! I have a credit union for my primary banking (Navy Federal) and needed to deposit some cash for a same day transaction instead of using the ATM which can cause delays in deposits. I called Siskiyous Credit Union to make sure that the transaction could occur since it was a different credit union and an hour drive from where I live. The employee cheerily said yes and that's the last positive thing that happened in relation to SCU. Once I made it up to their location the bank teller with less intelligence than an ameba told me that I would have to use the ATM. I explained the situation and the phone call I made a few hours ago, and he told me "Nope, you'll have to use the ATM". No manager request or ask another teller to clarify how information got mixed up. Well alright kid, have fun sucking eggs in your spare time. Long story short, I am aware that common sense isn't so common anymore but do you really want chucklenuts that can't even do simple requests or relay basic information between tellers and customer service? Probably not. Or maybe you're the gambling type. Either way, I will never waste my time (or fuel) with these morons again. read more

I financed a vehicle with SCCU with less than perfect credit. I had applied at seven other places and still could only get 16% as the best rate. SCCU approved me at a little over 6%, handled an Oregon purchase seamlessly, worked closely with the dealer and the DMV, and basically did everything for me. They were very considerate and helpful. I should have joined years ago as I have been a resident of Siskiyou County for sixteen years. Glad to finally be a member. read more

I have been a member of Siskiyou Central Credit Union since 2001 and have nothing but stellar, premier service from the tellers, management and phone service. They are always friendly, professional, caring and proactive concerning my accounts. I've even lived out of area and out of state in the past, returning again to the county, keeping SCCU as my primary financial institution. They handled the changes without a problem or skipping a beat. Needless to say I've had a wonderful experience with SCCU. read more